Thunderbird/StatusMeetings/2010-03-02: Difference between revisions

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{|
{|
|+ '''Current Release Schedules'''
|+ '''Current Release Schedules'''
!width="50%" | Thunderbird 3.1 Beta 1 !!width="50%" | Thunderbird 3.0.2
!width=33% | Thunderbird 3.1 beta 2 !!width="33%" | Lanikai Beta 1 !!!width="33%" | Thunderbird 3.0.4
|-
|-
| {{:Thunderbird:Thunderbird 3.1b2}}
| {{:Thunderbird:Thunderbird 3.1b1}}
| {{:Thunderbird:Thunderbird 3.1b1}}
| {{:Releases/Thunderbird 3.0.2}}
| {{:Releases/Thunderbird 3.0.4}}
|}
|}


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=== Action Items  ===
=== Action Items  ===


* '''Open:''' Planning for a dry-run security firedrill build
* '''Closed:''' Planning for a dry-run security firedrill build
** gozer and Standard8 to 'schedule' run through
** [https://wiki.mozilla.org/Thunderbird/Release_Driving/Test_Firedrill Test Firedrill held]
** Checklist: [[Thunderbird/Release_Driving/Firedrills|draft checklist for firedrill actions]]
** Went well. Mainly need to ensure we have back-ups in place so that we can hand-off to other people if necessary.
* '''Open:''' Go over [http://docs.google.com/View?id=dcrkwqp5_3dfdfc4hc Lehigh U feedback]
* '''Open:''' Go over [http://docs.google.com/View?id=dcrkwqp5_3dfdfc4hc Lehigh U feedback]
** kathy.f/wayne/clarkbw: to meet re: ue feedback space management/migration assistant (in progress)  
** kathy.f/wayne/clarkbw: to meet re: ue feedback space management/migration assistant (in progress)  
Line 35: Line 36:


=== [[Thunderbird:Thunderbird3.1|Thunderbird 3.1 (Lanikai)]] ===
=== [[Thunderbird:Thunderbird3.1|Thunderbird 3.1 (Lanikai)]] ===
 
* Priority 0 side project: conversion funnel
* We've added a beta 2 and moved string freeze/code freeze to that.
** Lots of data points, website, download page, bouncer, ftp, start pages, autoconfig
* UX/Feature work being driven from [[Thunderbird:UX/Priorities/3.1]]; however, only some things on that page are blockers
** Data doesn't seem to be consistent with itself
** There is a lot of data available, we just need to look at it more closely
** Figure out what's going on, like Firefox did before.
* Bug lists: [[Thunderbird:Thunderbird3.1:Status_Tracking]]
* Bug lists: [[Thunderbird:Thunderbird3.1:Status_Tracking]]
** Old bugs all triaged; two-state blocking flags are now gone
** Still too many bugs on blocker list; dmose to make fast-pass Tuesday
** clarkbw and dmose went through main UX blockers; will try and get remaining driving work ironed out by end-of-day Thursday
* In the interim, critical feature work being driven from https://wiki.mozilla.org/Thunderbird:Thunderbird3.1:Driving_Scratchpad towards 3.1 string/feature freeze of Tuesday, March 23 (3 weeks from today)
 
==== Lanikai Alpha 1 ====
==== Lanikai Alpha 1 ====


* [http://weblogs.mozillazine.org/dmose/archives/2010/02/lanikai_alpha_1.html Shipped] (W00t!)
* Still not enough users.
* Still not enough users. rebron to drive separate trunk page.
** metrics report wasn't taking A1 into account; fixed: ~100 -> ~1000
 
** rebron to drive separate trunk page (did this happen?)
==== Thunderbird 3.1 Beta 1 ====
==== Lanikai Beta 1 ====
 
* Standard8 is driving the end-game
* Code freeze tonight
* Waiting on l10n changesets (sipaq)
* Code freeze happened last Tuesday
* Build should start today
* Signed build should be available this Wednesday
{{:Thunderbird:Thunderbird 3.1b1}}
{{:Thunderbird:Thunderbird 3.1b1}}
==== Lanikai Beta 2 ====
* [[Thunderbird:Thunderbird3.1:Driving_Scratchpad|Critical feature work]] currently on track, moderate risk (unknowns, conversion funnel work) for Tuesday, March 23 (3 weeks from today)
{{:Thunderbird:Thunderbird 3.1b2}}


