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Firefox Support Knowledge Base Editor Requirements Document
Firefox Support Knowledge Base Editor Requirements Document
{{DRAFT}}


=Overview=
=Overview=
Intuitive and simplified Knowledge Base article editor.
Intuitive and simplified Knowledge Base article editor.


==Note==
This PRD needs updating and clarifications.
* WYSIWYG will not happen
* Buttons to add screenshots/screencasts missing
* Edit area should be resizable
* Left-side column for labels should go away as it wastes space (the mockups imply this, but doesn't specifically say it)


==Permissions==
==Permissions==
* When creating a new article, all options are available.
* When creating a new article, all options are available.
* After an article has been created, only an admin can change the language.
* After an article has been created, only an admin can change the language.
* When editing an article only locale leaders and admins can change an article category. (Staging area, Knowledge Base, Live Chat, etc.)
* When editing an article only locale leaders, approvers and admins can change an article category. (Staging area, Knowledge Base, Live Chat, etc.)
* When editing a staging copy, category cannot be changed.
* When editing a staging copy, category cannot be changed.


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=Mockups=
=Mockups=
The top of the editor will contain a warning that content needs to be reviewed before being applied to the Knowledge Base, and provide links to best practices, style guide, and policies page.
* [http://ilias.ca/sumo/creating_an_article.xhtml Creating a new article]
* [http://ilias.ca/sumo/creating_an_article.xhtml Creating a new article]
* [http://ilias.ca/sumo/staging_copy_non-locale_leader.xhtml Editing a staging copy]
* [http://ilias.ca/sumo/staging_copy_non-locale_leader.xhtml Editing a staging copy]


=Technical Requirements=
=Technical Requirements=
* WYSIWYG editor {bug|454131}
* WYSIWYG editor {{bug|454131}}
* Adding and removing tags should not be part of the article editor
* Dynamic content blocks should be part of the editor toolbar as a quickpaste function. {{bug|446078}}
* Buttons on the editor toolbar for applying SHOWFOR. {{bug|446076}}
* {SHOWFOR(spans=on)/} should be automatically applied to every article that uses the feature.
* Create or find icons for the editor toolbar that are easily interpretable.
* The image upload feature should be part of the editor toolbar, just like in Wordpress. {{bug|398767}}
* The width of the content area should be 100% of available space; and default height should fill up a large portion of the average screen space, only leaving room for the toolbar. {{bug|446072}}
* Get rid of the category selector on staging copies.
* Relabel "Edit Summary" in editor and add something to it about citing a reference. {{bug|446070}}
* Re-arrange items in editor {{bug|428073}}
* Add links to best practices, style guide, and policies at the top of the editor {{bug|446071}}
 
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