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= Diagnosing and Reporting Media Playback Issues in Firefox = | = Diagnosing and Reporting Media Playback Issues in Firefox = | ||
== Basic Media Playback Issues == | == Reporting Basic Media Playback Issues == | ||
For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Please include a URL to or sample of the audio or video you're experiencing issues with. | For starters, file a [https://bugzilla.mozilla.org/enter_bug.cgi?product=Core&component=Audio%2FVideo bug report] in Bugzilla describing the issue you've run into. Please include a URL to or sample of the audio or video you're experiencing issues with. Also please check the [https://firefox-source-docs.mozilla.org/devtools-user/web_console/ web developer console] for error messages related to media format issues. If you see messages here related to media playback errors, please add this information to your bug report. | ||
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