=== Thunderbird 3.0.x Developer Update ===
=== Thunderbird 3.0.x Developer Update ===
Line 56: Line 64:
See [http://tinderbox.mozilla.org/showbuilds.cgi?tree=Thunderbird3.0 Tinderbox] for how to get your patches into 3.0.x
See [http://tinderbox.mozilla.org/showbuilds.cgi?tree=Thunderbird3.0 Tinderbox] for how to get your patches into 3.0.x


==== Thunderbird 3.0.2 ====
==== Thunderbird 3.0.2/3.0.3 ====


* See Schedule above - Starting builds today.
* [http://bit.ly/302 3.0.2] released last Thursday, issue found, released [http://bit.ly/3_0_3 3.0.3] on Monday.
* Generally smaller amount of fixes than 3.0.1, but still improving user experience for upgrades and stability.


* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:needed|blocking-thunderbird3.0:.2+%20-status-thunderbird3.0:fixed&order=map_assigned_to.login_name,bugs.bug_id Blockers (needed and .2)]: 20 (-1)
==== Thunderbird 3.0.4 ====
** Of which [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:.2+%20-status-thunderbird3.0:.2-fixed&order=map_assigned_to.login_name,bugs.bug_id blocking 3.0.2]: 0 (-1)
* [https://bugzilla.mozilla.org/buglist.cgi?field0-0-0=cf_blocking_thunderbird30;query_format=advanced;type0-0-0=equals;value0-0-0=%3F Blocking Nominations]: 11 (0)
* [https://bugzilla.mozilla.org/buglist.cgi?field0-0-0=cf_status_thunderbird30;query_format=advanced;type0-0-0=equals;value0-0-0=.2-fixed Fixed 3.0.2]: 56 (+16)


==== Thunderbird 3.0.3 ====
* Gecko 1.9.1.9 schedule conflicts with 3.1b2. Need to look at what's going into 1.9.1.9.
* Expect stability fixes plus a few more feedback/upgrade-focused fixes.


* No schedule yet (waiting for gecko 1.9.1.next schedule)
==== Security And Stability releases - where to help ====
* Expect stability fixes plus a few more feedback/upgrade-focused fixes.
 
* [Bug Lists http://hg.mozilla.org/users/bugzilla_standard8.plus.com/drivertools/raw-file/default/bugtracking/index.html?branch=3.0]
* Blocking Bugs: [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:.4+%20-status-thunderbird3.0:.4-fixed&order=map_assigned_to.login_name,bugs.bug_id 3.0.4] [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:needed%20-status-thunderbird3.0:fixed&order=map_assigned_to.login_name,bugs.bug_id needed]
* [https://bugzilla.mozilla.org/buglist.cgi?field0-0-0=cf_status_thunderbird30;query_format=advanced;type0-0-0=equals;value0-0-0=wanted Wanted Bugs]
* Testing and verification of the [https://bugzilla.mozilla.org/buglist.cgi?field0-0-0=cf_status_thunderbird30;query_format=advanced;type0-0-0=equals;value0-0-0=.4-fixed fixed bugs]


=== QA Updates ===
=== QA Updates ===
done :
done :
* Held our weekly event last week
* 3.1b1 litmus tests setup and testers ready
* Tested 3.0.2 - results are [https://litmus.mozilla.org/test_run_report.cgi?test_run_id=115 green] with 95% coverage. Thanks to Remco for his help testing Litmus
* qa'd 3.0.3 release builds
* Made sure {{bug|536667}} was fixed on 2.0.0.24 builds
* 3.0.0 looks solid crash-wise - no new runaway crashes so far, but too early to rank topcrashes


To do :
To do :
* [[Thunderbird:QA_TestDay:2010-02-25|3.1b1 test day]] - Needs some developer's input
* monitor 3.0.3
* Finish preparing the litmus coverage for 3.1b1
* QA 3.1b1 builds/release
* Talk to _Tsk_ if you're interested in helping out with Litmus help!


