Reps/SOPs/Mentoring/Screening: Difference between revisions

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{{Remonav}}
{{Warning |1= With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.|title= With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.}}  


__TOC__
{{Admon/caution | Deprecated! | Application screening is not done by mentors anymore, there is a [https://wiki.mozilla.org/ReMo/Webinar/Screening dedicated team] for it.}}


== Screening new applicants ==
= Relevant wiki pages =


As a Reps mentor it is your responsibility to review applicants from your region and guide them through the process of becoming a Mozilla Rep. Once a new applicant is assigned to a Mentor, the Screening process shouldn't take more than 7 working days.
* [[ReMo/Webinar/Screening]]
 
* [[ReMo/Webinar]]
== Applicants assignation ==
* [[ReMo/Webinar/Communication]]
 
People interested in joining the program submit an application form that creates a bug for them in bugzilla. The Reps leadership team review [https://bugzilla.mozilla.org/buglist.cgi?list_id=11225367&query_based_on=Reps%20applicants&emailtype1=substring&query_format=advanced&bug_status=UNCONFIRMED&component=Mentorship&product=Mozilla%20Reps&known_name=Reps%20applicants these bugs] and assign a mentor to screen them based on location, functional area and number of mentees.
 
<pre>
Hi [applicant's name],
 
Many thanks for applying to join the Mozilla Reps program. [Mentor's name], has been assigned to be your mentor and he will be contacting you shortly to guide you through the next steps of the application process.
 
Stay tuned!
</pre>
 
Bug Status : '''ASSIGNED'''<br>
Bug Whiteboard : '''Mentor assigned'''
 
If the applicant is clearly not ready for the program, he can be discarded in this phase directly following [[ReMo/SOPs/Mentoring/Screening#Scenario_C:_Not_yet_ready_for_ReMo|Scenario C process]].
 
When you’ve been assigned a new applicant to review you should receive an email with a link to the application bug. You can also search bugzilla to find all of the applicants assigned to you.
 
== Step 1: Initial screening ==
 
The bug you've been assigned contains all the information an applicant submitted when  applying. Read carefully through this information and decide whether or not you think this person is a good candidate to become a Mozilla Rep.
 
After you’ve read an application form, you have several choices:
 
* Accept the applicant
* Reject the applicant
* Interview the applicant
 
== Step 2: First contact with the applicant ==
=== Scenario A: You think this person is a strong candidate and doesn't need an interview ===
If you think that accepting him into the program is a no-brainer (either because you know the applicant already and/or you just know the person would be a fantastic Mozilla Rep), you must still interview this person to better understand their goals and how to support them.  Please follow the instructions in Scenerio B.
 
 
 
=== Scenario B: More info/contact needed ===
Bug Status : '''ASSIGNED'''<br>
Bug Whiteboard : '''Meeting Requested'''
 
If you think the person is a strong candidate but you would like to get to know him/her better, touch base with the applicant by email and set up an short interview on IRC with the him/her that same week (or when available).
 
Email example: [mailto:example@domain.com?subject=Mozilla%20Reps%20application%20–%20next%20step&body=Hi%20(name%20of%20applicant),%0AThanks%20for%20applying%20to%20join%20the%20Mozilla%20Reps%20program!%0A%0AI'm%20(your%20name)%20and%20I%20will%20guide%20you%20through%20the%20rest%20of%20the%20application%20process.%0AI%20would%20like%20to%20set%20up%20a%20short%20chat%20interview%20with%20you%20on%20IRC%20this%20week%20to%20ask%20you%20a%20few%20questions.%0APlease%20let%20me%20know%20if%20you%20would%20be%20available%20at%20(suggest%20different%20times).%0A%0AThanks%20very%20much%20and%20look%20forward%20to%20speaking%20to%20you!%0A%0A(your%20name)%0AMozilla%20Rep%20Council%20Member Click here to launch mail]
<pre>
Subject: Mozilla Reps application – next step
Hi [name of applicant],
Thanks for applying to join the Mozilla Reps program!
 
I'm [your name] and I will guide you through the rest of the application process .
I would like to set up a short chat interview with you on IRC this week to ask you a few questions.
 
