Contribute/Get Involved Details: Difference between revisions

 
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A page that diagrams how each of the parts of the [http://www.mozilla.org/contribute/ Get Involved page] operate and how they tie into various systems and programs.
A page that diagrams how each of the parts of the [http://www.mozilla.org/contribute/ Get Involved page] operate and how they tie into various systems and programs.


=Activation=
=Page Elements=
 
==Activation==


The function of the top part of the page is to let people know Mozilla is a place where they can participate and gets them excited about wanting to take an action to get started contributing.
The function of the top part of the page is to let people know Mozilla is a place where they can participate and gets them excited about wanting to take an action to get started contributing.


Examples of content that has been featured in this section include:
Three sections:
 
*Why Volunteer
**Landing page with all contribute information
*Find an Event
**Events portal (linked to Reps)
*Meet Mozillians
**User stories from Mozillians around the world
 
== Statistics==
 
Number of Mozillians count (from [http://areweamillionyet.org Baloo])
 
Number of events
 
Number of countries we are embedded in
 
== Value Proposition ==


* [Mozilla Firefox - A Different Kind of Browser http://www.amara.org/en/videos/OgvQnkUUBmTr/info/mozilla-firefox-a-different-kind-of-browser/] (video)
*Rolling slideshow of reasons to get involved
* [https://blog.mozilla.org/blog/2013/04/02/15-years-of-a-better-web/ 15 Years of a Better Web] (slideshow)
*Video
*Contributor Profiles


=Form=
== Contact ==
 
Different ways to contact us
 
==Form==


The form collects information from people who are wanting to get involved and connects them to people from the relevant functional or regional areas they are interested in.
The form collects information from people who are wanting to get involved and connects them to people from the relevant functional or regional areas they are interested in.
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==By Functional Area==
==By Functional Area==


These are the people handling inquiries in different functional areas for the en-US/contribute page.
Please see full list of Functional areas and stewards at this Google Doc [https://docs.google.com/a/mozilla.com/spreadsheets/d/13HdVjuiveOCNWyh1-pQtmSkxqmKvRvCZctnxd-Hng4k/edit#gid=0 Functional Area Stewards Doc.]
 
===Changes to Categories 2014===
 
*Functional areas expanded to 27 disparate categories
*Each category has a steward, though some are duplicated in many locations


{| border="1"
==Guides==
! Functional Area !! Point Person !! Response Type !! Conversion points
|-
| Support
| [https://mozillians.org/en-US/u/42062df727 Jay], [https://mozillians.org/en-US/rosana Rosana] and [https://mozillians.org/en-US/madasan Madalina]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/support.txt Auto]
| [[Contribute/Conversion_points#Support|Support]]
|-
| QA
| [https://mozillians.org/en-US/u/rbillings/ Rebecca]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/qa.txt Auto]
|
|-
| Coding
| [https://mozillians.org/en-US/jdm Josh Matthews]
| [[Contribute/Canned_responses#Coding|Manual]]
| [[Contribute/Conversion_points#Coding|Coding]]
|-
| Marketing
| [https://mozillians.org/en-US/chelsea Chelsea Novak]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/marketing.txt Auto]
|
|-
| Localization
| [https://mozillians.org/en-US/rosana Rosana], [https://mozillians.org/en-US/gueroJeff Jeff Beaty] and [https://mozillians.org/en-US/arky Arky Rakesh]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/localization.txt Auto]
|
|-
| Webdev
| [https://mozillians.org/en-US/groovecoder Luke Crouch]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/webdev.txt Auto]
| [[Contribute/Conversion_points#Webdev|Webdev]]
|-
| Addons
| [https://mozillians.org/en-US/amyt Amy Tsay]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/addons.txt Auto]
| [[Contribute/Conversion_points#AMO_.28addons.mozilla.org.29|Addons]]
|-
| Visual Design
| [https://mozillians.org/en-US/matej Matej Novak]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/design.txt Auto]
| [[Contribute/Conversion_points#Creative|Visual Design]]
|-
| Documentation
| [https://mozillians.org/en-US/jms Janet Swisher]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/documentation.txt Auto]
|
|-
| Education
| [https://mozillians.org/en-US/u/thornet/ Michelle Thorne]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/education.txt Auto]
|
|-
| Other
| [https://mozillians.org/en-US/davidwboswell David Boswell]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/other.txt Auto]
|
|-
| Firefox Suggestions
| [https://mozillians.org/en-US/u/42062df727 Jay]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/suggestions.txt Auto]
|
|-
| Firefox Issues
| [https://mozillians.org/en-US/u/42062df727 Jay]
| [https://github.com/mozilla/bedrock/tree/master/bedrock/mozorg/templates/mozorg/emails/issues.txt Auto]
|
|}


''Note: You can see the full list of [[Contribute/Resources|all functional areas]] on the wiki. Not all functional areas are included in the form for a variety of reasons (eg, some teams aren't ready to be hooked up to the form and others have contribution opportunities that are a better fit for people after they've started contributing in other areas.)''
Each autoresponder also includes a link to the appropriate [https://guides.mozilla-community.org/ Guides Forum]


==By Locale==
===By Locale===


These are the people handling inquiries in different locales for localized versions of the page.
These are the people handling inquiries in different locales for localized versions of the page.
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|}
|}


==Inquiry Workflow==
===Inquiry Workflow===


Diagram of EN and non-EN workflows on Get Involved page:
Diagram of EN and non-EN workflows on Get Involved page:
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https://github.com/mozilla/bedrock/blob/master/bedrock/mozorg/views.py#L157
https://github.com/mozilla/bedrock/blob/master/bedrock/mozorg/views.py#L157


==Embedding==
===Embedding===


This form is reused in a few places.
This form is reused in a few places.


