Support/Weekly Meetings/Agenda 2011-08-01: Difference between revisions
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==Sumo Development== | ==Sumo Development== | ||
* [http://moxie.jamessocol.com/bugstats/sumo/2011-08-02 2011-08-02] tomorrow. | |||
* [http://moxie.jamessocol.com/bugstats/sumo/2011-08-09 2011-08-09] branches wednesday. | |||
==Roundtable== | ==Roundtable== | ||
*Support on Facebook - There are thousands of comments there each week, some of which are really support requests. What can we do? Could we possibly add it to Army of Awesome? | *Support on Facebook - There are thousands of comments there each week, some of which are really support requests. What can we do? Could we possibly add it to Army of Awesome? | ||
*Off topic forum spam. | *[https://support.mozilla.com/en-US/forums/off-topic Off topic forum] spam. | ||
*[http://blog.mozilla.com/verdi/73/how-do-i-manage-website-permissions/ Screencast about the permissions manager] | *[http://blog.mozilla.com/verdi/73/how-do-i-manage-website-permissions/ Screencast about the permissions manager] | ||
*[https://wiki.mozilla.org/Mobile_Support_Project_Page Mobile plan] | |||
==Firefox status update== | ==Firefox status update== | ||
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*Defining and adding topics to articles. | *Defining and adding topics to articles. | ||
*[https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Troubleshooting articles] | *[https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Troubleshooting articles] | ||
*[https://support.allizom.org/en-US/kb/how-do-i-use-awesome-screen Testing animated gifs for firefox mobile] | |||
==Forum== | ==Forum== | ||
==Live Chat== | ==Live Chat== | ||
Latest revision as of 16:44, 1 August 2011
Sumo Development
- 2011-08-02 tomorrow.
- 2011-08-09 branches wednesday.
Roundtable
- Support on Facebook - There are thousands of comments there each week, some of which are really support requests. What can we do? Could we possibly add it to Army of Awesome?
- Off topic forum spam.
- Screencast about the permissions manager
- Mobile plan
Firefox status update
Metrics
Knowledge Base
Things to work on this week:
- Defining and adding topics to articles.
- Troubleshooting articles
- Testing animated gifs for firefox mobile