1,365
edits
Support/Knowledge Base/2009-Q3-Goals: Difference between revisions
Support/Knowledge Base/2009-Q3-Goals (view source)
Revision as of 21:02, 14 August 2009
, 14 August 2009no edit summary
No edit summary |
|||
| Line 29: | Line 29: | ||
*Get weekly common issues documented within a week of appearance ETA weekly | *Get weekly common issues documented within a week of appearance ETA weekly | ||
**There's a constant issue of cause/solution not being well established. | **There's a constant issue of cause/solution not being well established. | ||
<br> | |||
== [[Support/Knowledge_Base/2009-Q3-Goals/CSAT:Open_article_requests|Get number of open article requests down to 10 (non-official goal)]] == | |||
*Triage all open article requests to see if any still apply ETA 2009-08-07<br> | |||
*<strike>Prioritize them (THIS IS IMPORTANT regardless) ETA 2009-08-07</strike><br> | |||
**<strike>List top article requests for community ETA 2009-08-14</strike><br> | |||
*Find community members to draft each one. ETA 2009-08-21<br> | |||
*Ask community to help review for each article draft. ETA 2009-08-28<br> | |||
<br> | |||