===Mozilla.org===
====Mozilla.org====


There is a link in the footer of all www.mozilla.org pages linking to a version of the form at:
There is a link in the footer of all www.mozilla.org pages linking to a version of the form at:
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http://www.mozilla.org/en-US/contribute/page/
http://www.mozilla.org/en-US/contribute/page/


===Mozilla Hispano===
====Mozilla Hispano====


The Mozilla Hispano community has made an embeddable version of the form.  More about that is at:
The Mozilla Hispano community has made an embeddable version of the form.  More about that is at:
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* [http://www.nukeador.com/12/02/2013/contribute-form-for-everyone/ Embedding contribution form]
* [http://www.nukeador.com/12/02/2013/contribute-form-for-everyone/ Embedding contribution form]


===Reps Events===
====Reps Events====


Reps has also experimented with embedding the Get Involved page in the Events Manager to help potential contributors at offline events get connected to projects.
Reps has also experimented with embedding the Get Involved page in the Events Manager to help potential contributors at offline events get connected to projects.


==Canned Responses==
===Canned Responses===


Most pathways make use of auto-responses, but there are times when a manual response to an inquiry is appropriate (for instance, if someone contacts us with a question about a pathway that isn't included on the Get Involved page).  There is a page with a set of canned responses that may be useful at times.
Most pathways make use of auto-responses, but there are times when a manual response to an inquiry is appropriate (for instance, if someone contacts us with a question about a pathway that isn't included on the Get Involved page).  There is a page with a set of canned responses that may be useful at times.
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* [[Contribute/Canned responses|Canned responses]]
* [[Contribute/Canned responses|Canned responses]]


=Self-Serve=
==Self-Serve==


The section below the form provides people with a way to figure things out on their own and get connected to whatever they may be interested in.  There are currently three sections here.
The section below the form provides people with a way to figure things out on their own and get connected to whatever they may be interested in.  There are currently three sections here.


==Interest==
===Interest===


The functional areas listed here are the same as in the drop-down in the form.  The difference here is this is presented in a way where people can read about each and click through to find more information without having to go through the form.
The functional areas listed here are the same as in the drop-down in the form.  The difference here is this is presented in a way where people can read about each and click through to find more information without having to go through the form.


==Location==
===Location===


This section provides links into different parts of the world map on the [http://www.mozilla.org/en-US/contact/communities/ Contact page] showing where local communities are.  This content was more useful before the page was localized and we needed people to self-select the regions they're interested in.  Now that the page is localized and people are served the page in their language, having a region picker may be less important.
This section provides links into different parts of the world map on the [http://www.mozilla.org/en-US/contact/communities/ Contact page] showing where local communities are.  This content was more useful before the page was localized and we needed people to self-select the regions they're interested in.  Now that the page is localized and people are served the page in their language, having a region picker may be less important.


==Newsletter==
===Newsletter===


There is a newsletter sign-up that lets people opt-in to receive regular contribution news.  This had been the [https://blog.mozilla.org/about_mozilla/ about:mozilla newsletter] that came out once a week and featured relevant contribution posts from Planet.  That newsletter is not currently getting sent out.
There is a newsletter sign-up that lets people opt-in to receive regular contribution news.  This had been the [https://blog.mozilla.org/about_mozilla/ about:mozilla newsletter] that came out once a week and featured relevant contribution posts from Planet.  That newsletter is not currently getting sent out.


==Time Available==
===Time Available===


At one time we had a tab that featured contribution opportunities based on the time people had available (only 5 minutes, only an hour, etc).  This proved hard to keep updated manually and it quickly got stale.  With more robust matching systems, we may be able to put something like this back in a way that's more maintainable.
At one time we had a tab that featured contribution opportunities based on the time people had available (only 5 minutes, only an hour, etc).  This proved hard to keep updated manually and it quickly got stale.  With more robust matching systems, we may be able to put something like this back in a way that's more maintainable.
=Metrics=
You can find out metrics related to this page at:
* [http://www.arewegrowingyet.com Pathways dashboard]
* Web page stats
=Adding Pathways=
Need to document how to add new pathways


=Hacking the Page=
=Hacking the Page=
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* http://viewvc.svn.mozilla.org/vc/projects/mozilla.com/trunk/locales/ -- Localized auto-responses are in the relevant locales SVN repo
* http://viewvc.svn.mozilla.org/vc/projects/mozilla.com/trunk/locales/ -- Localized auto-responses are in the relevant locales SVN repo
=Adding Pathways=
Need to document how to add new pathways
=Metrics=
You can find out metrics related to this page at:
* [http://www.arewegrowingyet.com Pathways dashboard]
* Web page stats


=Historical Content=
=Historical Content=
canmove, Confirmed users
868

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