Support/Weekly Meetings/Agenda 2011-08-01: Difference between revisions
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==Knowledge Base== | ==Knowledge Base== | ||
Things to work on this week: | |||
*Defining and adding topics to articles. | |||
*[https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Troubleshooting articles] | |||
==Forum== | ==Forum== | ||
==Live Chat== | ==Live Chat== | ||
Revision as of 15:06, 1 August 2011
Sumo Development
Roundtable
- Support on Facebook - There are thousands of comments there each week, some of which are really support requests. What can we do? Could we possibly add it to Army of Awesome?
- Off topic forum spam.
Firefox status update
Metrics
Knowledge Base
Things to work on this week:
- Defining and adding topics to articles.
- Troubleshooting articles