Open Comms/Get Involved: Difference between revisions

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'''Contact:'''
'''Contact:'''


====Become part of the CommSquared program ====  
====Become part of the Comm Reps program ====  
[[CommSquared]]
[[CommSquared | Comm Reps]]


'''Who:'''
'''Who:''' If you like to write, talk about Mozilla on social media, you are already a step ahead. If Mozilla megaphone sound like you, we could use your help.


'''Requirements:'''
'''Requirements:'''Mozillian Profile link-> https://mozillians.org/en-US/ ,
Email to PR team a heads-up at communications@mozilla.com
Fill out this form first: [https://docs.google.com/forms/d/16vXnTx7WdtbhUNsNgdVZVQTYbb4qFE72A7965lyie_Q/viewform?edit_requested=true here]
Topic of interest from Open Comms team
* Upcoming (not yet released/announced) projects, product features, etc.
* Public policy / political statements (beyond what’s on the wiki)
* Data/statistics on product usage, market share, etc.


'''How to get involved:'''
'''How to get involved:''' Contact communications@mozilla.com


'''Contact:'''
'''Training:'''[https://wiki.mozilla.org/CommSquared/Blogpost CommSquared Blogpost] - older
[https://wiki.mozilla.org/Open_Comms#How_to_write_an_effective_blog_post  Effective blogpost tips]
 
 
'''Contact:''' communications@mozilla.com


====Support Forum Specialist====
====Support Forum Specialist====

Revision as of 21:45, 24 May 2016

Ways to Get Involved in Open Comms

We have a ton of contribution pathways! From Support to Social to PR, there are almost endless ways you can help shape our communications program and tell the world about Mozilla.

One time contributions

Localization

Who: If you know English and can translate it into another language (for example, your native one), help us translate English language articles into your language.

Requirements: Working knowledge of English, good knowledge of your native language, good writing skills, attention to detail

How to get involved: Sign up for a SUMO account and get started here

Training:[| To get started read the SUMO localization Guide]

Contact: Locale Leaders or admin short list: vesper@mozilla.com

Social Support Tweeting and Facebook posting

Who: For those of you that like to represent Mozilla Support in social channels this is the place for you. You can tweet or post on Facebook as a Mozillian to help give support to Mozilla software users.

Requirements: Twitter account or a Sprinklr account(ask Madalina in "Contact"), an email account and 10 mins of your time.

How to Get Involved: Mail the social support mailing list that you would like to sign up (see contact link below) and check out [SUMO Social Support Wiki Page]

Training: [Intro slide deck]

Contact :[Social Support Contact Page] or the Admin short list: mana@mozilla.com , Lhull@mozilla.com

[| Find out more information here]

Writing A Campaign Tweet or Blog Post

[[1]] Media Relations blog post tips

Who:

Requirements:

How to get involved:

Training:

Contact:

Answer a Support Forum Question

[[2]] [[3]]

Who:

Requirements:

How to get involved:

Training:

Contact:

A Few contributions a week

Localize a Support Article

[[4]] [[5]] Who:

Requirements:

How to get involved:

Training:

Contact:

Become part of the Comm Reps program

Comm Reps

Who: If you like to write, talk about Mozilla on social media, you are already a step ahead. If Mozilla megaphone sound like you, we could use your help.

Requirements:Mozillian Profile link-> https://mozillians.org/en-US/ , Email to PR team a heads-up at communications@mozilla.com Fill out this form first: here Topic of interest from Open Comms team

  • Upcoming (not yet released/announced) projects, product features, etc.
  • Public policy / political statements (beyond what’s on the wiki)
  • Data/statistics on product usage, market share, etc.

How to get involved: Contact communications@mozilla.com

Training:CommSquared Blogpost - older Effective blogpost tips


Contact: communications@mozilla.com

Support Forum Specialist

Who:Like to troubleshoot Firefox, Firefox for Android, Firefox for iOS, Webmaker or Thunderbird, look here.

Requirements:SUMO support account from https://support.mozilla.org

How to get involved:[Sign up and start answering questions]

Training: [6] and One and done start here: [7]


Contact:Admin short list: guigs@mozilla.com and mada@mozilla.com

Writing a Support Article or making edits

[[8]] [[9]]

Tribal Commitment Contributions

Locale Leader

Who: Do you not see a locale listed in the SUMO contributor forum? This is where you can start one. Start by reaching out to Michal the Localization Admin for SUMO.

[| SUMO how to become a Locale Leader]

TBA: New changes are happening in regards to the support forum platform. Contact any SUMO admin for more information of the progress of this project.

Support Forum Moderator

[[10]]

Who:

Requirements:

How to get involved:

Training:

Contact:

Support Knowledge Base Article Reviewer and Editor

[[11]]

Who:

Requirements:

How to get involved:

Training:

Contact:

High profile Media Relations

link to tips in media relations

Who:

Requirements:

How to get involved:

Training:

Contact:

Social Support Reviewer and Approver

[[12]] [link write up for description of role from Mada]

Who:

Requirements:

How to get involved:

Training:

Contact:

Don't see something, you can propose more

Contactopencomms community email