Firefox/Features/about-crashes: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
Line 22: Line 22:
* '''Lead Developer''': Blair McBride
* '''Lead Developer''': Blair McBride
* '''Product Manager''': Sheila Mooney  
* '''Product Manager''': Sheila Mooney  
* '''QA''': TBA
* '''QA''': Vlad Ghetiu (irc: vladg)
* '''UX''': Alexander Limi  
* '''UX''': Alexander Limi


== Release Requirements ==
== Release Requirements ==

Revision as of 14:55, 16 May 2011

Feature Status ETA Owner
Make crash reports helpful and easier to access Early planning TBA Sheila Mooney

Summary

Improve about:crashes to be more helpful and easier to access crash reports.

Team

  • Feature Manager: Sheila Mooney
  • Lead Developer: Blair McBride
  • Product Manager: Sheila Mooney
  • QA: Vlad Ghetiu (irc: vladg)
  • UX: Alexander Limi

Release Requirements

TBA.

Next Steps

  • Get someone from QA on board
  • Flesh out a spec, including usecases, and what additional information to expose
  • Design how to expose that additional information

Open Issues

TBA.

Related Bugs & Dependencies

Vaguely related bug: https://bugzilla.mozilla.org/show_bug.cgi?id=336872

Related project: https://addons.mozilla.org/en-US/firefox/addon/crash-report-helper/

Related project: https://wiki.mozilla.org/PostCrash

Designs

Waiting for UX input.

Additional information to expose

  • Date/time of crash
  • Related SUMO articles
  • Related bugs
  • Whether it's been submitted or not (currently hidden in the obscure format of the ID)
  • User comment
  • Whether we (Mozilla) want additional information to help diagnose the crash
  • Whether it's known/suspected to be caused by a certain addon
    • Include a button to disable that addon

Potentially useful info for technical users (toggle-able via hidden pref?):

  • Crash signature

Notes

  • Group by date range?
    • Makes it easier to see time-based trends
  • Remove usage of "bp-" syntax
    • Obscure way to expose whether something is submitted already, or will be submitted by clicking link
    • Removing this will make pasting-into-Bugzilla fail :( We can de-emphasize the UUIDs, but when providing a list to paste, we should keep the prefix. Jesse 04:32, 21 April 2011 (PDT)

Test Plans

TBA.

Goals/Use Cases

Average user

  • Get links to recent crash report(s) for SUMO
    • Submit first, if necessary
  • Tell SUMO how often a crash is occuring
  • Disable add-on suspected of causing crash (assuming it hasn't been blocklisted)

Technical user / Developer

  • Gather more information when its needed to debug the crash

Non-Goals

  • Will not change the way crash reports are gathered/submitted.
  • Is not a replacement for crash-stats.
  • Will not provide all information that crash-stats provides.

Other Documentation

TBA.