Mobile/Testdrivers Program/How To/File a Bug: Difference between revisions
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* Use the same email you signed up for the Test Drivers Program with, if possible. | * Use the same email you signed up for the Test Drivers Program with, if possible. | ||
== Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&comment=Web%20page%20or%20screen%20you%20were%20on%20when%20you%20saw%20the%20issue:%20%0D%0A%0D%0ASteps%20to%20reproduce:%20%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected:%0D%0A%0D%0ACrash% | == Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&comment=Web%20page%20or%20screen%20you%20were%20on%20when%20you%20saw%20the%20issue:%20%0D%0A%0D%0ASteps%20to%20reproduce:%20%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected:%0D%0A%0D%0ACrash%20report%20ID%20%28if%20applicable%29:%20 Click here], log in if necessary, and then fill out the form == | ||
* You can ignore everything but the "Summary" (bug title) and "Description". | * You can ignore everything but the "Summary" (bug title) and "Description". | ||
* Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while" | * Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while" | ||
Revision as of 00:43, 22 November 2011
These instructions are meant to help you file a bug that's actionable for engineering.
Step 1. Check the Known Issues list to make sure your bug isn't known
Step 2. Make sure you have a Bugzilla account by logging in
- If you don't have a Bugzilla account, go to the sign-up page and check out the image steps if necessary (keep clicking Next-->).
- Use the same email you signed up for the Test Drivers Program with, if possible.
Step 3. Click here, log in if necessary, and then fill out the form
- You can ignore everything but the "Summary" (bug title) and "Description".
- Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while"
- "Steps to reproduce" are a rough outline of how you found the problem. The more info, the better. If you don't know how you got into a situation, try to reproduce the issue. If you can't, please still file a bug!
Step 4. Attach anything you think will help
See the image steps (keep clicking Next-->).
Things to consider attaching:
- Pictures (taken with another phone/camera) of an issue
- Logs (if available, instructions for this soon)
Step 5. Watch for "bug mail", and reply if necessary
You'll sometimes get emails with a subject similar to "[Bug xxxxx] When moving the page around, the page continues to glide":
- Please read these emails and look for any questions directed at you
- If a reply is necessary, click the link at the top of the email and then input a reply in the text box at the bottom of the page.