Support/Weekly Meetings/Notes 2011-11-28: Difference between revisions

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== Sumo Development Update ==
== Sumo Development Update ==
*[http://moxie.jamessocol.com/bugstats/sumo/2011-11-29 11-29-11] tomorrow
* [http://moxie.jamessocol.com/bugstats/sumo/2011-11-29 11-29-11] tomorrow
*[http://moxie.jamessocol.com/bugstats/sumo/2011-12-06 12-06-11] next week
* [http://moxie.jamessocol.com/bugstats/sumo/2011-12-06 12-06-11] next week
* Karma system is on track
*


== Roundtable ==
== Roundtable ==
*Mozcamp Asia was pretty awesome. FYI, it takes like 90 minutes (!!!) to make this papercraft Indonesian mascot, Kumi http://people.mozilla.org/~mverdi/screenshots/kumi-20111128-102839.jpg
*SUMO - SUMOdev team week happening next week in Toronto.
* Michelle to publish participants of the Support day
* Everyone to be more vocal about the


== Firefox Status Update ==
== Firefox Status Update ==
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*[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO]
*[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO]
*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific]
*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific]
* We had a large spike in usage numbers for the Firefox 8 release, but it went back to normal by now. Apparently updates aren't really a big issue anymore.


== Knowledge Base ==
== Knowledge Base ==
*Michael is in catch-up mode
*We now have an [http://blog.mozilla.com/sumo/2011/11/23/whats-up-with-sumo-nov-23-2/ articles that need to be changed tracking system]!
* We have 8 new locale leaders since last week.


== Mobile ==
== Mobile ==


== Services ==
== Services ==
* Firefox Sync articles updated for Fx9 and Fx10
* Firefox 10 articles need Windows screenshots and reviews.


== Support Forum ==
== Support Forum ==

Latest revision as of 17:55, 28 November 2011

Meeting Details

Mondays (meeting duration approx. 30-45 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

Roundtable

  • Mozcamp Asia was pretty awesome. FYI, it takes like 90 minutes (!!!) to make this papercraft Indonesian mascot, Kumi kumi-20111128-102839.jpg
  • SUMO - SUMOdev team week happening next week in Toronto.
  • Michelle to publish participants of the Support day
  • Everyone to be more vocal about the

Firefox Status Update

Metrics

  • SUMO
  • Mobile specific
  • We had a large spike in usage numbers for the Firefox 8 release, but it went back to normal by now. Apparently updates aren't really a big issue anymore.

Knowledge Base

Mobile

Services

  • Firefox Sync articles updated for Fx9 and Fx10
  • Firefox 10 articles need Windows screenshots and reviews.

Support Forum

Live Chat