Bugzilla:FAQ:Bugzilla Troubleshooting: Difference between revisions

Latest revision as of 13:24, 19 March 2010

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-==My parameters don't update when using editparams.cgi, what am I doing wrong?==
+See [[Bugzilla:FAQ#Troubleshooting]].
-Bugzilla's parameters are being stored in the <tt>data/params</tt> file.
-So in order to update parameters, the user that your web server runs Bugzilla's scripts as needs permission to
-* create, alter and delete files in Bugzilla's <tt>data/</tt> directory
-* alter and delete the <tt>params</tt> file in Bugzilla's <tt>data/</tt> directory
-Known quirks and things to think about:
-* On Linux, check your SELinux settings, which may override common file permission settings.
-* It may be that your web server runs Bugzilla's script as a different user than you might think:
-** Using Apache, it may be that you have some SuexecUserGroup setting in effect. Check Apache's documentation on mod_suexec.
-** Using IIS, there appears to be some similar mechanics, too.
-[[category:Bugzilla|F]]