Contribute/Meetup/MountainView Aug 2014: Difference between revisions

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+[[Category:Meetup Notes]]
+=Purpose=
+[[Image:Cb mid year meetup 2014 small.jpg|400px|right]]
-=Purpose=
 This meetup is designed to bring together 3 of our community building working groups with internal Subject Matter Experts (community managers, Reps leadership) and internal client partners (functional area representatives).
 *During these three days we will work to identify support that the Community Building working groups can offer to our internal partners, as well as create an action plan that will help us get there.
 *We will also be focused on integrating solutions that our SME's have already implemented, and creating ways for those to be systematized across the organization.
 =Attendees=
@@ Line 35: / Line 38: @@
 *Amie Tyrrel ( People Team-- Core Contributor Recognition)
 *Srikar Ananthula (Pathways Working Group Core member)
+*Sean Bolton (CBT, Day 1)
 ==Remote==
 ===Remote Participation Info===
-Still working this out, will share out by the end of the day pacific time on Monday August 8th
+* Day 1 we will facilitate remote participation via Vidyo for the 3 Working Group Sessions.  The Introduction portion will be participatory and parts of it will not be geared to remoties.
+*Day 2 we are staying flexible with the structure of the work, and will solve for remote participation for the people who appear on vidyo during the first part of the day.  ( 9-10am Pacific)
+*Day 3 This day is very remote friendly, we can collaborate on planning and documenting via IRC and over Vidyo.
 =Agenda=
 <b>Day 1:</b> This day is dedicated to working group updates as well as learning from our community building partners.  We will learn what they need from each working group in the coming months.   There will also be discussion of what is working well within the org, and where resources or changes are needed around Recognition/Pathways/Education
+*9:00-10:00 Introduction
+*10:00-10:15 Break
+*10:15-11:30  Recognition Conceptualize/Share/Create ( Michelle)
+*11:45-1:00  Lunch
+*1:00-2:30  Pathways Conceptualize/Share/Create (Larissa)
+*2:30-2:45 Break
+*2:45 - 4:15  Education Brainstorm (Christie)
+*6:30 Dinner at Amarin Thai for the whole group.
 <b>Day 2:</b> This day is about creating solutions to the high priority work we surfaced on Day 1.
+*9:00-9:45 Goal statement creation-- by end of 2015 "What are our end points?"
+*9:45-10:00 Break
+*10:00-10:45 Tools we need/have, Resources we need/have, Buy In we need/have
+*11:00-12:00  New Badges System Overview-- provide a number of tools and resources for the above
+*12:00-1:00 Lunch
+*1:00-2:45   Working Session 1
+*2:45-3:00 Break
+*3:00 - 4:45  Working Session 2
 <b>Day 3:</b> This day is about documenting the solutions, and then clearing all the easy work immediately.
-*Documentation-- create clarity from our notes and discussions, capture it all on the wiki for next steps.
-*We will get the easiest stuff off our plates in 1-2 working sessions that people can self organize into.
+*9:00-10:00 GROUP PHOTO 9:15am. Then regroup from yesterday.  Pick a project. Figure out how to attack it. Do that.
-*We will  create a plan for momentum from the meetup with clear work that each group can do in the next 4 months that will make the biggest impact for our communities and our partners.
+*10:00-11:00 GROW call
+*11:00-12:00 Documentation-- create clarity from our notes and discussions, capture it all on the wiki for next steps.
+*12:00- 1:00 Lunch
+*1:00-1:30 Parking Lot
+*1:30-4:00 Clear the easy wins from our priority list together
+*4:00-4:30 Plan for momentum-- what needs to happen next?  How will we communicate that?
+*4:30-5:00 Celebrate/Closing  It's important that we are explicit about what we've achieved in these three days, and how we expect that to make a difference.  We should celebrate as well.
+=Outcomes=
 ==Pathways==
 ===Key Learnings and Discussions===
 What are the key things we discussed, agreed upon, and want to share with the project?
+* The working group discussed the needs of community builders and managers around the project and agreed that:
+** the pathways working group has made progress this year in clarifying the role and scope of pathways but more work is needed
+** there is not a project-wide agreement or alignment on the definitions of user/supporter/casual contributor/active contributor/core contributor and that lack is hurting forward progress.
+** there is a substantive need for better support of brand new contributors in getting involved in Mozilla, finding the right pathway for them, and taking their first steps on it.
+** the project continues to struggle in building pathways that bring people into important Mozilla initiatives and successfully connect them to the right work, especially at scale.
