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== If there is a backlog of incidents waiting to be processed on [http://talkback-public.mozilla.org/talkback/fastfind.jsp http://talkback-public.mozilla.org/talkback/fastfind.jsp], can I look at the crash info for my recent incidents on my computer? == | == If there is a backlog of incidents waiting to be processed on [http://talkback-public.mozilla.org/talkback/fastfind.jsp http://talkback-public.mozilla.org/talkback/fastfind.jsp], can I look at the crash info for my recent incidents on my computer? == | ||
Unfortunatly, the data is not in a human-readable format on your local machine so there is no easy way to view it. You have to wait until the Talkback Server has processed your incident before looking it up by Incident ID or finding it in any query results. | Unfortunatly, the data is not in a human-readable format on your local machine so there is no easy way to view it. You have to wait until the Talkback Server has processed your incident before looking it up by Incident ID or finding it in any query results. | ||
== I'd love to know if there is any trend analysis and/or reporting that I could do to help the coders identify the most common and/or problematic issues. Can I access the data and do analysis from my web browser? == | |||
Yes! There are already a number of reports for the various development branches and official releases that already organize the crash data and sort it by total number of incidents. This not only helps us focus our work on the most critical crashes, but allows you to easily browse the data to do whatever type of crash analysis you want. There are also query tools for you to create your own reports on the fly. All of this can be found at [http://talkback-public.mozilla.org/talkback/fastfind.jsp http://talkback-public.mozilla.org/talkback/fastfind.jsp]. | |||
* I will be writing up in more detail which reports are useful for different type of crash analysis soon. So keep an eye on the Talkback wiki page. | |||