Thunderbird/StatusMeetings/2010-03-02: Difference between revisions

!width=33% | Thunderbird 3.1 beta 2 !!width="33%" | Lanikai Beta 1 !!!width="33%" | Thunderbird 3.0.4

| {{:Releases/Thunderbird 3.0.4}}

* '''Closed:''' Planning for a dry-run security firedrill build

** [https://wiki.mozilla.org/Thunderbird/Release_Driving/Test_Firedrill Test Firedrill held]

** Data doesn't seem to be consistent with itself

** There is a lot of data available, we just need to look at it more closely

** Figure out what's going on, like Firefox did before.

** Still too many bugs on blocker list; dmose to make fast-pass Tuesday

* In the interim, critical feature work being driven from https://wiki.mozilla.org/Thunderbird:Thunderbird3.1:Driving_Scratchpad towards 3.1 string/feature freeze of Tuesday, March 23 (3 weeks from today)

** metrics report wasn't taking A1 into account; fixed: ~100 -> ~1000

* Code freeze happened last Tuesday

==== Thunderbird 3.0.2/3.0.3 ====

 

==== Thunderbird 3.0.4 ====

* Gecko 1.9.1.9 schedule conflicts with 3.1b2. Need to look at what's going into 1.9.1.9.

* Expect stability fixes plus a few more feedback/upgrade-focused fixes.

==== Security And Stability releases - where to help ====

* [Bug Lists http://hg.mozilla.org/users/bugzilla_standard8.plus.com/drivertools/raw-file/default/bugtracking/index.html?branch=3.0]

* Blocking Bugs: [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:.4+%20-status-thunderbird3.0:.4-fixed&order=map_assigned_to.login_name,bugs.bug_id 3.0.4] [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=ALL%20blocking-thunderbird3.0:needed%20-status-thunderbird3.0:fixed&order=map_assigned_to.login_name,bugs.bug_id needed]

* Testing and verification of the [https://bugzilla.mozilla.org/buglist.cgi?field0-0-0=cf_status_thunderbird30;query_format=advanced;type0-0-0=equals;value0-0-0=.4-fixed fixed bugs]

* 3.1b1 litmus tests setup and testers ready

* qa'd 3.0.3 release builds

* 3.0.0 looks solid crash-wise - no new runaway crashes so far, but too early to rank topcrashes

* monitor 3.0.3

* QA 3.1b1 builds/release

* PR update: [http://www.spreadthunderbird.com/node/764 2/23 articles on SpreadThunderbird]

* Driving funnel conversion.  e.g. Firefox analysis [http://blog.mozilla.com/metrics/2009/01/30/firefox-retention-has-it-changed-over-time/ here] and [http://blog.mozilla.com/metrics/2010/02/09/an-improved-experience-for-new-users-of-firefox/ here]

** Thunderbird 3.0.2 release

** Thunderbird 3.0.3 quick build + release

** Updated Win32 builders to [https://wiki.mozilla.org/ReferencePlatforms/Win32#Version_24_-_20100124 Version 24]

* We are looking for a [http://www.mozillamessaging.com/en-US/about/careers/ Build/Release Engineer!]

* new KB article: [https://support.mozillamessaging.com/en-US/kb/Creating+a+Newsgroup+Account Newsgroup accounts] ([https://bugzilla.mozilla.org/show_bug.cgi?id=537818 bug 537818])

* new KB article: [https://support.mozillamessaging.com/en-US/kb/Thunderbird+and+Hotmail Hotmail settings] ([https://bugzilla.mozilla.org/show_bug.cgi?id=543862 bug 543862])

* general maintenance (list pages, cross-linking, bug triage, etc)

* Gmail help copy updates

* transfer more content from http://www.mozilla.org/support/thunderbird/

* autoconfig XML examples from Uni postmaster

* update Archive article from user comments

* bugs

# [http://getsatisfaction.com/mozilla_messaging/admin/topics?sort=&direction=&product=&raw_query=&user_defined_code=&style=praise&status=&emotion= (Real) Praise] in Get Satisfaction: 2

# Hot Topics: Cannot send email, [http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_3_changing_imap_to_pop_for_new_accounts IMAP to POP], email migration from outlook and windows live mail to new windows 7 computer, autocomplete address book bug, compact folders - going to move this to a weekly spreadsheet like the [http://spreadsheets.google.com/ccc?key=0AvkerIJwMZvAdGE3dFZkWUJOaTh1anBSc0NmdXF3TWc&hl=en SUMO Weekly Common Topics Spreadsheet]

# improving community and GS and SuMoMo: working on scripts for videos to explain community and support as well as improving SuMoMo front page as well as rebooting the MoMo Support community, email me roland AT mozillamessaging.com with feedback and ideas

# [http://support.mozillamessaging.com/en-US/kb/ SuMoMo] - need to create project plan for SuMoMo 1.1 based on SuMo 1.5.x which will include upgrade to SuMo 1.5, comment viewing for anonymous

## Analytics from last week - 106K (104K last week) visits, USA #1 (23K, previous 23K), Germany #2 (21K, previous 22K), Japan #3 (10K, 10K), FR, UK, IT, CA, NL, AU

## Looking for [https://support.mozillamessaging.com/en-US/kb/Creating+articles Contributors] to  write [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=support.mozillamessaging.com&component=Knowledge+Base+Articles&long_desc_type=substring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=REOPENED&resolution=---&emailassigned_to1=1&emailtype1=exact&email1=nobody%40mozilla.org&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=exact&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0= articles] in English (and German!) and any other languages

### first concentrating on French (NEW and did some testing!), German & Spanish communities who have expressed interest; will reach out to more l10n communities once we have more experience with the first few

# [http://getsatisfaction.com/mozilla_messaging/tags/review Issues to be reviewed at the next GS Triage meeting scheduled for March 8, 2010] - Please tag topics "review" if you think they need to be reviewed because they cause customer pain especially any TB2-3 problems and any problems in 3.0.2 when released

# GS Key Support stats from the following graphic:

## approximately 98/ day (690/7 higher than previous), # of visitors 20,000ish on graph seems to be right but numerical stats are wrong)

## total new topics:690 (higher) total replies:955 from employees and champions: 171 lower than normal (NonMoMo:55 FROM Michael Pasek (thanks!), 64 from Chris Ramsden aka Xenos (thanks!), 4 from Aureliano Buendia (thanks!), 37 from DavRo (thanks!),21 from from Kent (Thanks!), 8 from tanstaafl (thanks!), 45 from Wayne Mery (thanks!) MoMo: 40 from Roland, 4 from David Bienvenu (thanks), 18 from Mark Banner (thanks)([http://gist.github.com/196464 Ruby Code])

### date:20100222 #new support topics:79 resolved:15

### date:20100223 #new support topics:101 resolved:16

### date:20100224 #new support topics:86 resolved:15

### date:20100225 #new support topics:87 resolved:15

### date:20100226 #new support topics:101 resolved:13

### date:20100227 #new support topics:57 resolved:15

### date:20100228 #new support topics:72 resolved:2

[[File:22-28Feb2010-Community_stats_for_Mozilla_Messaging.png|500px]]

=== Roundtable Highlights ===