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Support/Weekly Meetings/Notes 2012-04-23: Difference between revisions
Support/Weekly Meetings/Notes 2012-04-23 (view source)
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== Sumo Development Update == | == Sumo Development Update == | ||
* | * Current SUMO development sprint – [http://scrumbu.gs/projects/sumo/2012.7/ 2012.7]. [http://scrumbu.gs/projects/sumo/2012.8/ Next one] starts tomorrow. | ||
* started unification of search (KB articles and forum posts ranked instead of in buckets) | * started unification of search (KB articles and forum posts ranked instead of in buckets) | ||
* Kadir is collecting feedback on the current [https://docs.google.com/spreadsheet/ccc?key=0AlD_Sn4rUI7VdFRQaktNUUk2T2t5SHFNa3lmS1ExTXc&rm=full&pli=1#gid=0 2012 roadmap] and a way to plan for the future that involves the whole community | * Kadir is collecting feedback on the current [https://docs.google.com/spreadsheet/ccc?key=0AlD_Sn4rUI7VdFRQaktNUUk2T2t5SHFNa3lmS1ExTXc&rm=full&pli=1#gid=0 2012 roadmap] and a way to plan for the future that involves the whole community | ||
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== Community == | == Community == | ||
== Knowledge Base == | == [http://www.youtube.com/watch?v=a51J36i5w7c#t=41m23s Knowledge Base] == | ||
*[https://support.mozilla.org/en-US/forums/knowledge-base-articles Style guide workshop still happening in the KB forum.] | *[https://support.mozilla.org/en-US/forums/knowledge-base-articles Style guide workshop still happening in the KB forum.] | ||
*[https://wiki.mozilla.org/Support/KB/Meetings/2012-04-19 Last week's KB meeting notes] (includes action items). The wiki page for Thursday's meeting is [https://wiki.mozilla.org/Support/KB/Meetings/2012-04-26 here]. | *[https://wiki.mozilla.org/Support/KB/Meetings/2012-04-19 Last week's KB meeting notes] (includes action items). The wiki page for Thursday's meeting is [https://wiki.mozilla.org/Support/KB/Meetings/2012-04-26 here]. | ||
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*Firefox 12 will be released tomorrow. We're still looking for someone to lead a breaking issues team. Right now the biggest issues we looking at are the [https://support.mozilla.org/en-US/kb/firefox-36-no-longer-supported EOL of Firefox 3.6] and the [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp end of support for some versions of Windows XP] and [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-windows-2000 Windows 2000]. | *Firefox 12 will be released tomorrow. We're still looking for someone to lead a breaking issues team. Right now the biggest issues we looking at are the [https://support.mozilla.org/en-US/kb/firefox-36-no-longer-supported EOL of Firefox 3.6] and the [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp end of support for some versions of Windows XP] and [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-windows-2000 Windows 2000]. | ||
== Mobile == | == [http://www.youtube.com/watch?v=a51J36i5w7c#t=42m57s Mobile] == | ||
* Beta should be released as soon as possible after the 24th. Still some blockers. | |||
== Services == | == [http://www.youtube.com/watch?v=a51J36i5w7c#t=46m1s Services] == | ||
== Support Forum == | == [http://www.youtube.com/watch?v=a51J36i5w7c#t=47m55s Support Forum] == | ||
*Please do not recommend Firefox ESR to individual users. [https://support.mozilla.org/en-US/forums/contributors/708309?last=46322#post-46274 Recommendations for Firefox 3.6 users and users of unsupported systems are summed up in this forum thread]. | *Please do not recommend Firefox ESR to individual users. [https://support.mozilla.org/en-US/forums/contributors/708309?last=46322#post-46274 Recommendations for Firefox 3.6 users and users of unsupported systems are summed up in this forum thread]. | ||
* This Thursday should be SUMO day, but let's ask Madalina for confirmation. | |||