=== Marketing Updates  ===
=== Marketing Updates  ===
* Press Updates: slow news week, a few stories with [http://www.wired.com/epicenter/2010/02/microsoft-outlook-linkedin-facebook/ Outlook integrating social networking], also check out http://opentochoice.org/en/
* PR update: [http://www.spreadthunderbird.com/node/764 2/23 articles on SpreadThunderbird]
* ADUs: 5.9MM total 1.5MM on TB3, 90k downloads a day --> focusing on download conversion rates
* Thunderbird 3.0.2 and 3.0.3 work and press/support monitoring.
** rebron to find installer exit survey results
* ADUs: 6MM total and 1.6MM on Tb3
* Getting ready for TB 3.0.2
* Driving funnel conversion.  e.g. Firefox analysis [http://blog.mozilla.com/metrics/2009/01/30/firefox-retention-has-it-changed-over-time/ here] and [http://blog.mozilla.com/metrics/2010/02/09/an-improved-experience-for-new-users-of-firefox/ here]


=== IT update  ===
=== IT update  ===


* Thunderbird 3.0.2
* Build
* l10n nightly updates on all branches ([http://ccgi.standard8.plus.com/blog/archives/332 details])
** Thunderbird 3.1a2 test firedrill
* MozMill in production ([http://ccgi.standard8.plus.com/blog/archives/327 details])
** Thunderbird 3.0.2 release
** All branches
** Thunderbird 3.0.3 quick build + release
** Win32 Only, mostly green
** Updated Win32 builders to [https://wiki.mozilla.org/ReferencePlatforms/Win32#Version_24_-_20100124 Version 24]
* Up next: attacking some try server issues, including hopefully getting unit tests working on try server builds
* We are looking for a [http://www.mozillamessaging.com/en-US/about/careers/ Build/Release Engineer!]


=== Documentation ===
=== Documentation ===


DONE
* new KB article: [https://support.mozillamessaging.com/en-US/kb/Creating+a+Newsgroup+Account Newsgroup accounts] ([https://bugzilla.mozilla.org/show_bug.cgi?id=537818 bug 537818])
 
* new KB article: [https://support.mozillamessaging.com/en-US/kb/Thunderbird+and+Hotmail Hotmail settings] ([https://bugzilla.mozilla.org/show_bug.cgi?id=543862 bug 543862])
* edit IMAP / POP article
* updates to multiple articles based on user comments
* categorize list of KB articles
* edit AOL FAQ
* update index pages for KB articles
* general maintenance (list pages, cross-linking, bug triage, etc)
* break Profiles KB article in two (bug https://bugzilla.mozilla.org/process_bug.cgi)
* add instructions for moving and backing up profiles (http://support.mozillamessaging.com/en-US/kb/Profiles)




TODO
TODO


* rework Archived Messages KB article
* Gmail help copy updates
* ports and redirects from http://www.mozilla.org/support/thunderbird/
* transfer more content from http://www.mozilla.org/support/thunderbird/
* update Gmail help pages
* autoconfig XML examples from Uni postmaster
 
* update Archive article from user comments
* q from Standard8: how do bugzilla/GS contribs learn about new SuMoMo content?
* bugs
** roland, jenzed: no automated mechanism (except RSS change feed, which is a firehose)
** wsm, roland: short term: all linked to from one main page that people can watch
** roland to post "company update" describing these things


