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Reps/SOPs/Swag Requests: Difference between revisions
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Swag request is an essential tool of the Mozilla Reps program. It is used extensively by Mozilla Reps that organize and/or participate in conferences. Mentors and | The Swag request form is an essential tool of the Mozilla Reps program. Never under-estimate the power of swag :) It is used extensively by Mozilla Reps that organize and/or participate in conferences. Mentors and Council members are given Swag Requests Handling rights (Bugzilla rights and swag system account) based on load of requests, by the council. | ||
{{Admon/important |Keep bugs tidy| Please make sure that within the process the swag bug is up to date with the progress and reflects the steps as noted below}} | {{Admon/important |Keep bugs tidy| Please make sure that within the process the swag bug is up to date with the progress and reflects the steps as noted below}} | ||
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== Step 1 == | == Step 1 == | ||
Mozilla Rep has submitted a swag request ([https://bugzilla.mozilla.org/form.reps.swag swag request form]) and Pierros/William assign bug to owner | Mozilla Rep has submitted a swag request ([https://bugzilla.mozilla.org/form.reps.swag swag request form]) and Pierros/William assign the bug to an owner | ||
Whiteboard: '''Reviewer Assigned''' | Whiteboard: '''Reviewer Assigned''' | ||
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== Step 2: == | == Step 2: == | ||
Owner | Owner assesses the bug to see if it makes sense to ship swag requested (ie. consults with council, checks stock inventory etc...) | ||
=== Questions to as yourself when reviewing a swag order === | |||
* how does the Event Wiki page (ie. good description, mozilla specific activities, clear info on how this event will be documented, advertised etc) | |||
* what type of event is it? (eg. consumer event vs. tech event) | |||
* what type of attendees are expected? (eg. young attendees vs. old attendees; technical vs. non-technical) | |||
* what is out existing stock of swag (eg. are we running out of a particular item?) | |||
* are shipment costs going to be sky-high? (eg. sending 10 lanyards to Kazakhstan costs more than sending 100 t-shirts to Germany) | |||
* what type of swag would be better suited for this region? (eg. some regions despise or love specific swag, like pens in Africa or lanyards in Germany <3) | |||
* How often has this Reps requested swag in the past? (eg. people constantly asking for the same swag in a region - Reps are encouraged to use their swag "wisely" and safe some for future events) | |||
* Has this rep been filing his Monthly Reports regularly? | |||
Whiteboard: '''Reviewing Order''' | Whiteboard: '''Reviewing Order''' | ||
== Step 3: == | == Step 3: == | ||
If the request is approved, the owner makes the order via the [https://intlstore.mozilla.org/swag/?page=newrequest internal swag store] and specifies the swag store order ID in the bug | |||
If the request is approved, the owner makes the order via the [https://intlstore.mozilla.org/swag/?page=newrequest internal swag store] and specifies the swag store order ID in the bug. | |||
If the request is rejected, the owner informs Mozilla Rep that his/her request has been rejected | If the request is rejected, the owner informs Mozilla Rep that his/her request has been rejected | ||
Whiteboard: '''Order Processed''' or '''Request Rejected''' | Whiteboard: '''Order Processed''' or '''Request Rejected''' | ||
== Step 4: == | == Step 4: == | ||
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Whiteboard: '''Order Shipped''' | Whiteboard: '''Order Shipped''' | ||
== Step 5: == | == Step 5: == | ||
The Rep receives and informs you on the bug or the package is lost in translation :P | |||
Whiteboard: '''Order Delivered''' or '''Lost in Space''' | Whiteboard: '''Order Delivered''' or '''Lost in Space''' | ||