Please let me know if you would be available at [suggest different times].
Thanks very much and look forward to speaking to you!
 
[your name]
Mozilla Reps Mentor
</pre>
 
{{hidden|Spanish version|
<pre>
Asunto: Solicitud Mozilla Rep – Siguiente paso
Hola [nombre del solicitante],
 
¡Gracias por apuntarte al programa Mozilla Reps!
 
Soy [tu nombre] y te guiaré a través del resto del proceso de solicitud.
Me gustaría fijar una breve entrevista por chat contigo en IRC esta semana para preguntarte algunas cuestiones.
 
Por favor, hazme saber si estás disponible a las [sugiere diferentes horarios].
 
¡Muchas gracias y quedo a la espera de charlar contigo!
 
[tu nombre]
Mozilla Reps Mentor
</pre>
}}
 
 
{{hidden|النسخة العربية|
<pre dir= 'rtl'>
الموضوع: طلب الالتحاق بمندوبي موزيلا – الخطوة التالية
مرحبا (اسم مقدم الطلب)
شكرا لاهتمامك بأن تصبح احد مندوبي موزيلا
أعرفك بنفسي اسمي (اسمك) وسوف اقوم بارشادك في جميع مراحل الطلب المتبيقة.
ارغب في عمل مقابلة قصيرة معك خلال هذا الاسبوع على IRC وسأقوم بطرح بعض الاسئلة عليك.
الرجاء اعلامي اذا كان (اقترح مواعيد مختلفة) يناسبك لعقد هذه المقابلة.
شكرا جزيلا واتطلع للحديث معك
 
(اسمك)
عضو مجلس مندوبي موزيلا
 
</pre>
}}
 
=== Scenario C: Not yet ready for ReMo ===
Bug Status : '''RESOLVED WONTFIX'''<br>
Bug Whiteboard : '''Scenario C - Mail Sent'''
 
If you are convinced that, based on the information submitted by the applicant and/or on your personal experience with the applicant in the past, the applicant is not suitable to become a Mozilla Rep at this point, then contact the person and inform them that they are not yet ready to join the program. it's very important to explain to them that they can re-apply to the program later when they feel they have acquired enough experience. If you're hesitant, inform the council and ask for advice on what to do.
 
Email example: [mailto:example@domain.com?subject=Your%20Mozilla%20Rep%20application&body=Hi%20(name%20of%20applicant),%0A%0AThanks%20for%20applying%20to%20become%20a%20Mozilla%20Rep.%20Based%20on%20the%20information%20you%20submitted,the%20Mozilla%20Rep%20council%20agreed%20that%20it%20is%20too%20early%20for%20you%20to%20apply%20to%20the%20program.%20Mozilla%20Reps%20is%20a%20program%20for%20Mozilla%20volunteers%20who%20have%20been%20active%20for%20some%20time%20in%20the%20project%20and%20have%20demonstrated%20strong%20leadership%20in%20their%20community.%0A%0AWe%20encourage%20you%20to%20re-apply%20when%20you%20have%20gathered%20enough%20experience%20participating%20in%20the%20project.%0AIn%20the%20meantime,%20we%20encourage%20you%20to%20get%20in%20touch%20with%20(name%20of%20contact%20person%20of%20his/her%20local%20Mozilla%20community)%20to%20learn%20how%20to%20get%20involved.%0A%0AThanks%20very%20much%20for%20your%20interest%20in%20Mozilla.%0A%0A(your%20name)%0AMozilla%20Rep%20Council%20Member Click here to launch mail]
<pre>
Subject: your Mozilla Reps application
Hi [name of applicant],
 
Thanks for applying to become a Mozilla Rep. Based on the information you submitted,
the Mozilla Reps Council agreed that it is too early for you to apply to the program.
 
Mozilla Reps is a program for Mozilla volunteers who have been active for some time in the
project and have demonstrated strong leadership in their community.
 
