View source for Support:TikiWiki Features

<small>[[Support|Support]] » [[Support:TikiWiki_Features|TikiWiki Features]]</small>

This page is intended to list TikiWiki features, plug-ins, or configurations that line up to our wants and needs in a support product. This will help us remember what we want set up in the official system.

TikiWiki in action on the support site:
http://support.mozilla.com/

{| border="1"
! Requirement !! Implementation !! Description !! Caveats
|-
! Splitting content by version number or OS
| [http://doc.tikiwiki.org/PluginVersions Plugin Versions]
| Allows the user to choose different versions of a document.
|
* In Tiki 1.9.8, supports more than 2 versions
* Need to have it automatically pick (based on UA)
|-
! Friendly URLs
| .htaccess change
|
| Just rename _htaccess to .htaccess when we get env (doesn't work on steelgryphon.com)
|-
! Tagging
| Offered out of the box in next version, can be backported
|
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|-
! Search - locale-specific
| Adding a filter
|
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|-
! Search - KB results first
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|-
! Search - synonyms
|
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|- 
! Editor review
| Via categories
|
| What configuration do we need for this?  (do you mean something like 1-todo, 2- needs review 3- approved & public ?
|- 
! Real time chat
| [http://tikiwiki.org/tiki-pjirc.php]
|
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|- 
! Feedback on users
| [http://doc.tikiwiki.org/Score Score] or [http://doc.tikiwiki.org/tiki-index.php?page=Karma&bl Karma]
| [http://doc.tikiwiki.org/tiki-index.php?page=Score+vs+Karma&bl Score goes by activity, Karma goes by quality]
|
|-
! Feedback on articles
| Article rating/commenting (do we want was this page helpful? yes/no)
|
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|-
! Reporting of inappropriate content
| Out of the box for forums, but not wiki pages.
|
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|-
! Localization of UI
| Out of the box.
| Fully localizable, currently fully available in [http://tikiwiki.org/TikiWikiInternationalizationAndLanguages 10 locales].
| May need to localize any changes we make to the out-of-the-box product.
|-
! Localization of content
| Out of the box for Wiki pages & News articles
| 
| For forums, we make one or many rooms per language.
|-
! Hosting of content (video, image, Flash)
| [http://steelgryphon.com/tikicvs/tiki-file_galleries.php Out of the box]
|
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|-
! Statistics (Popular pages, popular searches, individual user paths)
| Some basic stuff, out of the box
| 
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|-
! Article comments
| Out of the box 
|
| Old comments must be cleaned out by editors, because they can become irrelevant to the new wiki page content.
|-
! Encourage search
| UI changes
|
| What kind of things do we need to change?
|-
! Thread statuses
| what are the possible statuses and who decides on changing them?
|
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|-
! Single sign-on
| Out of the box, option to use LDAP with external places
|
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|-
! Good editor
| Creating plug-ins for new tags (easy), admin quicktags for giving them icons
| Need to modify quicktags to remove things we don't want people to use and add things specific to us (ex: menu sequence formatting)
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|-
! Tree structure for Firefox Help content
| Out of the box 
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|-
! Automatically doing something when people don't get a response or question is not answered
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! Automatic collection of user data (ex: version) visible to others
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! Manual collection of user data (ex: URL) visible to others
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|}