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(Created page with "=Meeting Details= * Meeting time: Thursday, September 1 at 10 AM PDT * Audio: 1-800-707-2533, pin: 369, conf: 634 * Video: * Back channel: irc.mozilla.org#mozillians =Agenda= ...")
 
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* Meeting time: Thursday, September 1 at 10 AM PDT
* Meeting time: Thursday, September 1 at 10 AM PDT
* Audio: 1-800-707-2533, pin: 369, conf: 634
* Audio: 1-800-707-2533, pin: 369, conf: 634
* Video:  
* Video: http://v.mozilla.com room: PB&J
* Back channel: irc.mozilla.org#mozillians
* Back channel: irc://irc.mozilla.org#mozillians


=Agenda=
=Agenda=
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* Report back: Are more people coming to test days because of new QA video?
* Report back: Are more people coming to test days because of new QA video?


* [http://htmlpad.org/steward-program/# Stewards Program]
* Report back: Get Involved inquiries from August: [[Mozilla.org/Contribute/Form_stats#August_2011|over 2,000 again]] and [https://bugzilla.mozilla.org/show_bug.cgi?id=523403 work underway now] to improve form and scale inquiries we can handle


* Question: How do you help people who just want to be assigned a task?
* Prep for upcoming events: Contribute Booth @ Mozilla Festival, MozCamp Europe, MozCamp Asia...


* Question: How can we help events be more effective at bringing in contributors?
* Discussion with Casey about his experiences starting to contribute to webdev projects


* Question: How do you balance doing something yourself vs. helping someone do something?
* Discussion with Josh about his idea for creating a prototype page to help people pick good first bugs


* Question: How can we get contributors involved in our web projects?
* Discuss about [http://htmlpad.org/steward-program/# Stewards Program]
 
* Question: How do you not lose track of people just starting to get involved?
 
* Question: How do people deal with negative feedback and stop energy?
 
* Question: What communication tools are people finding useful right now?  What do people think of Yammer in particular?
 
* Feel free to add more questions or other agenda items...


==Action Items==
==Action Items==


* Juan and Marcia to wrap up new QA contribute video


==Notes==
* David to report back on progress of Get Involved form fixes
 
Video:
-> Turn Key; templates
-> creative?
-> eye catching?
-> non monatone announcer guy
-> QA/localization/PR/Dev  Mozilla Festival - Drumbeat; similar to mozcamp or summit, new media; night challenge
-> buzz around tech that we're involved with
-> training them; buzz, new contributors
-> larger one on one
-> african/middle east focus?  EU focus?
 
Mozilla changed carriers?
-> 800
test day: survey, how they hear about us, how effective is the video?
 
very explicit in getting involved
needed done rather than what to do
 
reaching versus what
what is the problem?
hard to know
what do we want a contributor to do
 
can grow into crit smash
 
How do I engage people/community?
- Personal blog
- blog
- product meeting
- planning meeting
- experiment; security
 
https://wiki.mozilla.org/Mozilla.org/Contribute/Best_Practices
Release Engineering ;
LDAP
 
QA
 
when a code lands and then gets fixed, it becomes public.  Don't want to give attackers how to exploit it.
 
nominated and vouched for.
 
web page what talks about security
 
public channel #security
 
protect users from being exploited
learning resource
access to bugs, being able to see code
having some kind of followups to fix the bugs.
blog posting when there's a bug fix.  review bugs, brief description of the issue.
rss subscribe to the feed.
advisory (sent out 6)
 
- recent blog post on people quitting mozilla
- her goals are to communicate direction of mozilla
- forum
- gecko
- conversation with community leads; not just regional leaders, but functional leads, ideally we invite people with influence/reach, wants intimate, candid conversations
- have a list of people : people don't feel like their opinions/thoughts are heard.  forum for leadership.  Mozcamp Asia, Mozcamp Europe followup
There's bound to be attrition; can't change everyone's opinion
- how can we improve
- survey; asa was the straw that broke the camels back?  harsh?  people get tired of being mistreated?  saying things the right way?
it is harder to have your voice heard. 
 
- build it with us.  say the roles; communicating what we do
- document well with what they are doing and public
- actively seek, ask for feedback; dilute the communication at the end
- being transparent at what we're doing
- give easy channels
- being part of the process
- bidirectional communication
- interactive channels
- direction of our organization
- rapid release cycle; get on board, get off board?
- well defined channels ; soliciting input in a way that makes sense
- for what we need and what we don't need
- feedback fatigue
- how do you go better, how do you communicate better
- time for free.  communication is necessary
- communicate better
- posting things to planet, vague; we could be doing -> targeting the communication for feedback for localizations.  Target people.
getting feedback specific things.
 
works when people are smaller group, but now that we're bigger, we have to change how we do things
 
business is different in different country
 
several contributors have mentioned some comments; the power of decision has an impact on morality.
 
How to pick a bug, how to contribute, personalities ->
low hanging fruit?  point them based on personalities
 
streamline -> personalize tasks by personality?
profiling app?  quiz and drill down -> contact info


reduce the feeling of being ignored for long time contributors
* Casey to report back with a write-up of his experiences of starting to contribute to webdev
vs new contributors


community with a company in it rather than company with community around it
* Josh to report back on his prototype


What are they passionate about, where do they want to contribute
* David to report back with updates on Steward program (and feel free to contact him with additional feedback)


->
[[Category: Grow Mozilla]]
don't want to be perceived as noise
[[Category: Meeting Notes]]
->

Latest revision as of 12:15, 2 October 2014

Meeting Details

Agenda

  • Introductions
  • Report back: Town halls and giving contributors more of a voice
  • Report back: Are more people coming to test days because of new QA video?
  • Prep for upcoming events: Contribute Booth @ Mozilla Festival, MozCamp Europe, MozCamp Asia...
  • Discussion with Casey about his experiences starting to contribute to webdev projects
  • Discussion with Josh about his idea for creating a prototype page to help people pick good first bugs

Action Items

  • Juan and Marcia to wrap up new QA contribute video
  • David to report back on progress of Get Involved form fixes
  • Casey to report back with a write-up of his experiences of starting to contribute to webdev
  • Josh to report back on his prototype
  • David to report back with updates on Steward program (and feel free to contact him with additional feedback)