We encourage you to re-apply when you have gathered enough experience participating in the project.
In the meantime, we encourage you to explore ways to get involved, either through this great resource:
 
http://www.mozilla.org/contribute/
 
by contacting your local community:
 
http://www.mozilla.org/contact/communities/
 
or by getting in touch with a local Mozilla Rep in your region:
 
https://reps.mozilla.org/people/
 
Thanks again for your interest in Mozilla Reps.
 
[your name]
Mozilla Reps Mentor
</pre>
 
{{hidden|النسخة العربية|
 
<pre dir='rtl'>
الموضوع: طلب الانتساب ببرنامج مندوبي موزيلا
 
مرحبا (اسم مقدم الطلب)
شكرا لاهتمامك بان تصبح مندوب عن موزيلا ولتقدمك بطلب الانتساب.
بناءا على المعلمومات التي قمت بتعبئتها في طلب الانتساب ببرنامج مندوبي موزيلا، فقد اتفق مجلس اعضاء مندوبي موزيلا على انه من المبكر التحاقك في البرنامج.
مندوبي موزيلا هو برنامج للمتطويعين الفاعلين والنشطاء منذ فترة في مجتمعات موزيلا المحلية.
نحن نحثك على تقديم طلبك مرة اخرى ولكن بعد فترة من الزمن تكون قد اكتسبت الخبرة المطلوبة لكي تتمكن من المشاركة في هذا البرنامج.
وخلال هذه الاثناء، نحن نشجعك على التواصل مع مجتمع موزيلا المحلي (اسم المجتمع والشخص المسؤول) لكي تكتسب الخبرة اللازمة.
شكرا جزيلا لاهتمامك بموزيلا.
(اسمك)
عضو مجلس مندوبي موزيلا
 
</pre>
}}
 
 
{{hidden|Spanish version|
<pre>
Asunto: Tu solicitud de Mozilla Reps
Hola [nombre del solicitante],
 
Gracias por solicitar convertirte en un Mozilla Rep. Basándose en la información que has enviado, el consejo de Mozilla Reps ha acordado que
es demasiado pronto para que solicites entrar al programa.
Mozilla Reps es un programa para voluntarios Mozilla que han estado activos durante tiempo en el proyecto y han demostrando gran liderazgo en su comunidad.
 
Te animamos a volver a solicitarlo una vez hayas reunido la suficiente experiencia participando en el proyecto.
 
Mientras tanto, te animamos a ponerte en contacto con la comunidad hispanohablante, Mozilla Hispano [1], para involucrarte más.
 
Muchas gracias por tu interés en Mozilla.
 
[1] http://www.mozilla-hispano.org/documentacion/Colabora
 
[Tu nombre]
Miembro del consejo de Mozilla Reps
</pre>
}}
 
=== Scenario D: applicant under 18 ===
Bug Status : '''RESOLVED WONTFIX'''<br>
Bug Whiteboard : '''Scenario D'''
 
Currently, it is not possible for a person under 18 years of age to apply to join the Mozilla Reps program.
 
<pre>
Hi Joe,
 
thank you for your interest in joining the Mozilla Reps program. Unfortunately, we cannot accept applications from
people under 18 years of age.
 
We strongly encourage you to re-apply when you have gathered enough experience participating in the project and when
you are over 18. In the meantime, we encourage you to get in touch with a local Mozilla Rep in your region to learn how to
get involved (see https://reps.mozilla.org/people/)
 
Thanks very much for your interest in Mozilla and we hope you re-apply to the program in the future.
 
William Quiviger
Mozilla Reps Mentor
</pre>
 
 
=== Scenario E: Applicant did not finish the application process ===
In the event that a mentor accepts an applicant but this applicant does not fully complete the application process within 1 month of applying, the mentor must close the bug. Once an applicant is accepted, he/she must complete all the steps of the application process (see "Checklist" below) within 1 month.
 
NB: in some cases, before closing the bug, the mentor needs to undo some of the steps the applicant did make during the application process (eg. "Create a profile page"). For example, if the applicant created a Profile page but did not subsequently complete the application process, the mentor needs to delete this profile page.
 
