Support/SUMOdev Meeting Notepad/2010 Q3: Difference between revisions

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== 28 September, 2010 ==
=== Releases ===
* [https://bugzilla.mozilla.org/show_bug.cgi?id=599094 Mobile] today!
** Essentially, this is good-bye mobile.support. Redirecting all traffic to SUMO.
* [https://bugzilla.mozilla.org/show_bug.cgi?id=598761 Customer Care] Thursday.
=== Customer Care Status ===
?
=== Roundtable ===
* Ricky
* Erik
* Paul
* James
* QA
== 21 September, 2010 ==
=== Roundtable ===
* James
* Ricky
* Paul
* Erik
* QA
== 14 September, 2010 ==
=== Code Re-Review Day ===
* Today (maybe part of tomorrow) let's review the work we've done so far on 2.3.
* Really review the code, be harsh. Look for little things and bigger, architectural things equally. If we've done something badly let's fix it sooner than later.
* Try to use it a little, as well. The UI is largely missing so this is tough but give it a shot.
* Let's divide up sections to review, preferably parts you neither wrote nor reviewed the first time.
* File bugs! Focus on the reviewing for at least the first half+ of today, file bugs as you go, and this afternoon or tomorrow we'll start fixing them.
=== Roundtable ===
* Paul
* Ricky
* Erik
* James
== 31 August, 2010 ==
=== Releases ===
* Post-[https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.3 2.2.3]
** Really smooth! What did we do right?
** What, if anything, went badly?
* Pre-[https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.4 2.2.4]
** Go/no-go.
** Please [[Support/Push:2.2.4|document steps]] and we'll put them in the bug.
=== Priorities ===
* We lost focus last week—we're now about [[Support/Kitsune/KB/DevTimeline|a week behind]].
** We didn't start the media gallery.
** We put a lot of effort into fixing things that should have waited.
* Priorities right now.
*# Fix solution notifications.
*# Get 2.3 back on track.
*# Anything targeted to 2.2.5 can wait.
=== Roundtable ===
* Ricky
* Paul
* Erik
* James
* QA
=== Misc ===
== 24 August, 2010 ==
=== Releases ===
* Post-[https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.2 2.2.2]
** What can we do to prevent these data-loss bugs in the future?
** What went well?
* Pre-[https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.3 2.2.3]
** Go/no-go.
* [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.4 2.2.4]
** Schedule. Code complete this week?
* [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&product=support.mozilla.com&target_milestone=2.2.5 2.2.5]
** Little input from us.
** Simple questions? Advanced go to Wenzel or Alex.
=== Roundtable ===
* Erik
* Ricky
* Paul
* James
* QA
=== Misc ===
* Inter-team communication.
** Asking great questions.
** Announcing features landing.
== 17 August, 2010 ==
* 2.2.2 - Pushing Thursday
** Getting some AAQ changes in in preparation for mobile merge
** SUMO team actions (per migration plan, Cheng's email)
** Mobile push to disable registration
* 1 week prior to 2.2.3 (no dev actions, no push)
** lock mosumo forum entirely (per migration plan, Cheng's email)
* 2.2.3 - Mobile merge
** Targeted for end of month (26+ aug)
=== Roundtable ===
* Erik
* Ricky
* Paul
* James
* QA
=== Misc? ===
== 10 August, 2010 ==
* 2.2.1 is wrapped, going out today. 17 bugs in < 1 week, nice work!
* 2.2.2 - Will figure out the schedule later this morning, with the mobile merge (2.2.3?) and 2.3.
=== Post-release ===
2.2 - What went well? What went badly?
* Migration process was slow.
* User migration semi-failed with no way to continue or roll back.
* Issues with library versions on web heads.
* Otoh, a stable release that stuck on the first attempt!
=== 2.2.1 Push ===
Any other [https://bugzilla.mozilla.org/show_bug.cgi?id=584823#c1 steps]?
=== Misc? ===
== 3 August, 2010 ==
* Great work on 2.2! Let's see it all the way home tomorrow.
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN+product%3Asupport+milestone%3A2.2.1 2.2.1] is a much lighter milestone.
** These are the only bugs we're taking.
** Turn around target: 1-2 weeks, tops, though the on-site might interfere.
* If you have things to add to the [https://intranet.mozilla.org/Support/Development/Onsite:August_2010 on-site], go for it. I'm putting together a [https://mail.mozilla.com/home/jsocol@mozilla.com/SUMODev%20Onsite.html rough schedule].
=== Pre-release ===
* What [[Support/2.2_Checklist|steps are involved in this release]]?
* What contingency do we need for backing out (eg: changes to users_users table are destructive).
* Other issues or concerns?
=== Roundtable ===
* Paul
* Josh
* Erik
* Ricky
* James
* QA
=== Misc? ===
== 27 July, 2010 ==
* Star Craft II! (Those of you who already have it, I hate you a little.)
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN+product%3Asupport+milestone%3A2.2 2.2] [http://moxie.jamessocol.com/bugstats/sumo/2.2 m]
** 17 open bugs (9 P1). 4 unassigned.
** Focus on '''P1'''s, then '''P2'''s. Anything lower can slip if it has to. (ie: do those last!)
** Fx4.0b3, releasing in ~2 weeks, is our deadline. Need to freeze by '''Wednesday'''!
=== Roundtable ===
::''What is '''blocking''' you, or what do you absolutely '''not have time to do''' for 2.2?''
* Paul
* Josh
* Erik
* Ricky
* James
* QA
=== Misc? ===
== 20 July, 2010 ==
== 20 July, 2010 ==


* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN+product%3Asupport+milestone%3A2.2 2.2] [http://moxie.jamessocol.com/bugstats/sumo/2.2 m]
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=OPEN+product%3Asupport+milestone%3A2.2 2.2] [http://moxie.jamessocol.com/bugstats/sumo/2.2 m]
** 33 open bugs. 11 unassigned. (+2 in 1.5.6)
** <del>33</del><ins>22(+2 tracker)</ins> open bugs. <del>11</del><ins>8</ins> unassigned. (+2 in 1.5.6)
** Can we sprint and hit the 26th?
** Can we sprint and hit the 26th?
** Please focus on '''P1'''s, then P2s, etc.
** Please focus on '''P1'''s, then P2s, etc.