=== Support ===
=== Support ===
# Praise in Get Satisfaction: 4
abbreviated report as Roland was on vacation 25 Feb, 2-3 March 2010
# Hot Topics: Uncheck Use Name and Password (fixed in 3.0.2), [http://getsatisfaction.com/mozilla_messaging/topics/error_when_trying_to_send_emails cannot send email with AOL]
# improving community and GS and SuMoMo: working on scripts for videos to explain community and support as well as improving SuMoMo front page, looking for your feedback on this, please email roland at mozillamessaging.com
# changed metrics window from Monday to Sunday e.g. 22-28Feb2010 because I don't enjoy waiting until midnight on Monday nights for metrics from Tuesday to Monday to come out from GS
# [http://support.mozillamessaging.com/en-US/kb/ SuMoMo] - need to create project plan for SuMoMo 1.1 based on SuMo 1.5.x which will include upgrade to SuMo 1.5, comment viewing for anonymous  
# [http://getsatisfaction.com/mozilla_messaging/admin/topics?sort=&direction=&product=&raw_query=&user_defined_code=&style=praise&status=&emotion= (Real) Praise] in Get Satisfaction: 2
## [https://bugzilla.mozilla.org/show_bug.cgi?id=545075 Auto config - How to change change IMAP to POP] - KB article written [https://support.mozillamessaging.com/en-US/kb/FAQ+Changing+IMAP+to+POP FAQ Change IMAP to POP]
# Hot Topics: Cannot send email, [http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_3_changing_imap_to_pop_for_new_accounts IMAP to POP], email migration from outlook and windows live mail to new windows 7 computer, autocomplete address book bug, compact folders - going to move this to a weekly spreadsheet like the [http://spreadsheets.google.com/ccc?key=0AvkerIJwMZvAdGE3dFZkWUJOaTh1anBSc0NmdXF3TWc&hl=en SUMO Weekly Common Topics Spreadsheet]
## Analytics from last week - 105K (99K last week) visits, USA #1 (23K, previous 21K), Germany #1 (22K, previous 21K), Japan #3 (10K, 9K), FR, UK, IT, CA, NL, AU  
# improving community and GS and SuMoMo: working on scripts for videos to explain community and support as well as improving SuMoMo front page as well as rebooting the MoMo Support community, email me roland AT mozillamessaging.com with feedback and ideas
## Looking for [https://support.mozillamessaging.com/en-US/kb/Creating+articles Contributors] to  write [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=support.mozillamessaging.com&component=Knowledge+Base+Articles&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=REOPENED&resolution=---&emailassigned_to1=1&emailtype1=exact&email1=nobody%40mozilla.org&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0= articles] in English (and German!) and any other languages
# [http://support.mozillamessaging.com/en-US/kb/ SuMoMo] - need to create project plan for SuMoMo 1.1 based on SuMo 1.5.x which will include upgrade to SuMo 1.5, comment viewing for anonymous
### first concentrating on German & Spanish communities who have expressed interest; will reach out to more l10n communities once we have more experience with the first few
## Analytics from last week - 106K (104K last week) visits, USA #1 (23K, previous 23K), Germany #2 (21K, previous 22K), Japan #3 (10K, 10K), FR, UK, IT, CA, NL, AU
# [http://getsatisfaction.com/mozilla_messaging/tags/reviewed20100222 GS Topics reviewed February 22, 2010]
## Looking for [https://support.mozillamessaging.com/en-US/kb/Creating+articles Contributors] to  write [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=support.mozillamessaging.com&component=Knowledge+Base+Articles&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=REOPENED&resolution=---&emailassigned_to1=1&emailtype1=exact&email1=nobody%40mozilla.org&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0= articles] in English (and German!) and any other languages
# [http://getsatisfaction.com/mozilla_messaging/tags/review Issues to be reviewed at the next GS Triage meeting scheduled for March 8, 2010] - Please tag topics "review" if you think they need to be reviewed because they cause customer pain especially any TB2-3 problems and any problems in 3.0.2 when released
### first concentrating on French (NEW and did some testing!), German & Spanish communities who have expressed interest; will reach out to more l10n communities once we have more experience with the first few
# GS Key Support stats from the following graphic:
# [http://getsatisfaction.com/mozilla_messaging/tags/review Issues to be reviewed at the next GS Triage meeting scheduled for March 8, 2010] - Please tag topics "review" if you think they need to be reviewed because they cause customer pain especially any TB2-3 problems and any problems in 3.0.2 when released
## approximately 80/ day (564/7 slightly higher than previous), # of visitors 20,000ish on graph seems to be right but numerical stats are wrong)
# GS Key Support stats from the following graphic:
## total new topics:564 (slightly higher) total replies:1459 from employees and champions: 182 a wee bit lower than normal (NonMoMo:250 FROM Michael Pasek (thanks!), 68 from Chris Ramsden aka Xenos (thanks!), 59 from Aureliano Buendia (thanks and belated welcome!), 12 from DavRo (thanks!),21 from from Kent (Thanks!), 13 from tanstaafl (thanks!), 56 from Wayne Mery (thanks!) MoMo: 55 from Roland, 12 from David Bienvenu (thanks), 13 from Mark Banner (thanks), 3 from Ludo (thanks!) ([http://gist.github.com/196464 Ruby Code])
## approximately 98/ day (690/7 higher than previous), # of visitors 20,000ish on graph seems to be right but numerical stats are wrong)
### date:20100216 #new support topics:66 resolved:28
## relative happiness  (177-40)/887 (40 from Roland) = 154%, relative sadness = 589/887 = 66%
### date:20100217 #new support topics:71 resolved:15
## total new topics:690 (higher) total replies:955 from employees and champions: 171 lower than normal (NonMoMo:55 FROM Michael Pasek (thanks!), 64 from Chris Ramsden aka Xenos (thanks!), 4 from Aureliano Buendia (thanks!), 37 from DavRo (thanks!),21 from from Kent (Thanks!), 8 from tanstaafl (thanks!), 45 from Wayne Mery (thanks!) MoMo: 40 from Roland, 4 from David Bienvenu (thanks), 18 from Mark Banner (thanks)([http://gist.github.com/196464 Ruby Code])
### date:20100218 #new support topics:78 resolved:17
### date:20100222 #new support topics:79 resolved:15
### date:20100219 #new support topics:75 resolved:10
### date:20100223 #new support topics:101 resolved:16
### date:20100220 #new support topics:52 resolved:12
### date:20100224 #new support topics:86 resolved:15
### date:20100221 #new support topics:40 resolved:14
### date:20100225 #new support topics:87 resolved:15
### date:20100222 #new support topics:74 resolved:14
### date:20100226 #new support topics:101 resolved:13
 
