Learning/Networks/Product-Roadmap

Mozilla Learning Product Roadmap

Purpose

The Mozilla Learning product exists to support members of the Learning Networks community. To that end, the products should:

• Provide entry points to our on-the-ground programs, and clear pathways for engagement
• Draw people in by telling an accessible story about connected learning, web literacy, and digital skills (and provide access to wonky stuff for those who want it)
• Offer individuals and institutions a clear value proposition related to leadership development, community engagement, and reputation
• Facilitate self-organization of local communities
• Distribute good ideas and OER across the network, using both push and pull methods
• Serve as a hub for professional development and credentialing for self-identified mentors, including those affiliated with partner organizations

Additionally, the product will serve the following strategic (and measurable) goals:

• Acquisition: Attract new mentors, generate interest in new Maker Parties, Clubs and Hives
• Retention: Provide pathways for sustained involvement, whether through regular involvement in intermittent campaigns, or ongoing engagement via increasingly deeper commitments
• Activation: Provide channels for communicating Mozilla-level initiatives and campaigns to a broad audience
• Community engagement: Inspire community members to create, remix, and otherwise engage with content and with each other, as well as self-organize into peer groups

Audience

The primary audience is people who self-identify as a “teacher” or “mentor” or “educator” and who want to teach web literacy.

They are likely to discover the site via previous knowledge of the existing Learning Networks programs, a connection to one of our partner orgs, word of mouth, or a CTA from Webmaker.org.

Many will have regular access to a group of learners, and will be looking for content and perhaps professional development resources. For them, we offer the social model of Clubs; a high-quality curriculum and complementary badging pathways; training; and access to our community.

A smaller group will not have regular access to learners, but will be interested in becoming mentors. For them, we offer a contributor pathway that starts with basic skill-sharing, moves through the heavier lift of the Maker Party model, and then up through the Clubs model and even Hive; offering skill-advancement and community-building opportunities along the way. We use contributor badges to guide these mentors through the engagement ladder.

Value Propositions

• Content: access to world class curriculum and resources
• Community: access to community support and mechanisms for self-organizing
• Credentialing: homebase for managing professional development in this area

Technical Requirements

• mobile-friendly
• localisable
• key content must be easily editable by non-technical staff

Proposed Roadmap

v 1.0: Here’s Some Stuff! (Heartbeats: February 13, February 27, March 13, March 27)

Goals/Hypotheses

• Familiar users can easily find what they're looking for (i.e. activities to teach, a way to add their Club to the map, the Clubs Curriculum)
• Unfamiliar users can easily grok what Mozilla Learning is about (i.e. web literacy and digital skills, pedagogical POV)

Features

• IA that supports major use cases and workflows (see http://mzl.la/1IP6chM)
• gallery of curriculum
• link to discourse and TTW podcasts
• Clubs database/map (allow users to add their basic Club/Hive information including location and url)
• tooling for staff to easily edit featured content
• authentication (using Webmaker login) - allow users to self-designate as a Mentor
• See all tickets

Measurement (How will we know if goals are met?)

• Passing usability tests with familiar users
• Qualitative tests with unfamiliar users

v1.1: Let’s Get Self-Organized! (heartbeats: May 22)

Goals/Hypotheses

• Mentors will find value in connecting with one another through the site
• Mentors and Club Captains will find value in having a social map of the individuals and organizations they're associated with
• Mentors and Club Captains will find social value in portfolios

Possible Features

• Mentor Profiles and a searchable database of profiles
• an internal messaging system
• the concept of connecting yourself to a Club (this is a necessary prerequisite for the “Badged Again!” work below)
• functionality for Club Captains to invite people to join their Clubs
• Organizational profile, and the ability to associate an org profile with a Club or Hive
• integrated blog and/or easily editable announcement space
• Mentor and Club portfolios

Measurement

• Usability tests
• Usage of features

v1.2: Badges 2: Electric Boogaloo (Heartbeats: April 24, May 8)

Goals/Hypotheses

• Clearly present our badge offerings and highlight learning pathways
• Badge earners will have an improved experience
• Badge issuers will have an improved experience

Features

• Landing page that showcases the Mozilla Learning badge offerings and clearly differentiates the several types of badges we offer. The landing page should also illustrate the progressive nature of our badge offerings.
• Key improvements to the badge application workflow
• Badge Manager page for mentors and learners
• Improvements to the badge issuing dashboard
• See all tickets

Measurement

• Start benchmarking # of badges issued
• Staff satisfaction with badging process

v1.3 Curriculum Like Whoa (Heartbeats: April 10)

Goals/Hypotheses

• Staff (and mentors?) can easily add and curate beautiful activities/modules
• Users can easily find what they're looking for

Features

• easily create beautiful activities and kits
• find content that’s relevant to me
• easily remix content or offer remix strategies (including l10n)
• curate curriculum (e.g. designate as “featured”, moderate inappropriate content)

• See all tickets

Measurement

• Improved time-to-task as reported by staff (i.e. reduce the amount of time it takes to add activities/modules)
• # of remixes
• usability tests on discoverability

v1.4: Badged Again! (heartbeats: June 5)

• Create concept of limited badge-issuing privileges
• Create interface for granting badge-issuing privileges to Club Captains. The permissions may be limited in two ways:
  • They'll be able to grant badges only to members of their Club (hence the need for creating connections between individuals and Clubs in the earlier iteration)
  • They may only be able to grant certain badges (TBD)

v1.5: Let’s Go Clubbing (heartbeats: June 19)

• Find people based on a set of criteria interesting to me (e.g. location, language, experience level, profession, interests) and organize into a group
• Organize around a specific project or campaign, maybe in a kickstarter-y way (where the currency is people, not $)
• [See http://mzl.la/1xZgfKQ for an in-depth discussion of the groups platform]

v1.6: The Badgening

• More badge improvements!
  • Show users recommended badges (based on their previous earned badges and our pathways)
  • Allow users to share their earned badges, and invite others to also earn them
  • Allow badge issuers option to receive notifications or emails when new badge applications are submitted
  • Automatically grant certain badge-issuing privileges to users with the Super Mentor badge

v1.7: Teach v2: A New Hope

• Make the Teach site even jazzier
  • Full Discourse integration
  • l10n
  • [Needs determined by usage so far + agreed upon KPIs TBD]

v1.8 Got Training?

Stories may include:

• As a mentor, I should be able to:
  • independently go through a training program on my own time
  • participate in live training activities
  • be notified of upcoming trainings that are relevant to me
  • request specific trainings
  • participate in an online mentoring program

v1.9: Hive

[Placeholder for possible integration of hivelearningnetworks.org content into teach.webmaker.org, or perhaps just iterating on HLN.org. I have zero opinion on which is the best course right now, so I’m including this as a thing to think about.]

[Could also include an interactive re-packaging of the Hive Cookbook. Latest is here: https://wiki.mozilla.org/Webmaker/HiveCookbook]

v2.0: Maker Party and/or Events

[Placeholder for possible integration of add’l Maker Party content, not included at launch]

[Placeholder for possible integration of Webmaker Events platform]

v2.1: Extra-Curricular Activities

Additional improvements to curriculum:

• group activities and kits into pathways and share those pathways with others
• “manage” curriculum (could include a range of things, e.g: add/edit/delete, favorite, save drafts, add to a wishlist)