Firefox/Features/about-crashes: Difference between revisions
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* '''Lead Developer''': Blair McBride | * '''Lead Developer''': Blair McBride | ||
* '''Product Manager''': Sheila Mooney | * '''Product Manager''': Sheila Mooney | ||
* '''QA''': | * '''QA''': Vlad Ghetiu (irc: vladg) | ||
* '''UX''': Alexander Limi | * '''UX''': Alexander Limi | ||
== Release Requirements == | == Release Requirements == |
Revision as of 14:55, 16 May 2011
Feature | Status | ETA | Owner |
Make crash reports helpful and easier to access | Early planning | TBA | Sheila Mooney |
Summary
Improve about:crashes to be more helpful and easier to access crash reports.
Team
- Feature Manager: Sheila Mooney
- Lead Developer: Blair McBride
- Product Manager: Sheila Mooney
- QA: Vlad Ghetiu (irc: vladg)
- UX: Alexander Limi
Release Requirements
TBA.
Next Steps
- Get someone from QA on board
- Flesh out a spec, including usecases, and what additional information to expose
- Design how to expose that additional information
Open Issues
TBA.
Related Bugs & Dependencies
Vaguely related bug: https://bugzilla.mozilla.org/show_bug.cgi?id=336872
Related project: https://addons.mozilla.org/en-US/firefox/addon/crash-report-helper/
Related project: https://wiki.mozilla.org/PostCrash
Designs
Waiting for UX input.
Additional information to expose
- Date/time of crash
- Related SUMO articles
- Related bugs
- Whether it's been submitted or not (currently hidden in the obscure format of the ID)
- User comment
- Whether we (Mozilla) want additional information to help diagnose the crash
- Whether it's known/suspected to be caused by a certain addon
- Include a button to disable that addon
Potentially useful info for technical users (toggle-able via hidden pref?):
- Crash signature
Notes
- Group by date range?
- Makes it easier to see time-based trends
- Remove usage of "bp-" syntax
- Obscure way to expose whether something is submitted already, or will be submitted by clicking link
- Removing this will make pasting-into-Bugzilla fail :( We can de-emphasize the UUIDs, but when providing a list to paste, we should keep the prefix. Jesse 04:32, 21 April 2011 (PDT)
Test Plans
TBA.
Goals/Use Cases
Average user
- Get links to recent crash report(s) for SUMO
- Submit first, if necessary
- Tell SUMO how often a crash is occuring
- Disable add-on suspected of causing crash (assuming it hasn't been blocklisted)
Technical user / Developer
- Gather more information when its needed to debug the crash
Non-Goals
- Will not change the way crash reports are gathered/submitted.
- Is not a replacement for crash-stats.
- Will not provide all information that crash-stats provides.
Other Documentation
TBA.