Bug Status : '''RESOLVED WONTFIX'''<br>
Bug Whiteboard : '''Scenario E'''
 
 
=== Checklist to complete the application process ===
Once a mentor has sent the acceptance notification email, the mentee has 1 month to complete this requirements
 
*Create a profile in ReMo Website: https://reps.mozilla.org as outlined in https://wiki.mozilla.org/ReMo/SOPs/User_Profile
*Put His/her picture in ReMo Website must be valid (A real photo, not an avatar)
*Subscribe in reps general mailing list https://lists.mozilla.org/listinfo/reps-general
*Sign and send the agreement  to his/her mentor https://wiki.mozilla.org/images/4/4b/Mozilla_Reps_Agreement.pdf
 
 
=== Suggested selection criteria ===
* how long has the applicant been involved in the Mozilla project
** Minimum: 6 months
** Bonus:  Years
* how knowledgeable is the applicant of the Mozilla Project, our mission and our values
** Minimum: Read the Mozilla Manifesto
** Bonus: Personal association with mission or values of mozilla
* Applicant blogs/posts about mozilla
** Minimum: One post
** Bonus: Already doing/done that
* Have Goals for participation in ReMo
** Minimum: One goal aligned with the program
** Bonus: Three or more goals aligned with the program
* Ability to publicly speak about mozilla
** Minimum: Be comfortable with that
** Bonus: Already done that in different audiences
* Involved in other community-driven projects?
** Minimum: At least one
** Bonus: Participation in open-source community
* is the applicant familiar with the different products Mozilla develops and different Mozilla initiatives (eg. Drumbeat, Firefox Identity etc..)
** Minimum: Know at least one other project except Firefox
** Bonus: Knows about upcoming projects and latest developments
* will the applicant be able to pull together his own resources at times even though if Mozilla is unable to provide? example: designing presentations, press releases, make own swag?
** Minimum: Willing to do that (and understand what it takes)
** Bonus: Already done that
* what would be his commitment period to the program? (3 months, 6months etc)
** Minimum: This year
** Bonus: No limit
 
== Step 3: Interviewing the applicant on IRC ==
Bug Status : '''ASSIGNED'''<br>
Bug Whiteboard : '''Meeting Scheduled'''
 
Make sure to keep the interview short and not too formal. Here are examples of questions you might want to ask the applicant:
* When and why did you first start contributing to the Mozilla project?
* How much time do you spend contributing to the project every week on average?
* Are you comfortable speaking in public?
* Have you ever organised a community event before?
* Have you spoken to the press before?
* What would be the first project you'd work on if you became a Mozilla Reps?
* What do you think you would be able to do inside Reps that you are not able right now?
* What do you do inside the community?
* What is Mozilla about for you?
* If would have to choose one value from the manifesto, what would it be? Why?
* Have you ever explained Mozilla to other people? How?
 
== Step 4: Informing the applicant that they are accepted into the program  ==
 
Bug Status: '''ASSIGNED'''<br> Bug Whiteboard: '''Pending Signature'''
 
If you think the interview went well and/or that applicant is clearly ready to become a Mozilla Rep, contact him/her by email to inform him of the good news, but also to explain the next steps.
 
'''NB: if you have decided NOT to accept them into the program after interviewing the applicant, please follow the steps described in Scenario C of step 2.'''
 
''Note: You will need to create his account on the reps program first in order to be able to fill his profile. Check the first step at [[ReMo/SOPs/Mentoring/Orientation|the orientation process]]''
 
