Account confirmers, Anti-spam team, Bureaucrats, canmove, Confirmed users, Module owners and peers, smwadministrator, smwcurator, Administrators, MozillaWiki team, Widget editors
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MozillaWiki:Policies/How to confirm accounts: Difference between revisions
MozillaWiki:Policies/How to confirm accounts (view source)
Revision as of 12:30, 5 October 2017
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== Who can approve requests == | == Who can approve requests == | ||
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== Finding account requests == | == Finding account requests == | ||
Account requests are listed on [[Special:ConfirmAccounts]]. If there are | Account requests are listed on [[Special:ConfirmAccounts]]. If there are outstanding requests, you will also see a message on [[Special:Watchlist]]. | ||
== Triaging account requests == | == Triaging account requests == | ||
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Here is some text you can use when approving accounts: | Here is some text you can use when approving accounts: | ||
<pre>Welcome to MozillaWiki! Stop by #wiki on irc.mozilla.org if you have any questions | <pre>Welcome to MozillaWiki! Stop by #wiki on irc.mozilla.org if you have any questions. Here is a list of tips to get you started editing on the wiki: https://wiki.mozilla.org/Help:Tips_and_Tricks</pre> | ||
=== Reject === | === Reject === | ||
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# Using your best judgement, you cannot determine that the user is not a potential spammer. | # Using your best judgement, you cannot determine that the user is not a potential spammer. | ||
# OR you determine the user is requesting an account for a reason contrary to the [[MozillaWiki:About|purpose]] of the MozillaWiki. | |||
Here is some text you can use when rejecting account requests: | Here is some text you can use when rejecting account requests: | ||
<pre>We are unable to confirm that you need an account on the Mozilla Wiki. Visit this page for more information: https://wiki.mozilla.org/MozillaWiki:Accounts</pre> | <pre>We are unable to confirm that you need an account on the Mozilla Wiki. Visit this page for more information: https://wiki.mozilla.org/MozillaWiki:Accounts</pre> | ||
Use the following text if you think what the user really needs is user support: | |||
<pre>We are unable to confirm that you need an account on the Mozilla Wiki. Visit this page for more information: https://wiki.mozilla.org/MozillaWiki:Accounts | |||
If you need support or help with one of Mozilla's products, visit https://support.mozilla.org/</pre> | |||
If the user has made general offer to help, then consider adding: | |||
<pre>Many thanks though for your kind offer to help. Please visit https://wiki.mozilla.org/Contribute to see the ways that you can contribute to the Mozilla Project.</pre> | |||
We see a fair number of account requests from people interested in furthering their knowledge of Computer Science or Web Development. In these cases do consider adding: | |||
<pre>A wonderful source of information about Web Development and design is the Mozilla Developer Network. Do please visit https://developer.mozilla.org/en-US/ for more details.</pre> | |||
=== Hold === | === Hold === | ||
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Here is some text you can use when holding account request: | Here is some text you can use when holding account request: | ||
<pre>Held pending email confirmation.</pre> | <pre>Held pending email confirmation. Your request will be approved once you confirm your email.</pre> | ||
<pre>Held pending clear reason why account is requested. Visit this page for more information: https://wiki.mozilla.org/MozillaWiki:Accounts</pre> | <pre>Held pending clear reason why account is requested. Visit this page for more information: https://wiki.mozilla.org/MozillaWiki:Accounts</pre> | ||