canmove, Confirmed users
2,081
edits
Thunderbird:Testing:Shutdown Hang: Difference between revisions
Thunderbird:Testing:Shutdown Hang (view source)
Revision as of 17:33, 9 November 2010
, 9 November 2010→Symptoms
m (→Symptoms) |
m (→Symptoms) |
||
| Line 29: | Line 29: | ||
# If imap connections are shown in the netstat results above and if needed by the devoloper, get an [[MailNews:Logging|imap:5 log]] in a log file, which can be attached to a bug report | # If imap connections are shown in the netstat results above and if needed by the devoloper, get an [[MailNews:Logging|imap:5 log]] in a log file, which can be attached to a bug report | ||
:To recap, please concisely report: OS & Thunderbird version, frequency, safe mode results, cpu, netstat results, indexing on or off, pop or imap account types, sleep/hibernate usage, online/offline usage | :'''To recap, please concisely report: OS & Thunderbird version, frequency, safe mode results, cpu, netstat results, indexing on or off, pop or imap account types, sleep/hibernate usage, online/offline usage''' | ||
'''Obtain a hang stacktrace''' - If you can, please get a stacktrace using _'''hang'''_ instructions in these references, then attach stacktrace file to a bug report. Anywhere you see "Firefox" in the instructions, please substitute "Thunderbird". | '''Obtain a hang stacktrace''' - If you can, please get a stacktrace using _'''hang'''_ instructions in these references, then attach stacktrace file to a bug report. Anywhere you see "Firefox" in the instructions, please substitute "Thunderbird". | ||