Email example: [mailto:example@domain.com?subject=You've%20been%20accepted%20to%20the%20Mozilla%20Rep%20program&body=Hi%20(name%20of%20applicant),%0A%0AThanks%20again%20for%20applying%20to%20become%20a%20Mozilla%20Rep%20(and%20for%20taking%20the%20short%20interview%20(if%20applicable)).%0A%0AI'm%20thrilled%20to%20inform%20you%20that%20the%20Mozilla%20Rep%20council's%20accepted%20you%20into%20the%20program&nbsp;:)%0AI've%20been%20assigned%20to%20be%20your%20program%20mentor%20meaning%20I'll%20be%20your%20main%20contact%20person%20for%20the%20program%20if%20you%20have%20any%20questions%20or%20concerns.%0AI'll%20also%20help%20you%20get%20started%20and%20help%20monitor%20your%20activity%20in%20the%20program.%0A%0ASo%20let's%20get%20right%20down%20to%20business!%20Here%20are%20the%20next%20steps%20for%20you%20in%20order%20to%20become%20an%20official%20Mozilla%20Rep%20:%0A%0A•%20create%20a%20user%20profile%20(if%20you%20haven't%20already)%20on%20the%20ReMo%20wiki%20as%20outlined%20in%20the%20User%20Profile%20SOP%20(2)%0A•%20sign%20and%20return%20to%20me%20by%20email%20the%20Mozilla%20Rep%20Agreement%20(3)%0A•%20read%20through%20and%20get%20familiar%20with%20all%20the%20ReMo%20tools%20(4)%0A•%20read%20through%20and%20get%20familiar%20with%20all%20the%20SOPs%20(5)%0A%0AAs%20soon%20as%20we%20have%20received%20your%20signed%20Rep%20Agreement,%20you're%20all%20set!%0A%0AOf%20course,%20if%20you%20have%20any%20questions,%20feel%20free%20to%20ask%20away&nbsp;:)%0A%0A(your%20name)%0AMozilla%20Rep%20Council%20member%0A%0A(1)%20https://wiki.mozilla.org/ReMo/SOPs/User_Profile%0A(3)%20https://wiki.mozilla.org/images/4/4b/Mozilla_Reps_Agreement.pdf%0A(4)%20https://wiki.mozilla.org/ReMo/Tools_and_Resources%0A(5)%20https://wiki.mozilla.org/ReMo/SOPs Click here to launch mail]
<pre>Subject: You've been accepted to the Mozilla Rep program
 
Hi [name of applicant],
 
Thanks again for applying to become a Mozilla Rep [and for taking the short interview (if applicable)].
I'm thrilled to inform you that the Mozilla Rep council's accepted you into the program&nbsp;:)
I've been assigned to be your program mentor meaning I'll be your main contact person for
the program if you have any questions or concerns.
I'll also help you get started and help monitor your activity in the program.
 
So let's get right down to business! Here are the next steps for you in order to become an official Mozilla Rep:
• create a user profile on the Mozilla Reps website [1] as outlined in the User Profile SOP [2]
• sign and return to me by email the Mozilla Rep Agreement [3]
• read through and get familiar with all the ReMo tools [4]
• read through and get familiar with all the SOPs [5]
 
As soon as we have received your signed Rep Agreement, you're all set!
 
I will follow up and we will set an orientation call in two weeks.
Of course, if you have any questions before that, feel free to ask away&nbsp;:)
 
[your name]
Mozilla Reps Mentor
 
[1] https://reps.mozilla.org
[2] https://wiki.mozilla.org/ReMo/SOPs/User_Profile
[3] https://wiki.mozilla.org/images/4/4b/Mozilla_Reps_Agreement.pdf
[4] https://wiki.mozilla.org/ReMo/Tools_and_Resources
[5] https://wiki.mozilla.org/ReMo/SOPs
 
</pre>
{{hidden|Spanish version|
 
<pre>Asunto: Has sido aceptado en el programa Mozilla Rep
 
Hola [nombre del solicitante],
 
Nuevamente gracias por apuntarte al programa Mozilla Rep [y por realizar la pequeña entrevista (si corresponde)].
 
Me alegra informarte que el Consejo de Mozilla Rep te ha aceptado en el programa :)
 
Fui asignado para ser tu mentor en el programa, lo que significa que seré tu principal contacto con el programa si tienes alguna pregunta o duda.
 
También te ayudaré a empezar y a informar de tu actividad en el programa.
 
