Support/Weekly Meetings/Agenda 2024-01-17: Difference between revisions

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===CONTRIBUTORS SHOUTOUT===
===CONTRIBUTORS SHOUTOUT===
(Please link to their profile and the reason for the mention)
(Please link to their profile and the reason for the mention)
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# Welcome to Social & Mobile Store Support to Eyad Ahmed. Thanks for helping out to set up Arabic keywords so we can have Arabic queue in Verint.
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# Thanks to Piere and Christophe for working with me to optimize the French queue in Verint!
# Thanks to Paul for his prompt action on the Google Search incident last week.
# Thanks to the forum moderator team for the discussion about Generative AI policy. Please keep the feedback coming!
# Thanks to Chris Ilias for confirming the moderation issue so we can file [https://github.com/mozilla/sumo/issues/1640 a bug report].
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== AGENDA ==
== AGENDA ==
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=== TOPIC OF THE WEEK ===
=== TOPIC OF THE WEEK ===
# [https://blog.mozilla.org/sumo/2024/01/04/introducing-mandy-and-donna/ Donna & Mandy] introduction
# [https://blog.mozilla.org/sumo/2024/01/04/introducing-mandy-and-donna/ Donna & Mandy] introduction
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# FOSDEM is coming real soon. Please let me know if you're planning to attend.
## There will be talk about [https://fosdem.org/2024/schedule/event/fosdem-2024-2419-16-years-journey-of-the-mozilla-support-platform-its-community/ SUMO].
## Some contributors will help us with the booth.
## We will run a quiz during FOSDEM for people to get cool swags.
# 2024 planning is underway and contributor survey is coming this quarter. Please stay tuned!


=== MOZILLA'S WORLD UPDATE ===
=== MOZILLA'S WORLD UPDATE ===
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=== PRODUCT UPDATES ===
=== PRODUCT UPDATES ===
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# Google search incident - Placeholder for Paul
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==== KNOWLEDGE BASE AND LOCALIZATION====
==== KNOWLEDGE BASE AND LOCALIZATION====
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# Updating Review Guidelines for non-English articles (please chime in with your feedback on [https://support.mozilla.org/forums/l10n-forum/716747?last=86869 this thread]!)
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==== SUPPORT FORUM ====
==== SUPPORT FORUM ====
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# As a follow-up to this [https://support.mozilla.org/kb/contributor-policy-generative-ai-usage Generative AI policy] we announced last year, we're working with the forum moderator team to scope the enforcement and consequences for voilation the policy. Please stay tune for more updates!
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