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Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 08a: Difference between revisions
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, 12 May 2015GPHemsley moved page Wiki:Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 08 to Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 08a without leaving a redirect
Indolering (talk | contribs) (New page: === Tester 008 === "My idea is that the interface should be so intuitive that one doesn't even have to try, it should just do what you think it should do." === Highlights === # Mistaking...) |
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== Tester 008 == | |||
''Embed [http://www.viddler.com/explore/indolering/videos/11/ video] here.'' | |||
== Highlights == | |||
# Mistaking the awesome bar for Ub 04:20 -Specifically the Google "feeling lucky" function 05:00! | # Mistaking the awesome bar for Ub 04:20 -Specifically the Google "feeling lucky" function 05:00! | ||
# Random guessing of commands 29:30 | # Random guessing of commands 29:30 | ||
== Preliminary Recommendations == | |||
This tester highlights a deficit of statistical UI testing, remote testing of click through on a page cannot show when the user clicks on something thinking it will do something it doesn't. We can't very well log all of the users keystrokes. Is there a way to monitor this behavior? | |||
===Ubiquity Core=== | |||
# Merge Ub with the awesome bar | # Merge Ub with the awesome bar | ||
# Use data gathering to capture failed commands to increase intelligence of the thesaurus | # Use data gathering to capture failed commands to increase intelligence of the thesaurus | ||
# Consider inserting iframes, working with providers to support commands directly. | # Consider inserting iframes (as opposed to JPEG screen captures), working with providers to support commands directly. | ||
# Make a fallback | # Make Google a fallback | ||
# Make help non-linear | # Make help non-linear | ||
===Translate Command=== | |||
Raskin's 1st law of Interface Design "A computer shall not harm your work or, through inaction, allow your work to come to harm " 22:15 -I believe a single user has guessed to reload the page, after three previous failed attempts. | Raskin's 1st law of Interface Design "A computer shall not harm your work or, through inaction, allow your work to come to harm " 22:15 -I believe a single user has guessed to reload the page, after three previous failed attempts. | ||
=== Timeline | ==Metrics== | ||
{| cellspacing="0" border="1" | |||
|- | |||
| <u>Research Questions <br /></u> | |||
| <u>Performance Benchmarks<br /></u> | |||
|- | |||
| How do users try and access Ubiquity | |||
#Number of things they tried before launching Ub. | |||
#Time before launching Ub | |||
#Did the instructor have to directly show them how? | |||
| | |||
#3 | |||
#20 minutes | |||
#No | |||
|- | |||
| How do they learn the command syntax? | |||
| | |||
|- | |||
| Do users value Ubiquity? | |||
*Feedback | |||
*Followup studies | |||
|- | |||
| How would we identify problematic commands via statistical analysis? | |||
*look at failed commands & commonalities | |||
**Lack of completion | |||
**High error rates | |||
*User feedback of poor commands, correlate with data | |||
| *Tester put in commands elsewhere that they did not belong, can we monitor that? | |||
|} | |||
== Timeline == | |||
* "Take the Ubiquity Tutorial, that sounds boring" 00:50 | * "Take the Ubiquity Tutorial, that sounds boring" 00:50 | ||
* Reads everything but skips over hot-key. | * Reads everything but skips over hot-key. | ||
| Line 30: | Line 63: | ||
* Tries video 13:30 | * Tries video 13:30 | ||
* F*ng loves the demo 14:00 | * F*ng loves the demo 14:00 | ||
* | * Randomly guesses commands 29:30 | ||