Support/Weekly Meetings/Agenda 2008-12-08: Difference between revisions

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* [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues]
* [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues]
* [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=anywords&keywords=common-issues%2B+common-issues-+common-issues%3F&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=CLOSED&resolution=FIXED&resolution=INVALID&resolution=WONTFIX&resolution=DUPLICATE&resolution=WORKSFORME&resolution=INCOMPLETE&resolution=---&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Bug+Number&field0-0-0=noop&type0-0-0=noop&value0-0-0= common-issues bugs]
* [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=anywords&keywords=common-issues%2B+common-issues-+common-issues%3F&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=CLOSED&resolution=FIXED&resolution=INVALID&resolution=WONTFIX&resolution=DUPLICATE&resolution=WORKSFORME&resolution=INCOMPLETE&resolution=---&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Bug+Number&field0-0-0=noop&type0-0-0=noop&value0-0-0= common-issues bugs]
* About this site page in review {{bug|413592}}


'''Knowledge Base'''
'''Knowledge Base'''
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** For clarification: unchecking the "Read-only" attribute not the solution. Solution is to rename places.sqlite and import a backup
** For clarification: unchecking the "Read-only" attribute not the solution. Solution is to rename places.sqlite and import a backup
* 3 new articles to review this week.
* 3 new articles to review this week.
* "Images or animations do not show" overhaul waiting for review
* "Images or animations do not show" overhaul waiting for review [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=223749&forumId=3]
* Will post summary of l10n feedback
* How to handle Firefox 2 content discussion [http://groups.google.com/group/mozilla.support.planning/browse_frm/thread/82bd400af3446dca]


'''Forum'''
'''Forum'''
* Users who are answering without logging in or registering.  Probably a good thing, will have better stats when I start tracking statuses.


'''Live Chat'''
'''Live Chat'''
*Openfire server problems should be resolved now
*Openfire server problems should be resolved now
*Stats from last week: 4 new accounts, 1 account approval, 1 new user ready to be approved
*Stats from last week: 4 new accounts, 1 account approval, 1 new user ready to be approved
*Top issuesocation bar
*Top issues
**Bookmarks in the Smart Location bar after history is cleared
**Firefox crashes while browsing, downloading, or printing: 9
**Firefox crashes while browsing, downloading, or printing: 9
***Plugins and extensions seem to be the most common causes
***Plugins and extensions seem to be the most common causes
**Passwords not saved: 4
**Passwords not saved: 4
**Corrupt cookies, logins not saved




'''Roundtable'''
'''Roundtable'''
*Getting a tools server set up: [https://bugzilla.mozilla.org/show_bug.cgi?id=467829 bug 467829]
*Getting a tools server set up: [https://bugzilla.mozilla.org/show_bug.cgi?id=467829 bug 467829]

Latest revision as of 18:35, 8 December 2008

Support » Weekly Meetings » 2008-12-08

Sumo

Knowledge Base

  • Almost 200 article comments. (140 since Wednesday night)
    • Will post useful comments in Contributors forum
  • Filed bug 467814 for a separate article about places being locked.
    • For clarification: unchecking the "Read-only" attribute not the solution. Solution is to rename places.sqlite and import a backup
  • 3 new articles to review this week.
  • "Images or animations do not show" overhaul waiting for review [1]
  • Will post summary of l10n feedback
  • How to handle Firefox 2 content discussion [2]

Forum

  • Users who are answering without logging in or registering. Probably a good thing, will have better stats when I start tracking statuses.

Live Chat

  • Openfire server problems should be resolved now
  • Stats from last week: 4 new accounts, 1 account approval, 1 new user ready to be approved
  • Top issues
    • Bookmarks in the Smart Location bar after history is cleared
    • Firefox crashes while browsing, downloading, or printing: 9
      • Plugins and extensions seem to be the most common causes
    • Passwords not saved: 4
    • Corrupt cookies, logins not saved


Roundtable

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