Support/Weekly Meetings/Agenda 2018-11-14: Difference between revisions

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(→‎CONTRIBUTORS OF THE WEEK: ++new users and nominating social support)
(→‎SUPPORT FORUM: ++questions and announcements)
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# [https://support.mozilla.org/en-US/forums/contributors/713212?last=75069 SUMO Day Results if you are interested]
# [https://support.mozilla.org/en-US/forums/contributors/713212?last=75069 SUMO Day Results if you are interested]
# Premium Services Experiments Information: [https://support.mozilla.org/en-US/forums/contributors/713250?last=75066 MDN Donations] and [https://support.mozilla.org/en-US/forums/contributors/713222?last=75006 ProtonVPN]
# Premium Services Experiments Information: [https://support.mozilla.org/en-US/forums/contributors/713250?last=75066 MDN Donations] and [https://support.mozilla.org/en-US/forums/contributors/713222?last=75006 ProtonVPN]
#Some Questions that need some help:  
#I am sorry for those of you that were not notified about the next version of the Respond tool experiment, the tool is by invitation and recommendations. For openess, this is what the tool looks like and some of the objectives ;) https://www.youtube.com/watch?v=CnrKXhC4XX4
#Some Questions that need some help:
**[https://support.mozilla.org/en-US/forums/support-forum-contributors/713252?last=75067]
**[https://support.mozilla.org/en-US/forums/support-forum-contributors/713248?last=75048]
#Some top viewed new questions this week
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**
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==== SOCIAL SUPPORT ====
==== SOCIAL SUPPORT ====

Revision as of 00:41, 14 November 2018

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Read more

Live chat

please note that the agenda should not be edited starting 2 hours prior to the event - thanks!

PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

  1. Christophe from Paris, Wim, Syam, and Pravin for top contributions in the Social Support Program this week.

(Please welcome these new users, check out the first 30 days on SUMO guide here)

  1. Ron Garrison in the support forums
  2. [2]in Social Support please vouch for them here on Mozillians

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

PLATFORM UPDATES

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

  1. Proposed changes to forum rules about posting sensitive information - cilias
  2. SUMO Day Results if you are interested
  3. Premium Services Experiments Information: MDN Donations and ProtonVPN
  4. I am sorry for those of you that were not notified about the next version of the Respond tool experiment, the tool is by invitation and recommendations. For openess, this is what the tool looks like and some of the objectives ;) https://www.youtube.com/watch?v=CnrKXhC4XX4
  5. Some Questions that need some help:
  1. Some top viewed new questions this week

SOCIAL SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

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