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Support/Weekly Meetings/Notes 2012-01-23: Difference between revisions
Support/Weekly Meetings/Notes 2012-01-23 (view source)
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== UX == | == UX == | ||
* Susan started interviewing staff | * Susan started interviewing staff for [[Support/Goals/findability-and-browsability|Findability and browsability]] | ||
** a lot of analysis being done | ** a lot of analysis being done | ||
** site map being worked on by Kadir and Bram | ** site map being worked on by Kadir and Bram | ||
** need to do a work session soon to synthesis data | ** need to do a work session soon to synthesis data into presentation for the whole team. | ||
* Bram started putting the most important tasks into an app that allows us to test our navigation. | * Bram started putting the most important tasks into an app that allows us to test our navigation. | ||
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* [https://wiki.mozilla.org/Talk:Support/Firefox_Features/Clean_up_user_profile Firefox reset feature] (this doesn't really have a name) initial implementation may make Firefox 12. | * [https://wiki.mozilla.org/Talk:Support/Firefox_Features/Clean_up_user_profile Firefox reset feature] (this doesn't really have a name) initial implementation may make Firefox 12. | ||
* Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [Michelle] | * Idea to change home page of SUMO for one day to see if we can limit duplicate posts? [Michelle] | ||
** Please give feedback in | ** Please give feedback in this [https://support.mozilla.org/en-US/forums/contributors/708117?last=44829 forum thread]. | ||
== Firefox Status Update == | == Firefox Status Update == | ||
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* Browser ID log-in on the works. Updates soon. | * Browser ID log-in on the works. Updates soon. | ||
* Ibai to update Michael on the status of sync for Firefox 10 ESR. | * Ibai to update Michael on the status of sync for Firefox 10 ESR. | ||
** ESR may not support Sync. | |||
=== Marketplace === | === Marketplace === | ||
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== Support Forum == | == Support Forum == | ||
* SUMO day was fun. No numbers yet. | |||
== Live Chat == | == Live Chat == | ||
* We need to remove all references to Live Chat from SUMO | * We need to remove all references to Live Chat from SUMO | ||
** there may also be links to live chat in marketing pages. Cww to look at the referrers to live chat pages are. | |||
==Chat Log== | ==Chat Log== | ||