Websites/Mozilla.org/Archive/Support

« Mozilla.org

Planning for www.mozilla.org/support/ and all its sub-content.

The Plan

www.mozilla.org is a place for learning about the Mozilla project, not a place to find support for Mozilla products. Product support should be found on each product website. So the plan for www.mozilla.org/support is to turn it into a portal, sectioning it by product with each product having one link it's corresponding support site.

Directory content

Folders

• /firefox/ - can be deleted bug 467938
• /thunderbird/ - can be deleted bug 573283

Files

• inproduct.html - is a backup page for sumo (can be removed) bug 500942
• consulting.html - should be removed bug 467937
• NOMENU - removed
• support.css - /thunderbird/ probably still uses it. Will delete it, when we delete the thunderbird directory.

Portal

(Redoing support index.html bug 353478)

Products we should link to:

• Firefox
• Thunderbird
• SeaMonkey
• Camino
• Sunbird & Lightning
• Bugzilla

For products not listed, we will have an "Other" option which will point to another page, which will list:

• Other Applications and Distributions Forum hosted by Mozillazine
• "mozilla.support.other" newsgroup/mailing list/Google Group
• #mozillazine channel on IRC