canmove, Confirmed users
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Support/Live Chat/Requirements: Difference between revisions
→Permissions
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===Live Chat helpers group=== | ===Live Chat helpers group=== | ||
'''[[Support/Live Chat/User Stories/Abby|Abby's user story]]''' | |||
*'''Pick any question from the queue to answer''' | *'''Pick any question from the queue to answer''' | ||
*'''Invite any registered user to any chat session''' | *'''Invite any registered user to any chat session''' | ||
| Line 110: | Line 111: | ||
*Apply tags to chats (P2) | *Apply tags to chats (P2) | ||
===Room monitors=== | ===Room monitors=== | ||
'''[[Support/Live Chat/User Stories/John|John's user story]]''' | |||
*'''Watch any chat without the user or agent knowing''' | *'''Watch any chat without the user or agent knowing''' | ||
*'''Join any chat''' | *'''Join any chat''' | ||