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Support/Weekly Meetings/Notes 2012-02-27: Difference between revisions
Support/Weekly Meetings/Notes 2012-02-27 (view source)
Revision as of 23:03, 27 February 2012
, 27 February 2012→Support Forum
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** Next step: re-word articles then run tests on re-worded articles. | ** Next step: re-word articles then run tests on re-worded articles. | ||
== http://www.youtube.com/watch?v=5kVqWjqKngM#t=14m00s Roundtable] == | == [http://www.youtube.com/watch?v=5kVqWjqKngM#t=14m00s Roundtable] == | ||
'''Please add your comments, questions and updates here. ''' | '''Please add your comments, questions and updates here. ''' | ||
* Any news with LiveChat or still in hiatus as of the moment? | * Any news with LiveChat or still in hiatus as of the moment? | ||
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* Ibai will blog to tell everyone about a one-day survey being launched on the WMP article, trying to get info about why visitors installed the toolbar that takes them there. | * Ibai will blog to tell everyone about a one-day survey being launched on the WMP article, trying to get info about why visitors installed the toolbar that takes them there. | ||
== Firefox Status Update == | == [http://www.youtube.com/watch?v=5kVqWjqKngM#t=36m06s Firefox Status Update] == | ||
* There should be a sumo report this week. | |||
== Metrics == | == Metrics == | ||
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*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | *[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | ||
== Knowledge Base == | == [http://www.youtube.com/watch?v=5kVqWjqKngM#t=37m51s Knowledge Base] == | ||
* A few overdue Fx 11 updates still need [https://support.mozilla.org/en-US/localization/unreviewed review] - Private Browsing, Clear Recent History, How to clear the cache, Keyboard shortcuts. | * A few overdue Fx 11 updates still need [https://support.mozilla.org/en-US/localization/unreviewed review] - Private Browsing, Clear Recent History, How to clear the cache, Keyboard shortcuts. | ||
== Mobile == | == [http://www.youtube.com/watch?v=5kVqWjqKngM#t=387m17s Mobile] == | ||
*Mobile World Congress in Barcelona this week; team will demo tabletUI and nativeUI on phones | *Mobile World Congress in Barcelona this week; team will demo tabletUI and nativeUI on phones | ||
** hopefully extra mobile questions in forum this week | |||
*Decision was made last week that first release of nativeUI will not be until Firefox 13 | *Decision was made last week that first release of nativeUI will not be until Firefox 13 | ||
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* Tyler starts today!!! Welcome Tyler! | * Tyler starts today!!! Welcome Tyler! | ||
== Support Forum == | == [http://www.youtube.com/watch?v=5kVqWjqKngM#t=447m46s Support Forum] == | ||
* Update on support forum: number of solved threads is increasing, a couple of days last week we had more solved than unanswered threads. Awesome work everyone! | * Update on support forum: number of solved threads is increasing, a couple of days last week we had more solved than unanswered threads. Awesome work everyone! | ||
* New forum helpers: Mauricio Araldi, Zachary Nielsen, Frank_MJ, String, JustinFinn | * New forum helpers: Mauricio Araldi, Zachary Nielsen, Frank_MJ, String, JustinFinn | ||