Support/Weekly Meetings/Agenda 2010-01-25: Difference between revisions
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** Facebook chat issue added to [https://support.mozilla.com/kb/Problems+using+Facebook+in+Firefox?bl=n Problems using Facebook in Firefox] | ** Facebook chat issue added to [https://support.mozilla.com/kb/Problems+using+Facebook+in+Firefox?bl=n Problems using Facebook in Firefox] | ||
* [https://wiki.mozilla.org/Support/Knowledge_Base/Objectives KB Objectives] | * [https://wiki.mozilla.org/Support/Knowledge_Base/Objectives KB Objectives] | ||
** How can be better define each item in the list? | |||
** Are there any items that don't belong (duplicates)? | |||
** Any items missing, that you feel should be in the list? | |||
'''Forum''' | '''Forum''' | ||
Revision as of 19:00, 25 January 2010
Sumo
- Weekly metrics
- Last week's weekly support issues
- Check emails.
- EU Browser Ballot start page
Knowledge Base
- New articles:
- Notable edits:
- Added Torbutton issue to Lost Bookmarks
- Facebook chat issue added to Problems using Facebook in Firefox
- KB Objectives
- How can be better define each item in the list?
- Are there any items that don't belong (duplicates)?
- Any items missing, that you feel should be in the list?
Forum
- People didn't use the Troubleshooting Information as much as we were expecting. bug 541219
- We should really thank Jesse's brother who answered 120 questions!
- Hosted design lunch on new forum design.
Live Chat
- We did extended live chat hours last week for Thursday and Friday - 25 contributors!
- We're doing more extended hours this week (one extra hour on Tuesday and Thursday)
- Tag data from the release
Roundtable