Confirmed users
365
edits
Support/Weekly Meetings/Notes 2012-05-07: Difference between revisions
Support/Weekly Meetings/Notes 2012-05-07 (view source)
Revision as of 16:48, 7 May 2012
, 7 May 2012→Roundtable
| (3 intermediate revisions by 2 users not shown) | |||
| Line 56: | Line 56: | ||
== Roundtable == | == Roundtable == | ||
*'''Please add your comments, questions and updates here.''' | *'''Please add your comments, questions and updates here.''' | ||
* Presentation about Kilimanjaro and what does it mean for SUMO | * Presentation about Kilimanjaro and what does it mean for SUMO - https://wiki.mozilla.org/Kilimanjaro/ProductDraft | ||
* Can i ask what you thing about the following page https://www.facebook.com/mozillasupport - williamr is behind this and verdi has admin (Verdi - I've never seen that page) - satdav | * Can i ask what you thing about the following page https://www.facebook.com/mozillasupport - williamr is behind this and verdi has admin (Verdi - I've never seen that page) - satdav | ||
* Can us contributors get a email list for sumo as the thunderbird guys has one i know topal used to have one but was not advertised a lot - satdav | * Can us contributors get a email list for sumo as the thunderbird guys has one i know topal used to have one but was not advertised a lot - satdav | ||
| Line 63: | Line 63: | ||
== Firefox Status Update == | == Firefox Status Update == | ||
* Firefox 12 unthrottled last week with new EOL notices going out for 3.6 users - transition away from 3.6 is going well according to mktg | |||
* Major issues are being worked, Matt filed a new bug for overcaching last week that QA wasn't aware of | |||
* We had a second smaller spike on the support forum and have about 100 questions unanswered over the weekend | |||
* At the planning meeting we reported that overall, praise is down 4% and issue are up 7% compared to the first week of FF11 - please let us know if there are new issues we should report this week | |||
== Metrics == | == Metrics == | ||
| Line 71: | Line 75: | ||
== Community == | == Community == | ||
* [https://wiki.mozilla.org/Support/Weekly_Meetings/Notes_2012-05-07/MozCamp_LATAM MozCamp LATAM 2012] | * [https://wiki.mozilla.org/Support/Weekly_Meetings/Notes_2012-05-07/MozCamp_LATAM MozCamp LATAM 2012] | ||
== Knowledge Base == | == Knowledge Base == | ||
| Line 80: | Line 82: | ||
== Mobile == | == Mobile == | ||
* Planning to build the beta release candidate tomorrow, 5.08 and pending QA sign-off publish in Google Play on Friday! Woot! | |||
* Still very crashy, overall, but burndown is going well and demos to Gary went well last week | |||
* New graphics are really great, you should be able to everything you can do on your laptop on your phone | |||
* We reported in the KB meeting a short list of remaining KB items, plan is to mark all new updates and articles as ready for L10N this week with beta | |||
== Services == | == Services == | ||