Latest revision as of 15:42, 28 September 2010

28 September, 2010

Releases

  • Mobile today!
    • Essentially, this is good-bye mobile.support. Redirecting all traffic to SUMO.
  • Customer Care Thursday.

Customer Care Status

?

Roundtable

  • Ricky
  • Erik
  • Paul
  • James
  • QA

21 September, 2010

Roundtable

  • James
  • Ricky
  • Paul
  • Erik
  • QA

14 September, 2010

Code Re-Review Day

  • Today (maybe part of tomorrow) let's review the work we've done so far on 2.3.
  • Really review the code, be harsh. Look for little things and bigger, architectural things equally. If we've done something badly let's fix it sooner than later.
  • Try to use it a little, as well. The UI is largely missing so this is tough but give it a shot.
  • Let's divide up sections to review, preferably parts you neither wrote nor reviewed the first time.
  • File bugs! Focus on the reviewing for at least the first half+ of today, file bugs as you go, and this afternoon or tomorrow we'll start fixing them.

Roundtable

  • Paul
  • Ricky
  • Erik
  • James

31 August, 2010

Releases

  • Post-2.2.3
    • Really smooth! What did we do right?
    • What, if anything, went badly?
  • Pre-2.2.4

Priorities

  • We lost focus last week—we're now about a week behind.
    • We didn't start the media gallery.
    • We put a lot of effort into fixing things that should have waited.
  • Priorities right now.
    1. Fix solution notifications.
    2. Get 2.3 back on track.
    3. Anything targeted to 2.2.5 can wait.

Roundtable

  • Ricky
  • Paul
  • Erik
  • James
  • QA

Misc

24 August, 2010

Releases

  • Post-2.2.2
    • What can we do to prevent these data-loss bugs in the future?
    • What went well?
  • 2.2.4
    • Schedule. Code complete this week?
  • 2.2.5
    • Little input from us.
    • Simple questions? Advanced go to Wenzel or Alex.

Roundtable

  • Erik
  • Ricky
  • Paul
  • James
  • QA

Misc

  • Inter-team communication.
    • Asking great questions.
    • Announcing features landing.

17 August, 2010

  • 2.2.2 - Pushing Thursday
    • Getting some AAQ changes in in preparation for mobile merge
    • SUMO team actions (per migration plan, Cheng's email)
    • Mobile push to disable registration
  • 1 week prior to 2.2.3 (no dev actions, no push)
    • lock mosumo forum entirely (per migration plan, Cheng's email)
  • 2.2.3 - Mobile merge
    • Targeted for end of month (26+ aug)

Roundtable

  • Erik
  • Ricky
  • Paul
  • James
  • QA

Misc?

10 August, 2010

  • 2.2.1 is wrapped, going out today. 17 bugs in < 1 week, nice work!
  • 2.2.2 - Will figure out the schedule later this morning, with the mobile merge (2.2.3?) and 2.3.

Post-release

2.2 - What went well? What went badly?

  • Migration process was slow.
  • User migration semi-failed with no way to continue or roll back.
  • Issues with library versions on web heads.
  • Otoh, a stable release that stuck on the first attempt!

2.2.1 Push

Any other steps?

Misc?

3 August, 2010

  • Great work on 2.2! Let's see it all the way home tomorrow.
  • 2.2.1 is a much lighter milestone.
    • These are the only bugs we're taking.
    • Turn around target: 1-2 weeks, tops, though the on-site might interfere.
  • If you have things to add to the on-site, go for it. I'm putting together a rough schedule.

Pre-release

Roundtable

  • Paul
  • Josh
  • Erik
  • Ricky
  • James
  • QA

Misc?

27 July, 2010

  • Star Craft II! (Those of you who already have it, I hate you a little.)
  • 2.2 m
    • 17 open bugs (9 P1). 4 unassigned.
    • Focus on P1s, then P2s. Anything lower can slip if it has to. (ie: do those last!)
    • Fx4.0b3, releasing in ~2 weeks, is our deadline. Need to freeze by Wednesday!

Roundtable

What is blocking you, or what do you absolutely not have time to do for 2.2?
  • Paul
  • Josh
  • Erik
  • Ricky
  • James
  • QA

Misc?

20 July, 2010

  • 2.2 m
    • 3322(+2 tracker) open bugs. 118 unassigned. (+2 in 1.5.6)
    • Can we sprint and hit the 26th?
    • Please focus on P1s, then P2s, etc.
  • Active administrator accounts on production
    • QA: do you all need them, or can we trim it down to one?


Roundtable

  • Paul
  • Josh
  • Erik
  • Ricky
  • James
  • QA

Misc?

13 July, 2010

  • 2.2
    • Freeze by 26 July (aim for 23rd).
    • Still a lot to do:
      • Moderators.
      • Anonymous questions.
      • Screenshots.
      • Tag filters.
      • Searching.
      • And more!
  • SUMOdev On-site
    • August 9th-13th
      • Travel dates?
    • Goals
      • KB kick off
      • Mobile strategy
      • Others?

Roundtable

  • Paul
  • Josh
  • Erik
  • Ricky
  • James
  • QA

Misc?

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