Support/Weekly Meetings/Agenda 2009-03-02: Difference between revisions

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<small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2009-02-23</small>
<small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2009-03-02</small>


'''Sumo'''
'''Sumo'''
* [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics]
* [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics]
* [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues]
* [http://support.mozilla.com/en-US/kb/Weekly+common+issues Last week's weekly support issues] (Actually delayed due to snow... will have by this afternoon)


'''Knowledge Base'''
'''Knowledge Base'''
* Unable to uninstall an add-on article is finally updated for MS .NET add-on issue.
* [https://support.mozilla.com/kb/Cannot+uninstall+an+add-on?bl=n Cannot uninstall an add-on] article is finally updated for MS .NET add-on issue. {{bug|476661}}
* Going to add additional categories for Windows, Mac, and Linux. {{bug|480566}} (part of upcoming "This article applies to" feature)
* Going to add additional categories for Windows, Mac, and Linux. {{bug|480566}} (part of upcoming "This article applies to" feature)
* Creating Articles [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=289219&forumId=3 translated into German] by Thomas Lendo, who posted proposal for added clarity in English article.


'''Forum'''
'''Forum'''
* Number of contributors not up much since my [http://blog.mozilla.com/sumo/2009/02/26/make-someones-day-in-just-10-minutes/ blog post] but hopefully will keep an eye on it.


'''Live Chat'''
'''Live Chat'''
*[http://pastebin.mozilla.org/629468 Dump] of top 25 issues from last week, crashes and sqlite corruption still major issues
*12 new helper accounts last week, 3 answered at least one chat
*Orcadas is now a room monitor


'''Roundtable'''
'''Roundtable'''

Latest revision as of 17:59, 2 March 2009

Support » Weekly Meetings » 2009-03-02

Sumo

Knowledge Base

Forum

  • Number of contributors not up much since my blog post but hopefully will keep an eye on it.

Live Chat

  • Dump of top 25 issues from last week, crashes and sqlite corruption still major issues
  • 12 new helper accounts last week, 3 answered at least one chat
  • Orcadas is now a room monitor


Roundtable

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