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<section begin=summary />{{TeamSummary | <section begin=summary />{{TeamSummary | ||
|teamtitle=Mozilla Participation Lab | |teamtitle=Mozilla Participation Lab | ||
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The Mozilla Participation Lab is an initiative across Mozilla to architect a strategy and new approaches to participation. | The Mozilla Participation Lab is an initiative across Mozilla to architect a strategy and new approaches to participation. | ||
The Participation Lab will explore three broad areas: First, strengthening the efforts of those who devote the most energy to Mozilla. Second, connecting people more closely to Mozilla’s mission and to each other. And third, thinking about organizational structure and practices that support participation. | The Participation Lab will explore three broad areas: First, strengthening the efforts of those who devote the most energy to Mozilla. Second, connecting people more closely to Mozilla’s mission and to each other. And third, thinking about organizational structure and practices that support participation. | ||
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The Participation Lab will have three related sets of activities: | The Participation Lab will have three related sets of activities: | ||
===1. Focused | ===1. Focused Experiments=== | ||
[[File: | [[File:VirtuousCircle2.png|frameless|350px|right|Virtuous Circle ]] | ||
The Participation Team will initiate experiments, after consulting and coordinating with product/functional teams and volunteers, around particular hypotheses about where participation can bring value and impact in Mozilla. All of these experiments will be designed to move a top-line goal of Mozilla (the product side of the virtuous circle), and give volunteers/participants a chance to learn something, have impact or get some other benefit (the people side of the [https://docs.google.com/document/d/1NdR3ODkvBHBfv3V36uASBhvrY1dcA_D0h5QW6jGI8Wk/edit virtuous circle]). If the experiments work, we’ll start to see an impact on our product goals and increased volunteer engagement. | |||
These experiments will be built in a way that will assess whether the hypotheses are true, what’s required for participation to have impact, and what the return on investment is for our key products and programs, and for Mozillians. | |||
= | In order to identify these experiments, our team has already talked with Mozilla staff and volunteers from all over the organization, plus Mozilla’s leadership (staff and volunteers). Our aim to is settle on and launch a first set of focused experiments over the next couple of weeks but you can learn more about the experiments and keep track of proposed ideas and ongoing planning on the Focused Experiments wiki page: | ||
[[File:Learn-more.jpg|none|link=https://wiki.mozilla.org/Participation/Lab/experiments]] | |||
=== 2. Distributed Experiments=== | |||
The Participation Lab will be taking a systematic approach to learning about new initiatives and existing participation efforts going on all around Mozilla. In true Mozilla distributed style, we’re already trying out new approaches to participation all over the world; [https://wiki.mozilla.org/QA/Buddy_Up_Pilot Buddy Up], [https://wiki.mozilla.org/TechSpeakers TechSpeakers], [http://www.mozilla-hispano.org/ Mozilla Hispano], [http://michellethorne.cc/tag/clubs/ Clubs], [https://marketpulse.mozilla.community/ Marketpulse] are just a few of many many examples. | |||
'''How does an initiative fit?''' | '''How does an initiative fit?''' | ||
An initiative fits if it meets two simple criteria: | |||
# It is testing out a set of hypotheses about how participation can bring value and impact to our mission and to Mozillians, and | |||
# We can work together to apply a systematic methodology for learning and evaluation. | |||
Of course, it’s the leaders of these initiatives who can choose to be part of the Lab—we hope you do! To be upfront, this could mean a bit of extra work, but you can also access some resources and have an influence on our participation strategy. We think it’s worthwhile: | Of course, it’s the leaders of these initiatives who can choose to be part of the Lab—we hope you do! To be upfront, this could mean a bit of extra work, but you can also access some resources and have an influence on our participation strategy. We think it’s worthwhile: | ||
* We will work together to apply a systematic learning and experimenting methodology. | * We will work together to apply a systematic learning and experimenting methodology. | ||
* '''You can unlock support from the Participation Team.''' This could be in the form of strategic or design advice; specific expertise (for example, volunteer engagement, building metrics or web development); helping you gather best practices from other organizations; or small amounts of money. | * '''You can unlock support from the Participation Team.''' This could be in the form of strategic or design advice; specific expertise (for example, volunteer engagement, building metrics or web development); helping you gather best practices from other organizations; or small amounts of money. | ||
*Your initiative will make a significant contribution to Mozilla’s overall participation strategy moving forward. | *Your initiative will make a significant contribution to Mozilla’s overall participation strategy moving forward. | ||
===3. Outside | Find out more about the Distributed Experiments going on in and around Mozilla here: | ||
[[File:Learn-more.jpg|none|link=https://wiki.mozilla.org/Participation/Lab/DistributedExperiments]] | |||
