Support/KB/Meetings/2012-05-03

Meeting Details

Thursdays:

• 09:00 PDT
• 11:00 CDT
• 12:00 EDT
• 16:00 UTC
• 18:00 CET

Phone call details:

• California: 650-903-0800 then extension 92
• Toronto: 416-848-3114 then extension 92
• Toll-free: 800-707-2533 then password 369
• Skype (free): +18007072533 then password 369

Then, enter the conference number: 9435#

Video details:

• Guest video link
• You will need to download and install the Vidyo desktop software.

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Design & Development work

• Michel will be wrapping up the Title & Slugs and Summaries workshops over the next few days with proposals for the final style guide wording.
  • Question: How should we go about re-naming and re-summarizing articles?
  • Question: Is there anything we can do to help localizers?
• We need to start the topic workshop, which means we need to decide on a final list of topics.

Desktop

• The long list of Firefox 13 updates to do - lots of work in the next week.
• Desktop task-based pages are ready to go. These will get migrated to production today or tomorrow.

Services

• The article, How do I add a device to Firefox Sync?, was moved to the admin category because we only wanted it visible from it's in-product link. The problem with that is that it takes it off of localization dashboards. It's currently back in the How-to category but couldn't we put this in "Navigation" for now to remove it from sumo searches but still have it visible on L10n dashboards? This is not a good permanent solution though. Discussion

Roundtable

Comments, questions, ideas

• User education: Michael and Michelle talked about it briefly the other day. There's lots to do. We should brainstorm and prioritize. Probably a project to tackle in Q3.
• Enterprise support: David proposed, "A knowledge base section with the most common questions around enterprise deployment answered in easy-to-follow howto's." Thoughts?