### date:20100227 #new support topics:57 resolved:15
[[File:16-22Feb2010-Community_stats_for_Mozilla_Messaging.png|500px]]
### date:20100228 #new support topics:72 resolved:2
[[File:22-28Feb2010-Community_stats_for_Mozilla_Messaging.png|500px]]


=== Lightning Updates ===
=== Lightning Updates ===
Line 149: Line 153:
See the [http://benjamin.smedbergs.us/weekly-updates.fcgi/project/thunderbird Mozilla Status Board] for status updates specific to developers.
See the [http://benjamin.smedbergs.us/weekly-updates.fcgi/project/thunderbird Mozilla Status Board] for status updates specific to developers.


=== Roundtable ===
=== Roundtable Highlights ===
 


==== Highlights ====
* Sid0 and Standard8 have been working on improving the failure reports on tinderbox, especially for crashes. A little bit more work and should be able to get crash stacks for MozMill tests on any platform if they occur. See [[Thunderbird/Infrastructure/Test_Infrastructure_Status| Test Infrastructure Status]] for the current status.
* Standard8 created the [http://ccgi.standard8.plus.com/blog/archives/335 Thunderbird Bugzilla Helper jetpack]. Probably mainly of use to QA, but also useful for others.
* Johnathon created another [http://people.mozilla.org/~johnath/jetpacks/bugzilla-tweaks.html Bugzilla Tweaks] jetpack which interleaves all bug changes into the comment stream and is super helpful


=== Attendees  ===
=== Attendees  ===


__NOTOC__
__NOTOC__

Latest revision as of 22:46, 4 March 2010

last meeting | index | next meeting »

