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Support/Weekly Meetings/Agenda 2008-11-10: Difference between revisions
Support/Weekly Meetings/Agenda 2008-11-10 (view source)
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'''Live Chat''' | '''Live Chat''' | ||
*Metrics update: | |||
**Traffic down again, percentage answered is high | |||
**4 new accounts, 2 account approvals (ezadkiel, moon) | |||
*Number of broken bookmarks cases without Norton 360 ([http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=183742&forumId=3 contributors forum thread]) were up last week, around 4 cases per day. | |||
*Full stats for all issues will be on [http://support.mozilla.com/en/kb/Live+Chat+issue+guide Live Chat issue guide] later today | |||
*Feedback wanted on new [http://support.mozilla.com/en/kb/Live+Chat+troubleshooting+guide Live Chat troubleshooting guide] | |||