Support/Weekly Meetings/Minutes 2011-02-28: Difference between revisions

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 ** Give a target milestone for all SUMO bugs: SUMO version, quarter, future.
 ** Have process to give a target milestone to new SUMO bugs.
+** Ask for rights to edit the bug.
+** For smaller bugs it's always the next available milestone.
+** Kadir: to go through the milestone list twice a week to triage.
 * Q1 goals - KB updates ([https://wiki.mozilla.org/Support/Goals/2011Q1/KBUpdates Michael's updated timelines])
-** Update Desktop & Mobile Articles for Fx4 (previous timeline: 2011-01-31)
+** Update Desktop [2011-3-15]
-** Add 19 screencasts (timeline: 2001-02-28)
+** Update Mobile [2011-3-21]
-** Firefox Sync and Firefox Home Start pages (timeline: 2001-02-28)
+** Screencasts [2011-3-15]
-** Add Mobile Troubleshooting Articles (timeline: 2001-03-25)
+** Firefox Sync and Firefox Home Start pages [2011-03-28]
-** Re-write Top Troubleshooting Articles (timeline: 2001-03-28)
+** Add Mobile Troubleshooting Articles [2011-03-21]
+** Re-write Top Troubleshooting Articles [2011-03-28]
+* Many articles get so few views that they should be archived and not actively maintained. The discussion is going on in the forum.
+* We are going to have Wiki-Wedsnesdays, to involve more people with KB editing. Every week we are going to feature 2-3 articles and point out how they need to be improved.
+* Michael: to come up with articles and list of how to improve them
+* Kadir: to announce the Wiki-Wednesday on the blog
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