Thunderbird/Infrastructure/TinderboxTLC: Difference between revisions

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→‎Tinderbox Failures

Standard8

canmove, Confirmed users, Bureaucrats and Sysops emeriti

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 === Tinderbox Failures ===
+Sometimes, clearer information can be obtained by looking at the [http://build.mozillamessaging.com/buildbot/production/waterfall buildbot waterfall page].
 ==== Clobber required ====
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 If you don't have access for that page ask in [irc://irc.mozilla.org/#maildev #maildev].
+Obviously, clobber builds take longer than depend builds, so '''please only use this functionality when necessary;''' also, '''please coordinate clobbering on IRC, so builds aren't clobbered multiple times for the same reason'''.
 If you're a regular committer and have hg access, [https://bugzilla.mozilla.org/enter_bug.cgi?&bug_severity=normal&component=Release%20Engineering&form_name=enter_bug&op_sys=All&product=Mozilla%20Messaging&rep_platform=All&short_desc=Clobberer%20access%20for%20xxxxxx file a bug] to get access.
+==== Forcing a new build ====
+This can be done by talking to the various thunder* bots on [irc://irc.mozilla.org/#maildev #maildev].
+Please only do if absolutely necessary as this will mean the builders will take longer to get to new patches.
+==== That box is broken ====
+Sometimes we get:
+* Access denied to remove files
+** Typically caused by a hung process
+* Connection Lost
+** Sometimes buildbot looses connections, due to heavy load or network issues, these typically clear the next cycle.
+Quite often these are localized to one virtual machine and can therefore appear as intermittent failures on tinderbox, when its actually a permanent failure on that virtual machine, the [http://build.mozillamessaging.com/buildbot/production/buildslaves buildslaves] view can help diagnose these.
+If you think a builder needs a poke, talk to gozer or Standard8 on [irc://irc.mozilla.org/#maildev #maildev]. Standard8 only has access to some VMs.
+If they aren't around, then [https://bugzilla.mozilla.org/enter_bug.cgi?&bug_severity=normal&component=Server%20Operations&form_name=enter_bug&op_sys=All&product=Mozilla%20Messaging&rep_platform=All&short_desc=Clobberer%20access%20for%20xxxxxx file a bug].
 [[Category:Thunderbird|*]]