View source for MozCampEU2012/Schedule/Desktopandmobile/Firefox-for-Android-support

Title of Session (should also be the title of your Wiki page): Helping Firefox for Android users

Facilitator(s): Michelle Luna

Are you paid or volunteer staff?:staff

Area of Contribution (Team Name):SUMO

How are you currently involved with the community?: Support coordinator for Firefox for Android

Location of Work (where do you reside?): San Francisco

Talk Length (please choose between 30, 60, 90, 120 minutes): 30

Summary: How you can contribute to help users with Firefox for Android support

How your session furthers the MozCamp Goals (https://wiki.mozilla.org/MozCampEU2012/Tracks): Ramping up the contributor base on the new Firefox for Android and support needs on support.mozilla.org 

Expected Outcome or Deliverable: Improve quality and speed of support for Firefox for Android users

Desired Audience Type or Skill-set: Anyone who wants to help mobile users, write documentation, answer forum questions or help with localization 

Equipment Needs (Video projector already included): 


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