Current Release Schedules
Thunderbird 3.1 beta 2 Lanikai Beta 1 Thunderbird 3.0.4
  • String/code freeze date: Tuesday 20th April <-- 3.1 string/feature freeze!
  • l10n-mozilla-1.9.2 freeze date: Thursday 29th April
  • Switch to comm-1.9.2 branch: Friday 29th April
  • Build/relbranch date: Friday 29th April
  • Ship date: Wednesday 5th May. (may slip if we can't get compact headers and folder pane counts updated to work with 3.1 b2 in time)
  • String/code freeze date: 2010-02-23 (Tuesday)
  • l10n-mozilla-1.9.2 freeze date: 2010-03-01 (Monday)
  • Build/relbranch date: 2010-03-02 (Tuesday)
  • Ship date: 2010-03-09 (Tuesday)
  • Relbranch opens: March 2
  • Code freeze: March 16
  • L10n freeze: March 16
  • Builds start: March 17
  • QA with builds start: March 18
  • Beta period starts: March 19
  • Final release: March 30


Thunderbird Meeting Details :

Agenda

Action Items

  • Closed: Planning for a dry-run security firedrill build
    • Test Firedrill held
    • Went well. Mainly need to ensure we have back-ups in place so that we can hand-off to other people if necessary.
  • Open: Go over Lehigh U feedback
    • kathy.f/wayne/clarkbw: to meet re: ue feedback space management/migration assistant (in progress)
    • dan.s/bwinton: to meet re: ispdb (mostly done, should finish this)
    • http://byob.mozilla.com need to explore to have something for Tbird. (rebron to followup with kevin)

Friends of the Tree

Thanks to our Friends of the Tree When adding someone to this section, please get their T-Shirt size and send it to rebron@mozillamessaging.com so that he can send them a shirt!

Thunderbird 3.1 (Lanikai)

  • Priority 0 side project: conversion funnel
    • Lots of data points, website, download page, bouncer, ftp, start pages, autoconfig
    • Data doesn't seem to be consistent with itself
    • There is a lot of data available, we just need to look at it more closely
    • Figure out what's going on, like Firefox did before.
  • Bug lists: Thunderbird:Thunderbird3.1:Status_Tracking
    • Still too many bugs on blocker list; dmose to make fast-pass Tuesday
  • In the interim, critical feature work being driven from https://wiki.mozilla.org/Thunderbird:Thunderbird3.1:Driving_Scratchpad towards 3.1 string/feature freeze of Tuesday, March 23 (3 weeks from today)

Lanikai Alpha 1

  • Still not enough users.
    • metrics report wasn't taking A1 into account; fixed: ~100 -> ~1000
    • rebron to drive separate trunk page (did this happen?)

Lanikai Beta 1

  • Standard8 is driving the end-game
  • Waiting on l10n changesets (sipaq)
  • Code freeze happened last Tuesday
  • Build should start today
  • Signed build should be available this Wednesday
  • String/code freeze date: 2010-02-23 (Tuesday)
  • l10n-mozilla-1.9.2 freeze date: 2010-03-01 (Monday)
  • Build/relbranch date: 2010-03-02 (Tuesday)
  • Ship date: 2010-03-09 (Tuesday)

Lanikai Beta 2

  • Critical feature work currently on track, moderate risk (unknowns, conversion funnel work) for Tuesday, March 23 (3 weeks from today)
  • String/code freeze date: Tuesday 20th April <-- 3.1 string/feature freeze!
  • l10n-mozilla-1.9.2 freeze date: Thursday 29th April
  • Switch to comm-1.9.2 branch: Friday 29th April
  • Build/relbranch date: Friday 29th April
  • Ship date: Wednesday 5th May. (may slip if we can't get compact headers and folder pane counts updated to work with 3.1 b2 in time)


Thunderbird 3.0.x Developer Update

See Tinderbox for how to get your patches into 3.0.x

Thunderbird 3.0.2/3.0.3

  • 3.0.2 released last Thursday, issue found, released 3.0.3 on Monday.

Thunderbird 3.0.4

  • Gecko 1.9.1.9 schedule conflicts with 3.1b2. Need to look at what's going into 1.9.1.9.
  • Expect stability fixes plus a few more feedback/upgrade-focused fixes.

