Media Debugging Tips: Difference between revisions

Media Debugging Tips (view source)

150 bytes removed , 19 September 2023

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 = Diagnosing and Reporting Media Playback Issues in Firefox =
-== Basic Media Playback Issues ==
+== Reporting Basic Media Playback Issues ==
-For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Please include a URL to or sample of the audio or video you're experiencing issues with. Below are some additional steps you can take to help.
+For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Please include a URL to or sample of the audio or video you're experiencing issues with. Also please check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report.
-For simple playback issues (videos on popular sites that fail to play back properly), the first place to look is to check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report.
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