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=== How-to, overview, or tutorial videos === | === How-to, overview, or tutorial videos === | ||
LOTS of support sites have these, including the sites for Chrome, Safari and Internet Explorer. I'd love to see us have some on SUMO. I'd especially like to offer them at the end of a related KB article. Take the [https://support.mozilla.com/en-US/kb/Bookmarks Bookmarks] article for example. It has a nice screencast at the beginning that gives you a great basic example of bookmarking pages. At the end of the article it gives you LOTS of links to related articles that will show you just about everything you can imagine about bookmarks. Since this article is general information about a Fx feature and not a solution to a specific issue, it would be great is to have a bonus top Fx features/make your life easier video embeded here (and on other articles like this).<br> | LOTS of support sites have these, including the sites for Chrome, Safari and Internet Explorer. I'd love to see us have some on SUMO. I'd especially like to offer them at the end of a related KB article. Take the [https://support.mozilla.com/en-US/kb/Bookmarks Bookmarks] article for example. It has a nice screencast at the beginning that gives you a great basic example of bookmarking pages. At the end of the article it gives you LOTS of links to related articles that will show you just about everything you can imagine about bookmarks. Since this article is general information about a Fx feature and not a solution to a specific issue, it would be great is to have a bonus top Fx features/make your life easier video embeded here (and on other articles like this).<br> | ||
*Apple has a nice Safari video explaining it's top features (Ogg video 4min) | *Apple has a nice Safari video explaining it's top features (Ogg video 4min) | ||
**This is a nice video but it's REALLY boring.<br> [[File:Safari.jpg|link=http://reports.graymattergravy.com/demo/sumo/safari.ogv]] | |||
*Here's an IE video that was featured on the front page of their support site (Ogg video 1min) | <br> | ||
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*Here's a great Firefox video that highlights features but doesn't go into enough detail (Ogg video 1:45) | *Here's an IE video that was featured on the front page of their support site (Ogg video 1min) | ||
**I love the style of this video. The kind of video I'm thinking of would have the detail of the safari video but be fun and engaging like this video. | **This is just meh in the way that all Microsoft stuff is.<br> [[File:Ie.jpg|link=http://reports.graymattergravy.com/demo/sumo/ie.ogv]] | ||
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*Here's a great Firefox video that highlights features but doesn't go into enough detail (Ogg video 1:45)<br> | |||
**I love the style of this video. The kind of video I'm thinking of would have the detail of the safari video but be fun and engaging like this video.<br> | |||
[[File:Ff.jpg|link=http://videos.mozilla.org/firefox/3.6/meetfirefox/FF3.6_Screencast_FINAL.ogv]] | |||
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Note: [http://howcast.com Howcast] has talked to Cheng and I about wanting to make a couple of videos like this. It would be great if they did but I think we should have some whether they come though or not. | Note: [http://howcast.com Howcast] has talked to Cheng and I about wanting to make a couple of videos like this. It would be great if they did but I think we should have some whether they come though or not. | ||
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=== Quickly narrow down forum posts for answering === | === Quickly narrow down forum posts for answering === | ||
Being able to narrow down the field of posts to look through is especially helpful if you only have a short time to answer questions and/or you have a special area of expertise. | Being able to narrow down the field of posts to look through is especially helpful if you only have a short time to answer questions and/or you have a special area of expertise. | ||