Support/Weekly Meetings/Agenda 2018-11-14: Difference between revisions
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===CONTRIBUTORS OF THE WEEK=== | ===CONTRIBUTORS OF THE WEEK=== | ||
(Please link to their profile and add a reason for nomination) | (Please link to their profile and add a reason for nomination) | ||
# Christophe from Paris, Wim, Syam, and Pravin for top contributions in the Social Support Program this week. | |||
# | # | ||
# | # | ||
# | (Please welcome these new users, check out the first 30 days on SUMO guide [https://support.mozilla.org/en-US/forums/buddies/713244?last=75031 here]) | ||
#[https://support.mozilla.org/en-US/forums/buddies/713245?last=75045 Ron Garrison] in the support forums | |||
#[https://twitter.com/mahadixyz]in Social Support please vouch for them [https://mozillians.org/en-US/u/mahadixyz/ here on Mozillians] | |||
=== UPDATES AND ANNOUNCEMENTS === | === UPDATES AND ANNOUNCEMENTS === | ||
==== PRODUCT UPDATES ==== | ==== PRODUCT UPDATES ==== | ||
# | # | ||
# | # | ||
# | # | ||
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==== KNOWLEDGE BASE AND LOCALIZATION==== | ==== KNOWLEDGE BASE AND LOCALIZATION==== | ||
# | # [https://support.mozilla.org/en-US/kb/revisions?start=2018-11-07&end=2018-11-14 Over 420 revisions in the KB over the last 7 days] - thanks, everyone! :) | ||
# | # Global localization direction in 2019: less last-minute pressure on contributors & streamlining contribution options. | ||
# | ## Some l10n work (legal, marketing, product) will be sent straight to 3rd party providers. | ||
## There will be less hassle around localizing new content - it will be easier to know what to contribute to and how to contribute to it, for each release. | |||
# Version 64 content progress (thank you, Joni!) - more updates next week :) | |||
## Live bookmarks migration: https://support.mozilla.org/en-US/kb/live-bookmarks-migration | |||
## Error pages for common TLS certificate issues have been updated to be clearer: https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean | |||
## Remove add-ons through context menu on add-on buttons on toolbar: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons | |||
==== SUPPORT FORUM ==== | ==== SUPPORT FORUM ==== | ||
# [https://support.mozilla.org/en-US/forums/contributors/713246 Proposed changes to forum rules about posting sensitive information] - cilias | # [https://support.mozilla.org/en-US/forums/contributors/713246 Proposed changes to forum rules about posting sensitive information] - cilias | ||
# | # [https://support.mozilla.org/en-US/forums/contributors/713212?last=75069 SUMO Day Results if you are interested] | ||
# | # Premium Services Experiments Information: [https://support.mozilla.org/en-US/forums/contributors/713250?last=75066 MDN Donations] and [https://support.mozilla.org/en-US/forums/contributors/713222?last=75006 ProtonVPN] | ||
#I am sorry for those of you that were not notified about the next version of the Respond tool experiment, the tool is by invitation and recommendations. For openess, this is what the tool looks like and some of the objectives ;) https://www.youtube.com/watch?v=CnrKXhC4XX4 | |||
==== | #Some Questions that need some help: | ||
**[https://support.mozilla.org/en-US/forums/support-forum-contributors/713252?last=75067] | |||
**[https://support.mozilla.org/en-US/forums/support-forum-contributors/713248?last=75048] | |||
#Some top viewed new questions this week <!--https://analytics.google.com/analytics/web/#/report/content-pages/a36116321w64136921p65850606/explorer-table.filter=~2Fquestions~2F123943*&explorer-table.plotKeys=%5B%5D and -- https://analytics.google.com/analytics/web/#/report/content-pages/a36116321w64136921p65850606/explorer-table.filter=~2Fquestions~2F123950*&explorer-table.plotKeys=%5B%5D>--> | |||
** Thunderbird Windows XP [https://support.mozilla.org/en-US/questions/1239537] and Notifications on Windows 10 [https://support.mozilla.org/en-US/questions/1239583] | |||
** Older versions for Linux users [https://support.mozilla.org/en-US/questions/1239523] | |||
**[https://support.mozilla.org/en-US/questions/1239567 Blocking Content on Facebook] | |||
**[https://support.mozilla.org/en-US/questions/1239424 63.0.1 Crashes during start/Mac Mojave] | |||
**[https://support.mozilla.org/es/questions/1239492 Session is not restored when restarting Firefox] - not solved | |||
**[https://support.mozilla.org/en-US/questions/1239436 how do you open a new tab with your homepage and not firefox home page?] | |||
**[https://support.mozilla.org/en-US/questions/1239480 Some websites say I am in Incognito mode , I am Not in Incognito mode]- happening in social as well | |||
Latest revision as of 16:39, 14 November 2018
Meeting Details (scroll down for the agenda)
(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST
Call Details
- California: 1-650-903-0800, pin 2 then 8437 then #
- Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
- Skype (free): +1 800 707 2533, pin 2 - then 8437 then #
Participate
- Join the meeting on Vidyo (You'll have to download and install the Vidyo Desktop client)
- Watch the meeting live via Vidyo
- AirMozilla
Read more
Live chat
please note that the agenda should not be edited starting 2 hours prior to the event - thanks!
PARTICIPANTS
Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)
AGENDA
COMMUNITY ROUNDTABLE
Please add your agenda items here if you are a contributor or community member
COOL COMMUNITY NEWS OF THE WEEK
CONTRIBUTORS OF THE WEEK
(Please link to their profile and add a reason for nomination)
- Christophe from Paris, Wim, Syam, and Pravin for top contributions in the Social Support Program this week.
(Please welcome these new users, check out the first 30 days on SUMO guide here)
- Ron Garrison in the support forums
- [2]in Social Support please vouch for them here on Mozillians
UPDATES AND ANNOUNCEMENTS
PRODUCT UPDATES
PLATFORM UPDATES
KNOWLEDGE BASE AND LOCALIZATION
- Over 420 revisions in the KB over the last 7 days - thanks, everyone! :)
- Global localization direction in 2019: less last-minute pressure on contributors & streamlining contribution options.
- Some l10n work (legal, marketing, product) will be sent straight to 3rd party providers.
- There will be less hassle around localizing new content - it will be easier to know what to contribute to and how to contribute to it, for each release.
- Version 64 content progress (thank you, Joni!) - more updates next week :)
- Live bookmarks migration: https://support.mozilla.org/en-US/kb/live-bookmarks-migration
- Error pages for common TLS certificate issues have been updated to be clearer: https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean
- Remove add-ons through context menu on add-on buttons on toolbar: https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
SUPPORT FORUM
- Proposed changes to forum rules about posting sensitive information - cilias
- SUMO Day Results if you are interested
- Premium Services Experiments Information: MDN Donations and ProtonVPN
- I am sorry for those of you that were not notified about the next version of the Respond tool experiment, the tool is by invitation and recommendations. For openess, this is what the tool looks like and some of the objectives ;) https://www.youtube.com/watch?v=CnrKXhC4XX4
- Some Questions that need some help:
- Some top viewed new questions this week
- Thunderbird Windows XP [5] and Notifications on Windows 10 [6]
- Older versions for Linux users [7]
- Blocking Content on Facebook
- 63.0.1 Crashes during start/Mac Mojave
- Session is not restored when restarting Firefox - not solved
- how do you open a new tab with your homepage and not firefox home page?
- Some websites say I am in Incognito mode , I am Not in Incognito mode- happening in social as well