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Revision as of 16:40, 28 August 2018

1,138 bytes added , 28 August 2018

Change all irc:// URIs to use ircs:// instead, because it's good hygiene

Avijayaram

22

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 = Who we are =
-*[[IT/InsideTheRootShell]]
+[https://blog.mozilla.org/it/ Mozilla IT] maintains the computers, networks and Internet presence Mozilla uses to fulfill the [https://www.mozilla.org/about/manifesto.html Mozilla Manifesto], supporting more than 1,000 servers and millions of users.
+== [[IT/Mozilla_Rocks_IT|Mozilla Rocks IT]] ==
+Mozilla IT does many things, found out how [[IT/Mozilla_Rocks_IT|Mozilla Rocks IT]]
 = Where can you find us? =
 On IRC, on the server <tt>irc.mozilla.org</tt>:
-* <tt>[irc://irc.mozilla.org/%23it #it]</tt>: General Mozilla IT channel
+* <tt>[ircs://irc.mozilla.org/%23moc #moc]</tt>: Mozilla Operations Center channel
-* <tt>[irc://irc.mozilla.org/%23build #build]</tt>: Release Engineering
+* <tt>[ircs://irc.mozilla.org/%23releng #releng]</tt>: Release Engineering
-* <tt>[irc://irc.mozilla.org/%23db #db]</tt>: Database Administration
+* <tt>[ircs://irc.mozilla.org/%23db #db]</tt>: Database Administration
 On the web, our blog is at <tt>[http://blog.mozilla.org/it/ http://blog.mozilla.org/it/]</tt>.
@@ Line 13: / Line 18: @@
 = How to get involved =
-* [[IT/Badges|Mozilla IT Open Badges]]
 * [[IT/Community]]
 * [[IT/CommunitySysadmin]]
 * [[IT/AirMozilla]]
+* [[IT/WeeklyMinIT]]
 = Procedures =
@@ Line 23: / Line 28: @@
 = Teams =
-== IT/Desktop ==
+== End User Services ==
-The Desktop Team is a globally-distributed team that is dedicated to ensuring Mozilla employees have the hardware and software to further the mission.
+The Service Desk Team is a globally-distributed team that is dedicated to ensuring Mozilla employees have the hardware and software to further the mission.
 Mozilla staff can contact the team [https://mozilla.service-now.com/ here].
-== Netops ==
+==Net Ops ==
 The Network Operations team supports upstream Internet access for Mozilla offices and datacenters.
 == DC Ops ==
-== Site Reliability ==
+The DataCenter Operations team designs and supports Mozilla's datacenters and Point of Presence (PoP) servers at strategic Internet hubs across the globe.
-The Mozilla oncall team acts as first responders to faults as they arise across the Mozilla infrastructure.
-== Systems ==
-=== Infrastructure ===
-Manages the core server infrastructure behind Mozilla including classics like DHCP, DNS and E-mail.
-* [https://www.youtube.com/watch?v=fwedWHzGgno  Scaling Puppet or How we do it at Mozilla] - PuppetConf '12 talk.
+* [http://www.wired.com/wiredenterprise/2012/10/data-center-servers/ Data Center Servers Suck — But Nobody Knows How Much] - Wired
+==Mozilla Operations Center [MOC]==
+The Mozilla Operation Center is a 24x7 IT function with a purpose to support Mozilla's critical services.  It provides this through standard approaches - incident management and proactive monitoring. The MOC has a single identity and only known as "MOC" across IRC (#moc), email, and Bugzilla. The MOC operates in 4 MozSpaces: San Francisco, Mountain View, Portland, and London.  Through rotational shifts between these 4 hubs, the MOC achieves around the clock coverage every day of the year.
+==Systems Infrastructure==
+Manages the core server infrastructure behind Mozilla including DHCP, DNS, NTP and E-mail. They are responsible for Highly-Critical Infrastructure, and manage the configuration across servers.
+* [https://www.youtube.com/watch?v=fwedWHzGgno  Scaling Puppet or How we do it at Mozilla] - PuppetConf 2012 talk.
 * [http://puppetlabs.com/puppet-labs-podcast/7/ Puppet at Mozilla Podcast]
-* [http://www.oscon.com/oscon2011/public/schedule/detail/19130 Moving Day: Migrating Your Big Data from A to B] - OSCON '12 talk.
+* [http://www.oscon.com/oscon2011/public/schedule/detail/19130 Moving Day: Migrating Your Big Data from A to B] - OSCON 2012 talk.
+==Web Ops ==
+The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects, including mozilla.org and getfirefox.com. Learn [https://air.mozilla.org/mozilla-webops/ how the Web Operations team works].
+==Data team ==
+The Data Team manages clusters of Postgres and MySQL-like databases and many other data and metrics systems and processes. You can read about their [https://blog.mozilla.org/it/category/itdesktop/databases/ weekly progress].
-=== WebOps ===
+== Air Mozilla ==
-The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects. You can learn [https://air.mozilla.org/mozilla-webops/ how the Web Operations team works ]
-=== Database Ops ===
+[https://wiki.mozilla.org/IT/AirMozilla Air Mozilla] provides recordings of regular Mozilla Project meetings, MozCamp talks, and other Mozilla gatherings for community members around the world to enjoy.
-The Database Operations Team manages clusters of Postgres and MySQL-like databases. You can read about their [https://blog.mozilla.org/it/category/itdesktop/databases/ weekly progress].
-=== Storage/Virtualization ===
-=== Developer Services ===
-=== Release Engineering Ops ===
-=== Air Mozilla ===
-Regular Mozilla Project meetings, MozCamp conference talks, 'Brown Bag' lunch talks  and other [https://air.mozilla.org/ presentations are recorded and shared] by the Air Mozilla team, for community members around the world to enjoy.
-=== Labs ===
+Watch them at [https://air.mozilla.org/ https://air.mozilla.org/]