Support/Weekly Meetings/Minutes 2010-08-02
< Support | Weekly Meetings
Roundtable
- 2 blog posts going out this week:
- 2 years of German SUMO
- Features of the new support forum
Sumo
SUMO Development
- 2.2 is feature complete and undergoing final testing.
- Please try it out!
- Only taking critical or blocking bugs in 2.2 now.
- On target to release Wednesday.
- 2.2.1 is next.
- Starting this week.
- Very focused, ~3 bugs. Not taking additions at this point.
- May be interrupted by our onsite next week.
Knowledge Base
- Plan for dealing with article rewrites.
- Will post about it and implement this week.
- Need to work on a better system for Kitsune.
- Preparing for Mobile site merge
- Preparing for Fx4 Beta info in SUMO
- Preparing for Twitter Signpost project
- Continuing to finalize Kitsune KB mockups.
Forum
Live Chat
- High number of people started to help on live chat this week
Goals checkup
https://intranet.mozilla.org/2010Q3Goals#Support
- Reach out to more users
- ask engagement to talk fill out the Webdev form for the micro site
- Landing page coming tomorrow
- Sync articles need to be done on Friday
- Cheng to talk to Laura about the progress of the crash initiative
- Make Mobile support a first class citizen on SUMO
- We need a new landing page for mobile, this will need a push, Cheng to work with Michael on it.