¡Así que empecemos ya mismo! Estos son los próximos pasos que debes realizar para convertirte en un Mozilla Rep oficial:
 
• Crear un perfil de usuario en el wiki de ReMo (si todavía no lo has hecho) como se explica en el procedimiento sobre perfiles de usuario [1]
• Firmar y enviarme por correo electrónico el acuerdo de Mozilla Rep. [3]
• Leer y familiarizarte con las herramientas de ReMo. [4]
• Leer y familiarizarte con los procedimientos (SOPs). [5]
 
Tan pronto como hayamos recibido el Acuerdo de Representante firmado, ¡estarás listo!
 
Por supuesto, si tienes alguna pregunta, siéntete libre de hacerla :)
 
[1] https://wiki.mozilla.org/ReMo/SOPs/User_Profile y https://reps.mozilla.org
[3] https://wiki.mozilla.org/images/4/4b/Mozilla_Reps_Agreement.pdf
[4] https://wiki.mozilla.org/ReMo/Tools_and_Resources
[5] https://wiki.mozilla.org/ReMo/SOPs
 
[tu nombre]
Mozilla Reps Mentor
</pre>
}}
 
 
{{hidden|النسخة العربية|
 
<pre dir='rtl'>
الموضوع: لقد تمّ قبولك في برنامج مندوبي موزيلا
 
مرحبا (اسم مقدم الطلب)
 
شكرا لاهتمامك بان تصبح مندوب عن موزيلا ولتقدمك بطلب الانتساب. ( وحضور المقابلة - اذا تمت)
انا سعيد بان ازف لك خبر قبولك كمندوب لموزيلا، فقد قرر مجلس مندوبي موزيلا قبول طلبك في البرنامج.
لقد تم تعيني كمرشد لك وسوف اكون على الاستعداد للاجابة عن اي اسئلة بخصوص البرنامج. وسوف اقوم بمساعدتك والاشراف على نشاطاتك في برنامج المندوبين.
دعنا نبدأ من الآن،
الخطوات التي يجب عليك اتباعها لكي تصبح رسميا مندوبا عن موزيلا هي:
 
•انشاء ملف تعريف المستخدم الخاص بك (اذا كان لايوجد لديك) على ويكي مندوبي موزيلا [1]
•ان تسجل اسمك في القائمة البريدية لمندوبي موزيلا (اذا لم تقم بذلك) [2]
•ان تقرأ وتتعرف على  جميع ادوات برنامج مندوبي موزيلا المتاحة لك [3]
•ان تقرأ وتتعرف على جميع مخططات سير العمل للبرنامج [4]
•ان تقوم بتوقيع اتفاقية برنامج موزيلا وارسالها إليّ عن طريق البريد الالكتروني [5]
 
بمجرد توقيعك الاتفاقية وارسالها إليّ ستصبح رسميا مندوب عن موزيلا في منطقتك
 
وبالتأكيد اذا كان لديك اي استفسارات فلا تتردد بطرحها
 
(اسمك)
عضو مجلس مندوبي موزيلا
 
[1] Wiki: https://wiki.mozilla.org/ReMo/SOPs/User_Profile and Website: https://reps.mozilla.org
[2] https://lists.mozilla.org/listinfo/reps-general
[3] https://wiki.mozilla.org/images/4/4b/Mozilla_Reps_Agreement.pdf
[4] https://wiki.mozilla.org/ReMo/Tools_and_Resources
[5] https://wiki.mozilla.org/ReMo/SOPs
</pre>
}}
 
== Formally accepting the applicant into the program ==
When the mentor feels his/her mentee is ready to become a Mozilla Rep and has sent his signed Mozilla Reps agreement (which should be forwarded to William Q, then the mentor must officially accept the applicant into the program by changing the applicant's status on bugzilla.
 
Bug Status : '''ASSIGNED'''<br>
Bug Whiteboard : '''Orientation Period'''
 
== Next Steps ==
Once you've accepted an applicant to the program they enter the [[ReMo/SOPs/Mentoring/Orientation|orientation period.]]

Latest revision as of 19:25, 29 September 2023

Warning signWarning: With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.
Stop (medium size).png
Deprecated!
Application screening is not done by mentors anymore, there is a dedicated team for it.

Relevant wiki pages

Retrieved from "https://wiki.allizom.org/index.php?title=Reps/SOPs/Mentoring/Screening&oldid=1248253"