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{{SUMONavbar}}<br>
= SUMO Day =
= SUMO Day =
SUMO Day is that time of the week where the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users.
SUMO Day is that time of the week where the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users.
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=== Why ===
=== Why ===
Hundreds of users post questions every day on the [https://support.mozilla.org/en-US/questions Mozilla support forums]. The SUMO community works hard to answer all of them in a timely manner but this is sometimes hard due to the high volume of questions received every day. Every other week we're organizing a sprint where we come together and try to answer everything within 24 hours. As our users are very important to us we want to engage as many Mozillians as possible and make some users happy!
Hundreds of users post questions every day on the [https://support.mozilla.org/en-US/questions Mozilla support forums]. The SUMO community works hard to answer all of them in a timely manner but this is sometimes hard due to the high volume of questions received every day. Every other week we're organizing a sprint where we come together and try to answer everything within 24 hours. As our users are very important to us we want to engage as many Mozillians as possible and make some users happy!
=== When ===
Every other Thursday starting with 12am PST. Yes, we're starting early as we're spread around in multiple time zone and everybody can participate. PST based contributors usually join us around 8am PST.
Next SUMO Day will happen on: Thursday, April 26th, 2016


=== What's in it for you ===
=== What's in it for you ===
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=== Interested in finding out more? ===
=== Interested in finding out more? ===
Please contact Madalina Ana, SUMO Community Manager, [mailto:mana@mozilla.com mana@mozilla.com]
Please contact Kiki [mailto:rkelimutu@mozilla.com]
 
=== Sprint template ===
Please create a copy of [[Support:Sprint Template|this template]] to create a new sprint page.
 
==Past Events ==
 
{| class="wikitable"
|-
! Firefox Release !! Wiki page !! Splash page !! Trello page
|-
| Firefox 70 || - || https://events.mozilla.org/firefox70sumosprint || https://trello.com/b/2EnqJSeI/firefox-70-sumo-sprint
|-
| Firefox 69 || - || https://events.mozilla.org/firefox69sumosprint || https://trello.com/b/Y7hnOQAf/firefox-69-sumo-sprint
|-
| Firefox 68 || - || https://events.mozilla.org/firefox68sumosprint || https://trello.com/b/GA1dOMBo/firefox-68-sumo-sprint
|-
| Firefox 67 || - || https://events.mozilla.org/firefox67sumosprint || https://trello.com/b/i8nEx9M9/firefox-67-sumo-sprint
|-
| Firefox 66 || - || https://events.mozilla.org/firefox66supportsprint || https://trello.com/b/Ic3kNDXp/sumo-sprint-firefox-66
|-
| Firefox 65 || [[Support/SUMO_day/Firefox_65_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_65_SUMO_Day]] || https://events.mozilla.org/firefox65supportsprint || https://trello.com/b/mKNnRwGx/sumo-sprint-firefox-65
|-
| Firefox 64 || [[Support/SUMO_day/Firefox_64_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_64_SUMO_Day]] || [https://events.mozilla.org/firefox64sumoweeksprint https://events.mozilla.org/firefox64sumoweeksprint] || https://trello.com/b/dRyQWuko/sumo-week-firefox-64
|-
| Firefox 63 || [[Support/SUMO_day/Firefox_63_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_63_SUMO_Day]] || https://sumodayfirefox63.splashthat.com/ || https://trello.com/b/GFVvmofb/mozilla-social-support
|-
| Firefox 62 || [[Support/SUMO_day/Firefox_62_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_62_SUMO_Day]] ||
|-
| Firefox 61 || [[Support/SUMO_day/Firefox_61_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_61_SUMO_Day]] ||
|-
| Firefox 60 || [[Support/SUMO_day/Firefox_60_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_60_SUMO_Day]] ||
|-
| Firefox 59 || [[Support/SUMO_day/Firefox_59_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_59_SUMO_Day]] ||
|-
| Firefox 58 || [[Support/SUMO_day/Firefox_58_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_58_SUMO_Day]] ||
|-
| Firefox 57 || [[Support/SUMO_day/Firefox_57_SUMO_Day|https://wiki.mozilla.org/Support/SUMO_day/Firefox_57_SUMO_Day]] ||
|-
| SUMO Day Zerda November 7 || [[Support/SUMO_day/SUMO_Day_Zerda_November_7|https://wiki.mozilla.org/Support/SUMO_day/SUMO_Day_Zerda_November_7]] ||
|-
| Firefox 56 || [[[[Support/SUMO_day/SUMO_Day_for_Firefox_56_September_28,_2017_and_October_3,_2107|https://wiki.mozilla.org/Support/SUMO_day/SUMO_Day_for_Firefox_56_September_28,_2017_and_October_3,_2107]]]] ||
|-
| SUMO Day for Firefox Focus on Android and iOS September 21, 2017 ||  ||
|-
| Firefox 55 || [https://public.etherpad-mozilla.org/p/sumo-day-2017-08-10 Etherpad] ||
|-
| Firefox for Android and iOS Mobile release || [https://public.etherpad-mozilla.org/p/sumo-day-2017-07-27 Etherpad] ||
|-
| Firefox 54 || [https://public.etherpad-mozilla.org/p/sumo-day-2017-06-15 Etherpad] ||
|-
| Firefox 53 || [https://public.etherpad-mozilla.org/p/sumo-day-2017-04-20 Etherpad] ||
|-
| Firefox 52 || [https://public.etherpad-mozilla.org/p/sumo-day-2017-03-09 Etherpad] ||
|-
| Firefox 52 || [https://public.etherpad-mozilla.org/p/sumo-day-2017-03-09 Etherpad] ||
|-
| Firefox 51 ||  ||
|-
| Firefox 50 || [https://public.etherpad-mozilla.org/p/social-sumo-day-2016-11-17 Etherpad] ||
|-
| Firefox 48 || [https://docs.google.com/presentation/d/1S_jDFlHV1qRKp3LKcEC6-bWE5X9VpZ-Id3knmni5xZo/edit#slide=id.g1544f27c5e_0_0 Results] ||
|}
 
[[Category:Support]]
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