===3. Outside Ideas=== | |||
The Participation Lab is bring together experts and capture world-leading ideas about participation from outside of Mozilla. View the list of the preliminary people we are aiming to reach out to [https://docs.google.com/spreadsheets/d/14mXCP-k6qMxFKXX1rdxzoWdz0vww6Ebyq2XoKpSjAfw/pubhtml?gid=618695991&single=true here]. | |||
==Learning Methodology== | |||
In order to architect radically new approaches to participation in Mozilla, we will need to dream up new methods and test them out to see if they work, learn systematically about what’s working and why (or what’s not working and why), and feed this into our next iteration of testing (or new experiments). | |||
The Participation Lab has been developing a systematic methodology in order to measure fresh approaches to participation this quarter, which will help us test how participation can better achieve a strategic advantage for Mozilla. | |||
Learn more about the learning methodology as it is developed, here: | |||
[[File:Learn-more.jpg|none|link=https://wiki.mozilla.org/Participation/Lab/methodology]] | |||
==Who’s | ==Who’s Involved== | ||
In short, a broad set of Mozillians will be supported by a smaller team of staff and volunteers from the [https://wiki.mozilla.org/Participation Participation Team]. This team will coordinate various experiments in the Lab, curate the learning and make recommendations to Mozilla leaders and community members. | In short, a broad set of Mozillians will be supported by a smaller team of staff and volunteers from the [https://wiki.mozilla.org/Participation Participation Team]. This team will coordinate various experiments in the Lab, curate the learning and make recommendations to Mozilla leaders and community members. | ||
==What’s The Result | ==What’s The Result== | ||
The primary outputs of the Lab are: | The primary outputs of the Lab are: | ||
# Produce and support a series of participation initiatives that result in more impactful and fulfilling participation toward reaching Mozilla’s goals. (Read more below about how what you’re working on right now can fit into this.) | # Produce and support a series of participation initiatives that result in more impactful and fulfilling participation toward reaching Mozilla’s goals. (Read more below about how what you’re working on right now can fit into this.) | ||
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The first set of activities will take place primarily in Q2, wrapping up by early July, at which point we will assess what’s next for the Lab. | The first set of activities will take place primarily in Q2, wrapping up by early July, at which point we will assess what’s next for the Lab. | ||
==How You Can Participate | ==How You Can Participate== | ||
You have the opportunity to participate in the Lab and in shape the way forward for participation in Mozilla. Here’s how: | You have the opportunity to participate in the Lab and in shape the way forward for participation in Mozilla. Here’s how: | ||
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Interested in getting involved? Send an email to George at: groter <at> mozilla.com | Interested in getting involved? Send an email to George at: groter <at> mozilla.com | ||
== | ==Context for the Lab== | ||
==Vision for 2017== | ===Participation Vision for 2017=== | ||
In January, we laid out a [https://commonspace.wordpress.com/2015/01/26/participationplan/ Participation Plan] for Mozilla that articulated an ambitious vision for participation in 2017: | In January, we laid out a [https://commonspace.wordpress.com/2015/01/26/participationplan/ Participation Plan] for Mozilla that articulated an ambitious vision for participation in 2017: | ||
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While this vision describes ''where'' we want to be, we don’t yet know ''how'' we’re going to get there. The ''how'' is an important and explicit goal in the participation plan for 2015: '''Develop a bold long-term plan for radical participation at Mozilla'''. | While this vision describes ''where'' we want to be, we don’t yet know ''how'' we’re going to get there. The ''how'' is an important and explicit goal in the participation plan for 2015: '''Develop a bold long-term plan for radical participation at Mozilla'''. | ||
== | ===Additional writing and resources=== | ||
* [https://docs.google.com/a/mozilla.com/document/d/1NdR3ODkvBHBfv3V36uASBhvrY1dcA_D0h5QW6jGI8Wk/edit 2015 Participation Plan] | * [https://docs.google.com/a/mozilla.com/document/d/1NdR3ODkvBHBfv3V36uASBhvrY1dcA_D0h5QW6jGI8Wk/edit 2015 Participation Plan] | ||
* Mark Surman blog | * [https://commonspace.wordpress.com/2015/04/10/q1-participation-update/ Mark Surman blog post] | ||
** [https://commonspace.wordpress.com/2015/01/09/what-is-radical-participation/ What is Radical Participation?] | ** [https://commonspace.wordpress.com/2015/01/09/what-is-radical-participation/ What is Radical Participation?] | ||
** [https://commonspace.wordpress.com/2015/01/26/participationplan/ Mozilla Participation Plan] | ** [https://commonspace.wordpress.com/2015/01/26/participationplan/ Mozilla Participation Plan] | ||
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* Mozilla Leadership - [https://mozillians.org/en-US/u/surman/ Mark Surman] and [https://mozillians.org/en-US/u/mitchell/ Mitchell Baker] | * Mozilla Leadership - [https://mozillians.org/en-US/u/surman/ Mark Surman] and [https://mozillians.org/en-US/u/mitchell/ Mitchell Baker] | ||
* Program Manager - [https://mozillians.org/en-US/u/lucyeoh/ Lucy Harris] | * Program Manager - [https://mozillians.org/en-US/u/lucyeoh/ Lucy Harris] | ||