Support/Weekly Meetings/Notes 2012-02-27: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
Line 27: Line 27:
* On Thursday satdav will host the monthly IRC meeting in #sumomeet
* On Thursday satdav will host the monthly IRC meeting in #sumomeet
* L10N links from the Firefox help menu?
* L10N links from the Firefox help menu?
* [https://wiki.mozilla.org/Support/Goals/Launch_the_pilot_Genius_Bar_event Firefox Clinic] event in San Francisco on March 24th.


== Firefox Status Update ==
== Firefox Status Update ==

Revision as of 16:56, 27 February 2012

Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

UX

  • Removal of survey?

Roundtable

Please add your comments, questions and updates here.

  • Any news with LiveChat or still in hiatus as of the moment?
  • On Thursday satdav will host the monthly IRC meeting in #sumomeet
  • L10N links from the Firefox help menu?
  • Firefox Clinic event in San Francisco on March 24th.

Firefox Status Update

Metrics

Knowledge Base

Mobile

  • Mobile World Congress in Barcelona this week; team will demo tabletUI and nativeUI on phones
  • Decision was made last week that first release of nativeUI will not be until Firefox 13

Services

Support Forum

  • Update on support forum: number of solved threads is increasing, a couple of days last week we had more solved than unanswered threads. Awesome work everyone!
  • New forum helpers: Mauricio Araldi, Zachary Nielsen, Frank_MJ, String, JustinFinn
  • This Thursday is SUMO Day! Everyone try to answer 10 questions from the no-replies list throughout the day.
  • Blogger for this event?

Chat Log