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<h1>FAQ</h1>
This is the Donation FAQ, which contains the most frequently asked questions about donating to the Mozilla Foundation. If your question is not listed here, please feel free to contact us at donate[[@]]mozilla.org.


<h2>What are the ways I can donate?</h2>
=== [https://donate.mozilla.org/faq Please check out our new FAQ] ===
[https://sendto.mozilla.org/page/contribute/Give-Now Visit this link to make a secure online donation right now]. For other ways to give, such as by check or bank transfer, visit our [https://wiki.mozilla.org/Ways_to_Give Ways to Give page].
 
<h2>What does Mozilla do to ensure that my personal information is protected?</h2>
We care about the privacy of our donors and take our [https://www.mozilla.org/en-US/privacy/principles/ Privacy Principles] seriously. When Mozilla collects information about you, our [https://www.mozilla.org/en-US/privacy/ Mozilla Privacy Policy] describes how we handle that information.
 
<h2>Why do you need my address in order to process a donation? Can I donate anonymously?</h2>
We understand that your privacy is very important. We keep your information private, if you have questions please refer to our [https://www.mozilla.org/en-US/privacy/principles/ Privacy Policy]. If you would rather not fill in your information on our online donation form, you can [https://wiki.mozilla.org/Ways_to_Give#Check_.28via_postal_service.29 mail a check] or donate directly [https://sendto.mozilla.org/page/contribute/Give-Now via Paypal].
 
<h2>How will my donation be used?</h2>
At Mozilla, doing good is part of our code. There are thousands of Mozilla volunteers and staff around the world who believe deeply in our mission and values. Your donation helps us build an Internet that puts the public good over profit.  Mozilla conducts a number of activities in support of the [https://www.mozilla.org/en-US/about/manifesto/ Mozilla Manifesto]. In general, resources are dedicated to promoting openness, innovation and opportunity on the Internet in ways that will benefit everyone. Your donations will not only enable Mozilla to continue current activities that support these goals, but will also allow us to develop new programs that will support the Mozilla community, the open Internet and to increase web literacy.
 
You can find more details about Mozilla’s expenditures and governance [https://www.mozilla.org/en-US/foundation/documents/ here].
 
<h2>Does my donation give me access to tech support?</h2>
Anyone can access tech support for Mozilla’s products by visiting the [https://support.mozilla.org/en-US/questions support forum]. Mozilla does not provide tech support or enhanced tech support in exchange for donation.
 
<h2>Where do I send a check?</h2>
Send to:
 
Mozilla Foundation <br />
331 E. Evelyn Ave,<br />
Mountain View, CA 94041 <br />
USA <br />
 
<h2>Is my donation tax deductible?</h2>
The Mozilla Foundation is a California non-profit corporation exempt from United States federal income taxation under IRC 501(c)3. Donations are tax deductible for United States citizens. For donors outside of the United States, please consult with your tax advisor about whether your donation is tax deductible.
 
In the case of some substantial gifts we may be required to report names and addresses to the IRS. Mozilla is required by law to report this information for its substantial donors and for certain in-kind gifts. These requirements would not apply to any donor donating $5,000 or less.
 
<h2>Can I donate in a currency other than United States dollars?</h2>
Yes. We accept donations via [https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=zjQ0AnnlJ5iZ_RWoaD9KxfaA_eLBLv4t_csfiBO2bawVlVl3k8Aq9q-l8vu&dispatch=5885d80a13c0db1f8e263663d3faee8d66f31424b43e9a70645c907a6cbd8fb4 Paypal], which currently accepts nearly two dozen  currencies. We are able to accept paper checks in non-USD currencies, though they are more expensive for us to process.
 
<h2>How can I get a receipt for U.S. tax preparation purposes?</h2>
If you give to Mozilla through an online form you should immediately receive an emailed receipt for your donation that you can use for your U.S. tax preparation purposes. Check your spam folder if you don’t see that email arrive in your email inbox as it can sometimes be caught by spam filters. If you need an additional copy of your receipt for you for your U.S. tax preparation purposes please contact us at donate[[@]]mozilla.org.
 
<h2>I’m looking for Mozilla Gear -- where can I find that?</h2>
We currently do not yet have a place for the public to purchase Mozilla Gear, but stay tuned.
 
<h2>Can I donate with virtual / alternate currencies such as bitcoin?</h2>
We do not accept bitcoin or other alternate currencies at this time.
 
<h2>Do you accept stock donations?</h2>
We are generally open to accepting gifts of publicly traded stock, and will consider other gifts of stock on a case-by-case basis. Please contact us at donate[[@]]mozilla.org for more information. You should consult your tax adviser on the extent to which you may deduct charitable contributions of property such as stock and the documentation you need in order to claim a deduction.
 
<h2>I’m unable to give money at this time, are there other ways I can help Mozilla?</h2>
Absolutely! We understand that not everyone can support our mission financially, but there are so many ways to help Mozilla and be a part of our community. In fact, the success of our mission depends on participation from people like you. Find the best way for you to get involved with our community here: https://www.mozilla.org/en-US/contribute/
 
<h2>Who can I email directly with questions about donating?</h2>
If you have a question about how to donate to the Mozilla Foundation please contact us at donate[[@]]mozilla.org and we will follow-up with you within 48 hours. If you are experiencing technical trouble please contact [https://support.mozilla.org/ Mozilla Support] for assistance.

Latest revision as of 21:48, 29 November 2016

Please check out our new FAQ

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