Thunderbird/Support/SupportCommunityVideoIntroScript: Difference between revisions
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### YOU can be a contributor! HOW? | ### YOU can be a contributor! HOW? | ||
#### Thank contributors who help you. Contribute to a positive tone in the community. | #### Thank contributors who help you. Contribute to a positive tone in the community. | ||
#### Support others and help test the software | #### Support others and help test and document the software | ||
#### Support & Testing are "easy" but areas where the community needs the most contributors | #### Support, Documentation & Testing are "easy" but areas where the community needs the most contributors | ||
#### If you want to be more technical, consider contributing to QA and software development | #### If you want to be more technical, consider contributing to QA and software development | ||
# Thank you | # Thank you |
Latest revision as of 05:21, 13 April 2010
This video is aimed at the folks on Get Satisfaction, who unlike the more technical folks on Bugzilla don't have a deep understanding of Open Source and Thunderbird. Here's the script that David Eaves and I have come with:
The video will be done in an informal style by David Ascher similar to the Mike Beltzner video about Firefox 3.6
Script:
- Welcome
- Who am I? (David Ascher, Thunderbird Project Lead)
- What is Thunderbird?
- Thunderbird is a FREE email client
- It is Open Source Software
- Who makes Thunderbird?
- A community of volunteers and small staff from Mozilla
- Two big implications:
- Most Contributors are volunteers i.e. are not paid!
- First, if you know a lot of about TB - we would love you to help contribute to offering support to users
- Contributors come and go and help out when they can
- Because it's free: no email, telephone or live support for end user support, documentation and software development
- Please be nice to contributors, they are mostly volunteers and... people
- YOU can be a contributor! HOW?
- Thank contributors who help you. Contribute to a positive tone in the community.
- Support others and help test and document the software
- Support, Documentation & Testing are "easy" but areas where the community needs the most contributors
- If you want to be more technical, consider contributing to QA and software development
- Most Contributors are volunteers i.e. are not paid!
- Thank you