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Firefox/Input/Roadmap/2011: Difference between revisions
→Integrate user feedback into Mozilla's user services
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'''Outcomes''' | '''Outcomes''' | ||
# Product Drivers – Input will translate spikes (i.e. 1-2 magnitude’s higher than the average over a version) over specific search terms and URLs into a newly filed bug in Bugzilla. The tool would most likely poll for data over a manually-set list of terms. | # Product Drivers – Input will translate spikes (i.e. 1-2 magnitude’s higher than the average over a version) over specific search terms and URLs into a newly filed bug in Bugzilla. The tool would most likely poll for data over a manually-set list of terms. | ||
# Metrics - Insert user feedback into nightly reports and dashboards | |||
# SUMO – Support volunteers will be able to find Input’s clustered opinions that are similar to support thread topics using an easy-to-use button per thread. | # SUMO – Support volunteers will be able to find Input’s clustered opinions that are similar to support thread topics using an easy-to-use button per thread. | ||
# RRRT – Input will offer triagers the option to correlate messages per version within “happy”, “sad” and “ideas” feedback types with Bugzilla bug summaries to find matches. (and possibly increment “votes”). Just like SUMO, crash-stats triagers will be able to correlate messages and URLs per version specific feedback types with comments and URLs in crash-stats’ reports over the same version. | # RRRT – Input will offer triagers the option to correlate messages per version within “happy”, “sad” and “ideas” feedback types with Bugzilla bug summaries to find matches. (and possibly increment “votes”). Just like SUMO, crash-stats triagers will be able to correlate messages and URLs per version specific feedback types with comments and URLs in crash-stats’ reports over the same version. | ||