 ===Roadmap===
-Insert links to updated roadmaps here
+[https://wiki.mozilla.org/Pathways_roadmap | The road-map for Pathways cab be found here].
 ===Info for next steps===
 Capture next steps, and how to engage here
@@ Line 61: / Line 100: @@
 ===Key Learnings and Discussions===
 What are the key things we discussed, agreed upon, and want to share with the project?
+The Education working group kept largely to the [[Contribute/Education/Roadmap|roadmap]] from the beginning of the year but also incorporated feedback from the group of community builders and managers.
+Key feedback from Working Group Meetup:
+* People want to learn more about openness as a practice and how to incorporate working in the open into their daily work
+* Learning about societal & corporate cross-cultural norms and learning about each other as a global community
+* How to find information @Mozilla - esp. navigating the wiki (Mozilla survival guide)
+* Skills to help leadership delegate to the edges and across areas!
+* Conflict and community resolution/communication skills and process
 ===Roadmap===
-Insert links to updated roadmaps here
+[https://wiki.mozilla.org/Contribute/Education/Roadmap | The road-map for Education can be found here].
 ===Info for next steps===
-Capture next steps, and how to engage here
+The [https://bugzilla.mozilla.org/buglist.cgi?product=Community%20Building&component=Education%20and%20Culture&resolution=---&list_id=11067706 projects for Q3/Q4] can be found through Bugzilla.
+Goal statements:
+*By the end of 2015, we will implement a resource index so that Mozillians can quickly find needed project resources and information.
+*By the end of 2015, we will implement curriculum so that Mozillians can better understand and put into practice community building skills such as: working in the open, cross-cultural norms, and leadership and delegation.
+In order to get in touch with the Education and Culture Working Group, contact us in #cbt or send an email to community-building@mozilla.org
 ==Recognition==
 ===Key Learnings and Discussions===
-What are the key things we discussed, agreed upon, and want to share with the project?
+These are the major themes that emerged in the recognition discussions:
-===Roadmap===
+* There is no system that tracks contribution activity and notifies community managers/ community leaders when people are doing good work that needs to be recognized.
-Insert links to updated roadmaps here
+* We do not have a way to keep track of how specific contributors have been recognized across the project, which would help us have an understanding of where people are making an impact.
-===Info for next steps===
+* Recognition needs to be for quality, not for quantity of contribution efforts.
-Capture next steps, and how to engage here
+* Recognition efforts for our active and core contributors needs to have a component of personal development to them.
+* We need to allow people to specify what types of contribution are meaningful to them and work toward a culture that makes recognizing a priority.
+None of this is surprising, it mirrors what we've been hearing from contributors for the last year and highlights the ways that the lack of a consistent system of recognition is hurting retention and satisfaction in the organization.
+We decided to stay focused on the wins we could make in 2014, that will have a high impact for the project.  For 2015, we need to have a long term planning discussion on how to address some systemic issues.
+This is what we are focused on for the remainder of 2014:
+* By the end of 2014, in partnership with the systems and data working group, we will deploy a largely automated reporting system for recognizing contributors utilizing tableau.
+* By the end of 2014 we will support Mozillians.org as a place for recognition so that vouching, recognition preferences, and badges become part of our standard practices.
+*By the end of 2014 we will begin to establish a culture of recognition that is evident through retention increase in new and existing contributors.
-==Organizational Support==
+Learn more about those things on our Roadmap...
-If there are resource requests that come out of this meetup, this is where we will capture them, along with the methods of asking for those resources.
+===Road-map===
+[https://wiki.mozilla.org/Contribute/Recognition_Roadmap | The road-map for Recognition can be found here].
-If we need executive or leadership support, this is where we will document it, and share plan for requesting specific support from appropriate people.
+===Info for next steps===
+Moving forward, the Recognition working group will be meeting with the Education and Pathways working groups in a combined meeting.
+That meeting is ----
 =Etherpad=
 Find out more notes, links and other information on the etherpad for the meetup:
+*Tuesday:  https://cbt.etherpad.mozilla.org/august-wg-agenda-Aug19
+*Wednesday: https://cbt.etherpad.mozilla.org/august-wg-agenda-Aug20
+*Thursday: https://cbt.etherpad.mozilla.org/august-wg-agenda-Aug21
+=Photo Streams=
+* Srikar : https://www.flickr.com/photos/ananthulasrikar/sets/72157646804826512/
+* Brian : https://drive.google.com/file/d/0Bw8tHLgpWV_PRGN1ZXduY3VDN2c/edit?usp=sharing
+* Janet : http://500px.com/jmswisher/sets/moz_contribute_meetup_aug_2014