Security And Stability releases - where to help

QA Updates

done :

  • 3.1b1 litmus tests setup and testers ready
  • qa'd 3.0.3 release builds
  • 3.0.0 looks solid crash-wise - no new runaway crashes so far, but too early to rank topcrashes

To do :

  • monitor 3.0.3
  • QA 3.1b1 builds/release

Marketing Updates

IT update

  • Build
    • Thunderbird 3.1a2 test firedrill
    • Thunderbird 3.0.2 release
    • Thunderbird 3.0.3 quick build + release
    • Updated Win32 builders to Version 24
  • We are looking for a Build/Release Engineer!

Documentation


TODO

Support

abbreviated report as Roland was on vacation 25 Feb, 2-3 March 2010

  1. changed metrics window from Monday to Sunday e.g. 22-28Feb2010 because I don't enjoy waiting until midnight on Monday nights for metrics from Tuesday to Monday to come out from GS
  2. (Real) Praise in Get Satisfaction: 2
  3. Hot Topics: Cannot send email, IMAP to POP, email migration from outlook and windows live mail to new windows 7 computer, autocomplete address book bug, compact folders - going to move this to a weekly spreadsheet like the SUMO Weekly Common Topics Spreadsheet
  4. improving community and GS and SuMoMo: working on scripts for videos to explain community and support as well as improving SuMoMo front page as well as rebooting the MoMo Support community, email me roland AT mozillamessaging.com with feedback and ideas
  5. SuMoMo - need to create project plan for SuMoMo 1.1 based on SuMo 1.5.x which will include upgrade to SuMo 1.5, comment viewing for anonymous
    1. Analytics from last week - 106K (104K last week) visits, USA #1 (23K, previous 23K), Germany #2 (21K, previous 22K), Japan #3 (10K, 10K), FR, UK, IT, CA, NL, AU
    2. Looking for Contributors to write articles in English (and German!) and any other languages
      1. first concentrating on French (NEW and did some testing!), German & Spanish communities who have expressed interest; will reach out to more l10n communities once we have more experience with the first few
  6. Issues to be reviewed at the next GS Triage meeting scheduled for March 8, 2010 - Please tag topics "review" if you think they need to be reviewed because they cause customer pain especially any TB2-3 problems and any problems in 3.0.2 when released
  7. GS Key Support stats from the following graphic:
    1. approximately 98/ day (690/7 higher than previous), # of visitors 20,000ish on graph seems to be right but numerical stats are wrong)
    2. relative happiness (177-40)/887 (40 from Roland) = 154%, relative sadness = 589/887 = 66%
    3. total new topics:690 (higher) total replies:955 from employees and champions: 171 lower than normal (NonMoMo:55 FROM Michael Pasek (thanks!), 64 from Chris Ramsden aka Xenos (thanks!), 4 from Aureliano Buendia (thanks!), 37 from DavRo (thanks!),21 from from Kent (Thanks!), 8 from tanstaafl (thanks!), 45 from Wayne Mery (thanks!) MoMo: 40 from Roland, 4 from David Bienvenu (thanks), 18 from Mark Banner (thanks)(Ruby Code)
      1. date:20100222 #new support topics:79 resolved:15
      2. date:20100223 #new support topics:101 resolved:16
      3. date:20100224 #new support topics:86 resolved:15
      4. date:20100225 #new support topics:87 resolved:15
      5. date:20100226 #new support topics:101 resolved:13
      6. date:20100227 #new support topics:57 resolved:15
      7. date:20100228 #new support topics:72 resolved:2

22-28Feb2010-Community stats for Mozilla Messaging.png

Lightning Updates

Status updates

See the Mozilla Status Board for status updates specific to developers.

Roundtable Highlights

  • Sid0 and Standard8 have been working on improving the failure reports on tinderbox, especially for crashes. A little bit more work and should be able to get crash stacks for MozMill tests on any platform if they occur. See Test Infrastructure Status for the current status.
  • Standard8 created the Thunderbird Bugzilla Helper jetpack. Probably mainly of use to QA, but also useful for others.
  • Johnathon created another Bugzilla Tweaks jetpack which interleaves all bug changes into the comment stream and is super helpful

Attendees

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